XF***
Nov 14,2023 AM 06:33
XF***
Nov 14,2023 AM 06:33
Such a cute product!
I love how much additional packaging and how cheap it is!
XF***
Dec 03,2022 AM 11:24
XF***
Dec 03,2022 AM 11:24
Works as intended
Great drawing tablet with a cute line friends theme! Sometimes the shortcut keys glitch out and reset to the original keybindings but it's easy to revert them and change them back to whichever shortcuts I want.
Official mallDec 05,2022 AM 09:34
Thank you for your recognition of our XP-PEN products.
We will continue to improve and provide the best quality products and services to our consumers.
Have a nice day : )
Mi***
Jul 03,2022 AM 06:46
Mi***
Jul 03,2022 AM 06:46
Super cute!
I love this tablet so much. I really enjoy drawing with it and the cute little gifts.
Ch***
Apr 22,2022 PM 16:54
Ch***
Apr 22,2022 PM 16:54
i use this to animate and it’s amazing!
i’m an animator and i couldn’t be more happy with this :)
it’s super easy to download the driver and once you do, the hot keys are super easy to customize! the zoom function makes my work flow smoother and much more efficient!
i’ve seen others have some issues, but i’ve had absolutely none. everything is great. the screen is big enough to work on, but the tablet itself is small enough to take on the go! the pen feels good and is well balanced. i highly recommend this to any digital artist/animator!! and if you’re thinking about spending less and getting the smaller version, i encourage you to spend the extra cash. trust me, it’s worth it in the long run. :)
XF***
Mar 07,2022 AM 10:24
XF***
Mar 07,2022 AM 10:24
Awesome and highly portable
I love this tablet, the input and colors are great, and it's large enough to see the screen super well but small enough that it easily fits in my laptop bag to bring to my classes. It's also super cute ^-^
ay***
Dec 05,2021 AM 05:36
ay***
Dec 05,2021 AM 05:36
so cute & very good for beginners
i love it so much! i'm a beginner & saw this & just knew i had to get it! i got it while it was on sale & it arrived very fast (5 days). it was a little hard to set up but its because i have a mac & the instructions it came with is outdated for the newer version, but i figured it out not too long after so its no big deal. all the extra gifts it came with are super cute & im so excited to use them! also i heard that it gets scratched easily but it hasn't scratched at all for me. anyways ifs you're looking to buy this i 10/10 recommend its super cute, works well, & is affordable!
Official mallDec 06,2021 AM 09:48
Thank you so much for the kind words.
We are very glad to hear that you are satisfied with our product. Your compliment means a great deal to us. We strive to provide even better products and services, and your opinion can bring us here.
Have a nice day : )
ma***
Jun 26,2021 AM 11:31
ma***
Jun 26,2021 AM 11:31
missing and complicated setup
The product is very beautiful and of good quality...
But I'm giving 3 stars because my LINE FRIENDS package came incomplete, the pencil case didn't come,
also when I received the product box it came with the plastic torn and some corners of the box battered.
Second, I couldn't use it right away, since as a Mac user I had to purchase an adapter first, which generated even more expenses and after a week I was able to connect it to my computer.
And thirdly, the driver setup is complicated because the manual that comes with the tablet is out of date and the driver update is totally different than the one shown in the manual and I still haven't been able to use my tablet as I am waiting for the technical support response.
Official mallJun 26,2021 PM 18:22
Thanks for your review.
We have read your review carefully. In XP-PEN, we care about the customer's experience in the use of our product, and we strive to provide even better products and services, and your opinion can bring us here.
Regarding the loss of the pencil case, our customer service has contacted you through shop@xp-pen.com. Did you receive the email?
For the issue of your item, could you please contact our tech support at service@xp-pen.com with a description or a video of the issue? They are willing to provide professional help.
We provide 18 months warranty for our products, which starts from the date of purchase and we are able to arrange a replacement unit if the problem of your item can't be fixed online.
We sincerely hope that we can remedy this issue and provide a satisfying shopping experience for you. Your understanding and cooperation are much appreciated.
Re***
Mar 12,2021 AM 07:19
Re***
Mar 12,2021 AM 07:19
Mmm Yes!
I got this for my little sister and she found it very cute! Just perfect
Official mallMar 13,2021 AM 11:26
Thanks for your appreciation of our Artist Display 12 Pro LINE FRIENDS Edition which is attractive and fascinating for you. We hope that your pretty little sister will have a great experience when using the product, and we will keep growing all the way from your satisfaction~
Ga***
Feb 10,2021 AM 05:50
Ga***
Feb 10,2021 AM 05:50
So Cute!
It works so well and easy to carry around with my laptop. The little gift items are really cute and I love the design of the display. Really great for the price too! :)
Official mallFeb 12,2021 PM 21:58
Thank you so much for your support.
We will work harder to provide products and services that make our customers more satisfied.
Drawing with this item and having fun~
Li***
Dec 02,2020 AM 00:52
Li***
Dec 02,2020 AM 00:52
Pretty Alright but Scratches
I was really excited for the tablet and when it says that it came with free delivery, I had to get it. Unfortunately, if you live in a somewhat remote place, you still have to pay for shipping which for me, it costs around $30 CAD. Pretty disappointing since I really thought I wouldn't need to pay for shipping. Upon my first few use of the product, I noticed a few scratches on my tablet. I've used it for about a month now and the scratches multiplied. I'm assuming that the plastic nib got sharp after a few use and scratched the surface of the tablet. I tried changing the sensitivity of the tablet so I won't need to press hard on it just in case I thought that was the reason as to why the scratches are appearing so often but even when I lightly slide my pen across the screen, a scratch appeared and it was pretty noticeable to the point that I could see the color of the screen where the scratches are a bit messed up. I assume for every drawing tablet that uses a plastic film for its surface. Still, I believe in a year with daily use, the screen of the drawing tablet would drastically be different and hard to work with.
Official mallDec 02,2020 PM 21:41
Thanks for your feedback.
We are deeply sorry for the inconvenience that this has caused you. The remote fee was charged by the local logistic provider, and items are free shipping to deliver under our logistics network. We hope you can understand.
Regarding the scratches issue, please be noted that there is a protective film already applied to the tablet screen, it's tightly pasted on the screen so it's hard to notice. The scratches you mentioned should be happening on the protective film instead of the real screen and the scratches may be caused by the lack of smoothness of the nibs. You can replace a refill first to avoid the expansion of scratches. Please do not worry.
If you have any other questions, you can always contact us. We are happy to help our customers : )
ma***Jun 27,2021 AM 04:16
Hi, thank you for your answer,
About the pencil case I have not received a message in my email yet.
About my problem with the use of the tablet yesterday I contacted technical support and sent some images of what the problem could be, I am waiting for their response too.