Re***

Nov 20,2020 AM 05:05

Re***

Nov 20,2020 AM 05:05

Well Built and designed. Software needs work. Instructions are just as bad, but support in USA is good.

The quality and design of the table and pen is good. Materials used are good quality, and fit/finish is top-notch. The tablet performs well and suits my need as a professional artist.

The weak link is software, specifically the driver. On a Mac using Catalina, the PenTabletDriverUX stops responding whenever you are in the PenTabletSetting app. Big fail as you use this app to customize settings on your pen, tablet, and express keys. The work around is to use your mouse to change settings and exit the app. Otherwise you have to force quit and relaunch PenTabletSetting. Sometimes this doesn't work and you have to reboot the computer.

Another area for improvement is the UI for the PenTabletSetting app where you configure the pen/tablet/buttons. They lack active feedback so you don't really know which wheel/button you are accessing. Wacom users will know what this means and how useful and intuitive this simple function is. No trial and error needed, much lees when the app itself is already unstable.

If XP-Pen can resolve these two major shortcomings, this product will be a complete winner and overtake Wacom as the go-to tablet, even for professionals like myself.

Installation instructions are bad and I had to chat with support online. This was an excellent experience. Evans, who walked me through all the steps and it worked perfectly. Skip the driver download and go straight to support. It will save you lots of grieve and time.

Official mallNov 20,2020 PM 16:59

Thanks for your review.
We have read your review carefully. In XP-PEN, we care about the customer's experience in the use of our product, and we really want to help you do something to erase your concerns on using our product.
Please rest assured that we will keep updates the driver continually, and our technical colleagues will try to restore the problems and make improvements in the subsequent drivers. We will continue to improve and provide the best quality products and services to our consumers. Have a nice day : )

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Ju***

Nov 05,2020 AM 07:02

Ju***

Nov 05,2020 AM 07:02

Very good

I am new to graphic tablets and this is my first. It has been a very smooth learning process. I am deeply impressed by how well it works, especially considering the screen protectors for it are so bad. That is the only reason i don't give it five stars, because i am salty about the screen protectors lol.

Official mallNov 05,2020 PM 14:26

Thank you for your recognition of our XP-PEN products.
We will continue to improve and provide the best quality products and services to our consumers.
Have a nice day : )

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Ca***

Sep 20,2020 AM 05:51

Ca***

Sep 20,2020 AM 05:51

I really like this tablet.

It's my first drawing tablet but it's very responsive and good. It is very big and I enjoyed the fast delivery. I have one small complaint and it's about me not getting the anniversary items even though I ordered it on the last day. It is not a huge problem so great tablet!

Official mallSep 21,2020 PM 16:15

Thank you for your recognition of our XP-PEN products.
Please note that anniversary accessories are only included with anniversary edition products.
We will continue to improve and provide the best quality products and services to our consumers.
Have a nice day : )

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Ar***

Sep 11,2020 PM 21:52

Ar***

Sep 11,2020 PM 21:52

Ideal para clases virtuales

Muy satisfecho, la entrega fue muy lenta pero el dispositivo es muy eficiente confiable y preciso.

er***

Sep 11,2020 PM 21:10

er***

Sep 11,2020 PM 21:10

GReat

It was a very fast delivery, and I like the products its a nice design I am satisfied by what I order and the deal they had for their Anniversary

Official mallSep 12,2020 PM 16:56

Thank you so much for your support. It's very pleasing to hear that you're satisfied with our product.
Enjoy this item and have a nice day : )

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Ch***

Jul 17,2020 AM 09:55

Ch***

Jul 17,2020 AM 09:55

Great for Clipstudio...not so much for Medibang

Its a great tablet with plenty of functions (8 buttons and 2 wheel options). I never needed to use my keyboard while drawing. The one problem is that it is VERY unresponsive in Medibang for some reason. It works on my other XP-Pen tablet but not for the Deco Pro.

Official mallJul 17,2020 PM 14:47

Thanks for your review.
We have read your review carefully. In XP-PEN, we care about the customer's experience in the use of our product, and we strive to provide even better products and services, and your opinion can bring us here.
For the issue of your item, could you please contact our tech support: service@xp-pen.com to express the problem of your product? They are willing to provide professional help.
We provide 18 months warranty for our products, which starts from the date of purchase and we are able to arrange a replacement unit if the problem of your item can't be fixed online.
We sincerely hope that we can remedy this issue and provide a satisfying shopping experience for you. Your understanding and cooperation are much appreciated.

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Ow***

Jul 17,2020 AM 04:37

Ow***

Jul 17,2020 AM 04:37

It's good

The tablet is better then my old one and the pen feels well on my hand.

Official mallJul 17,2020 PM 14:23

Thank you for your recognition of our XP-PEN products.
We will continue to improve and provide the best quality products and services to our consumers.
Have a nice day : )

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Pa***

Jun 21,2020 AM 11:29

Pa***

Jun 21,2020 AM 11:29

Great tablet

I've been using this tablet for almost a year, now. I've enjoyed it. It has high accuracy. The sensitivity is good. I notice that some programs are more sensitive than others when using it, but all have worked fine. I've been drawing with Sketchbook as well as Krita, and found it works great in both programs.
Thank you XP-Pen for making a tablet that works well and is affordable. Every now and then (not often) something stopped working right, but I could always fix it pretty fast by re-checking settings in the driver. I would like a little more texture on the surface, but still rate it 5 stars.

Official mallJun 22,2020 PM 16:06

Thank you for your positive comment.
Don't worry, if you have any using problem, please feel free to contact our tech support: service@xp-pen.com, they will provide professional help.
Your encouragement will keep us moving forward. We sincerely hope that we'll have more chances to serve you.
Have a nice day : )

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Ve***

Jun 06,2020 PM 22:47

Ve***

Jun 06,2020 PM 22:47

Perfect

Perfect

Official mallJun 08,2020 AM 10:05

Thank you so much for your support. It's very pleasing to hear that you're satisfied with our product.

Enjoy this item and have a nice day : )

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Ma***

Jun 03,2020 PM 20:01

Ma***

Jun 03,2020 PM 20:01

Fantastic!

I adore the deco pro! I've been using it for months, and it's so lovely. This is the second art-tablet I've ever owned. The first was also an XP-Pen, but it was an Artist 10 display. I originally wasn't sure if I'd enjoy the slight friction that would come with a tablet without a screen, but it's been lovely!

My only complain is that the Deco Pro S and Deco Pro M protectors aren't available for purchase for US residents. Nibs sharpen on this tablet rapidly, and I need to use paper to keep from causing too many scratches.

The tablet itself, though, is wonderful!

Official mallJun 04,2020 PM 14:37

Thank you for your recognition of our XP-PEN products.
We will continue to improve and provide the best quality products and services to our consumers.
Have a nice day : )

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Da***

Apr 21,2020 PM 13:44

Da***

Apr 21,2020 PM 13:44

no complaints

surprisingly good quality for nice prices! The tablet itself was very lightweight and thin. i got the small one and its as big if not a little bigger than my laptop screen, very nice size. it doesnt feel cheap, the buttons are nice and the dial is smooth. the pen is much lighter than i was expecting and comfortable to hold. ive had this tablet for a year and have used it plenty and the drawing area surface still looks brand new and the pen still glides over it. the compatibility with both a laptop and android phone is amazing and ive used both options a lot, theres no lack in quality on the phone and i love the easy portability.
i would 100% recommend this product and will definitely be buying from this company again.

Official mallApr 21,2020 PM 14:15

Thank you so much for the kind words.

We are very glad to hear that you are satisfied with our product. Your compliment means a great deal to us. We strive to provide even better products and services, and your opinion can bring us here. 
Have a nice day : )

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Ch***

Mar 24,2020 PM 18:29

Ch***

Mar 24,2020 PM 18:29

DECO Pro Small

the pen-tablet is really good, the number of hotkeys and their location, too. especially the distribution of the hotkeys (and the wheel) and the fact, that you can use it right- or left-handed just the same is very much appreciated. the only mishap is the driver, though... I used to be able to map the hotkeys differently to different apps... there is no way I am getting this to work anymore, regardless what I try.
it used to work with an older driver, since I updated to the newest one this function is broken.. I used to use it for photo-editing, but in this state, the tablet's user experience has gone down significantly...

Official mallMar 24,2020 PM 18:42

Thank you for your recognition of our XP-PEN products.
We have read your review carefully. In XP-PEN, we care about the customer's experience in the use of our product, and we strive to provide even better products and services, and your opinion can bring us here.
We value your suggestions a lot and please rest assured that we will keep updates the driver continually.
Don't worry, if you have any using problem, please feel free to contact our tech support: service@xp-pen.com, they will provide professional help.

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La***

Mar 11,2020 PM 16:09

La***

Mar 11,2020 PM 16:09

Overall 10/10

The pen pressure and alignment is very accurate (even the tilt picks up whilst I'm drawing whilst lying in bed) , the materials feel very high quality. The touch-sensitive pad is so handy! I didn't think I would end up using it, but it's so much easier to use than my actual laptop's trackpad/mouse.The aluminium base makes it very sturdy and there is little to no flex on the product, even though the product is so compact! (Fits perfectly alongside my laptop in my laptop bag).The pen not only feels very high quality and sturdy, but is also really comfortable!All express buttons are customize-able, and can even be set PER program -- which really helps when I'm jumping across Photoshop and PaintTool Sai.Overall, the product is great! I would recommend this product to any inspiring artists, of any level! It has really helped improved my artistic skill.

Official mallMar 11,2020 PM 17:34

Dear Laura,

Thank you so much for the kind words.

We are very glad to hear that you are satisfied with our product. Your compliment means a great deal to us. We strive to provide even better products and services, and your opinion can bring us there. 
Have a nice day : )

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La***

Mar 07,2020 PM 16:55

La***

Mar 07,2020 PM 16:55

Fantastic for beginners!!!

I've been drawing with the traditional pen and paper for years but recently wanted to try my hand at this whole digital art thing so I bought this as it's reviews were great and it seemed to have a simple enough design, and I LOVE IT!!! I've onlt had it for a few hours but I've already gotten the hang of it using it with a free art program called Krita. I highly recommend this product to anyone wanting to start trying to make digital art.

Official mallMar 07,2020 PM 17:51

Dear Lambert,
Thank you for your recognition of our XP-PEN products.
We will continue to improve and provide the best quality products and services to our consumers.
Have a nice day : )

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Aa***

Mar 07,2020 PM 16:45

Aa***

Mar 07,2020 PM 16:45

This tablet is great to use!

This tablet is great to use! The pen pressure and alignment are very accurate, and the touchpad is very convenient! Easier to use than a touchpad / mouse on an actual laptop. The aluminum base is very sturdy, even if the product is very compact, the product has almost no flexing! (Perfectly matched with the laptop in the laptop bag). Not only does the pen feel very tall, sturdy, but also very comfortable! All shortcut buttons are customizable and can even be set by the PER program-this really helps when I skip Photoshop and Sai.

Official mallMar 07,2020 PM 17:50

Dear Aaron,
Thank you so much for your support. It's very pleasing to hear that you're satisfied with our product.
Enjoy this item and have a nice day : )

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