Ai***
Sep 13,2018 PM 18:19
Ai***
Sep 13,2018 PM 18:19
3 day shipping
The shipment of my tablet was sooo fast, even though it didn't say that it has shipped, it arrived within THREE DAYS OF ORDERING IT, LIKE THAT AMAZING, can't wait to start using it, I can say that XP-Pen is a really good wacom alternative, but it may be better
Official mallSep 14,2018 PM 14:43
Hello, thanks for your positive review.
We are glad to hear you have received the tablet safely.
Hope you will enjoy digital drawing with Artist 13.3. lol
Je***
Aug 28,2018 PM 18:52
Je***
Aug 28,2018 PM 18:52
Worth the price
Received the tablet within 6 days of ordering. The size is perfect and works perfectly fine. No problems so far, color is great and after calibrating, the pen tip and cursor align nicely.
Official mallAug 29,2018 PM 17:13
Hi, Jessica
Thanks for your positive review.
Enjoy drawing with this item.
Have a nice day.
Io***
Aug 19,2018 PM 20:51
Io***
Aug 19,2018 PM 20:51
I am XP-Pen from this point forward
Everything you need is in the box to get started unlike some others.
I have had no technical issues and the 13.3 works great on all of the programs I use e.g. Paint Tool Sai, Flash, Photoshop. I have had the 13.3 for about 2 months now and I think I will stay with XP-Pen moving forward.
The only problem I did experience was a small mix up in the shipping address but the XP-Pen team was quick to identify it and help me correct it. I still got the package in the time frame I was given.
Speaking as a previous wacom user I urge any artists new and seasoned to give XP-Pen a shot. For the price and performance you just can't go wrong.
Official mallAug 21,2018 PM 17:59
Hi, thank you so much for choosing XP-Pen.
Our tablets and displays are compatible with most of drawing softwares to meet your need.
Hope you could enjoy digital drawing with this item.
Thanks again for your kindness.
Ek***
Aug 16,2018 AM 01:37
Ek***
Aug 16,2018 AM 01:37
Best display at this price
Probably one of the best display at this price. It is better tien wacom and les cheaper
Official mallAug 17,2018 AM 11:42
Hello, Ekian
It's very kind of you to leave a positive review.
Your support is our motivation to keep making progress.
Thanks again.
Be***
Jul 21,2018 AM 02:26
Be***
Jul 21,2018 AM 02:26
Excellent!
It’s so worth every penny I paid. Compatible, and fast! Once I decide to upgrade I will definitely buy XP-Pen again! Thank you!
Official mallJul 21,2018 AM 10:49
Hi, thanks for your support.
We hope we will have more chances to serve you.
Thank you.
Ja***
Jul 20,2018 PM 23:18
Ja***
Jul 20,2018 PM 23:18
Love it, but have 2 problems...
Love the tablet and works great. But I have 2 problems.
1. Tech support was not super helpful, faqs didn't cover common problems. ( but it was a super easy fix!)
2. I have to switch it to left-handed mode every time I turn it on.
Friend just spent four times as much on a wacom tablet, and is jealous of my XP pen.
Official mallJul 30,2018 PM 15:18
Hello, thanks for interested in our products.
If you have any using problems, pls feel free contact service@xp-pen.com.
Enjoy drawing with Artist 13.3V2.
ay***
Jul 20,2018 PM 13:42
ay***
Jul 20,2018 PM 13:42
Cok tesekkurler xp pen
hello my tablet reached me very quickly I am very happy thank you very much xp pen
Official mallJul 21,2018 AM 10:44
Hi, thank you for your updated information. It's glad to hear you have received the tablet safely.
Hope you could enjoy digital drawing with the tablets.
ch***
Jul 01,2018 PM 12:46
ch***
Jul 01,2018 PM 12:46
Hi, thanks xp pen, i have received the display tablet in good shape, it is performing just as expected. thank you.
Hi, thanks xp pen, i have received the display tablet in good shape, it is performing just as expected. thank you.
Official mallJul 02,2018 PM 18:57
Your support is always our motivation to make progress.
Am***
Jun 27,2018 PM 12:19
Am***
Jun 27,2018 PM 12:19
Amazing!
This is my first drawing tablet with a screen! I love it so much, my only issue is that the lines seem a little wobbly while drawing but that's ok. Other than that it is great and I can't seem to get it to work with paint tool sai.
Official mallJun 27,2018 PM 17:00
Hi, Amberlynn
Thanks for your review.
Our tablets are compatible with Sai. If you can't use with Sai, pls contact us we will help you solved the problem.
Here is the contact email: lmy@xp-pen.com.
Thanks again.
Ol***
Jun 07,2018 PM 21:36
Ol***
Jun 07,2018 PM 21:36
Good but poor support
Tablet is perfect with resolution size and color quality. I would recommend it over other expensive ones, only problem with it that drivers are not stable at all and if your work depends on tablet alone, would say rather wait for more updates till it's actually fully compatible with listed software or save up more money to buy different one. although it's good I had trouble finding older versions of drivers that wasn't broken with software I use(paint tool sai) but support refused give me it and tried to push me into "secondary problem" about pen pressure. my problems with it:
☻ Can't downgrade drivers if needed
☻ Sometimes it doesn't register clicks (lasso tool in photoshop)(It didn't work at all so I had to use my mouse)
☻ Some software that is stated that it's compatible (paint tool sai - the brush will not move at all)
☻ some clicks in general don't work if you press on chrome or something sometimes you'll need to click 5-10 times for it to register
♥ Good build quality
♥ Good screen quality
♥ customer service will respond quick ( only downside sometimes they don't listen to your problem and try to give answers from FAQ)
♥ Comes with a lot of accessories
♥ Quick plug and use
♥ Great packaging, outside box was trashed by mailing service but inner box was perfect and not damaged at all.
Official mallJun 08,2018 PM 15:50
Dear Olivia
Thanks for your review.
We are willing to lisen buyer advice and then update our driver, in order to make the tablet more suitful to you. We will also put old version on the official website in the near future so that you could download the old driver when the new driver doesn't work well.
Yes our tablets are compatible with Sai, if you have tried the FAQ and it still doesn't useful, please check whether you have closed digital ink. Please don't click support digital ink and try again.
If you can't click with stylus please replace pen nibs and try again whether it is better than before.
Thank you for your suggestion, we will take serious about your review and appreciate for your good review.
Thanks again for supporting our brand. Have a nice day.
St***
Jun 01,2018 PM 15:41
St***
Jun 01,2018 PM 15:41
I love it!~
I use this on my Mac and I love it! but ever since I plugged it in I can't use my Mac without the tablet now......and the track pad dosent let me do what I could usually do...
Official mallJun 01,2018 PM 17:50
Hello, dear customer
We are so sorry for this inconvenience. You could contact service@xp-pen.com to consult the solution.
Thank you.
Ai***
Apr 19,2018 PM 19:15
Ai***
Apr 19,2018 PM 19:15
Awesome!
This is my first time buying XP Pen product and i'm so impressed!TYSM XP Pen :D
Official mallApr 24,2018 AM 10:37
Hello, Aiman, thanks for your positive review.
It's glad to hear you're satisfied with our tablet. If you have any problems pls feel free contact us anytime.
Al***
Jan 21,2018 AM 01:35
Al***
Jan 21,2018 AM 01:35
Artist Display 13.3 / Order number:01152315299379
Hello,
Thank you, my son is pleased with his new tablet. However, I have two questions:
The screen is covered with a protective film, with a sticker that tells "Please peel off this mask after application completed".
1°) What do you mean by "application completed"?
2°) Please confirm the film should be peeled off for proper use of the tablet.
Kind regards.
Official mallJan 22,2018 PM 18:06
Hello, Alain
thank you for your review.
1. The "application completed" means connect computer with cable and install the driver successfully.
2.Yes you could peel off the film, there has another screen protector on the Artist 13.3, so don't worry.
Hope it is helpful to you. Thank you. :)