St***

Goods Mar 11,2020 AM 05:30

I have an IMac, and im trying to save the express keys on my 22r pro, but everytime i set up the express keys, and use them, then turn off my computer and turn it back on the next day to use my 22r pro, the express keys reset and i have to set them all up again. how can i fix this, is this a driver issue, i save(export) the settings everytime and no luck

Official mallMar 11,2020 AM 10:37

Thanks for writing to us.
We're sorry to hear that you are having some trouble with your item. It seems that you have encountered an unusual problem.
Could you please contact our tech support: service@xp-pen.com to express the problem of your product? They are willing to provide professional help.
Thanks for your cooperation and understanding.

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De***

Delivery Mar 06,2020 AM 07:14

When will the 22r be restocked? Please add me to the list of emails that will be notified, kevinsfnaf@gmail.com Thank you!

Official mallMar 06,2020 AM 09:40

Thanks for writing to us.
Well noted, we will send you a notification email once the Artist 22R Pro gets restocked.
Thank you so much for your patience.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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Te***

Customer service Mar 05,2020 AM 02:15

Please add me to the waiting list for the 22R
ineedhelp@sd71.bc.ca

Official mallMar 05,2020 AM 09:42

Thanks for writing to us.
Well noted, we will send you a notification email once the Artist 22R Pro gets restocked.
Thank you so much for your patience.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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Ty***

Goods Mar 04,2020 PM 23:04

I see you are sold out of the 22R Pro tablet, will you add me to the notification list so I know when it's back in stock? My email is tyler.brown07@yahoo.com

Official mallMar 05,2020 AM 09:41

Thanks for writing to us.
Well noted, we will send you a notification email once the Artist 22R Pro gets restocked.
Thank you so much for your patience.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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Ga***

Goods Mar 03,2020 AM 06:37

When can I buy an Artist Display 22R Pro? As of now, you guys are out of stock of it. Also, which one of your display stands is compatible with it?

Official mallMar 03,2020 PM 12:19

Thanks for your inquiry.
Please kindly note that the Artist22R Pro comes with build-in stand.The Artist 22R Pro is out of stocks and the restock date is uncertain at the moment.
Sorry for the inconvenience caused.
You can leave your email address here and once Artist 22R Pro get restocked we will send you a notification email.
Hope this helpful to you.

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St***

Customer service Mar 02,2020 AM 00:19

i have a mac desktop, and it has thunderbolt-2 connections in the back of it, not thunderbolt-3 connections (USB-C). what can i do to make this work

Official mallMar 02,2020 PM 12:29

Thanks for your inquiry.
The Artist 22R Pro is the first graphics display that supports a USB-C to USB-C connection, letting you directly connect your iMac/Mac Book Pro computers that support USB-C input to the 22R Pro or you can purchase a USB-C to HDMI &USB adapter additonally for your mac desktop.
Hope this helps.
If you need further assistance, you are welcome to email us again, and we will do our best to help you.

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ek***

Delivery Mar 01,2020 PM 13:02

how if i from indonesia? can it send to my country? cuz this one is not avaiable here, i've been search in all store

Official mallMar 02,2020 AM 11:18

Thanks for your inquiry.
You can purchase our products to Indonesia at the link: http://xp-pen.id/
Hope this helpful to you.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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Lu***

Goods Feb 20,2020 AM 10:01

Hello, can I connect this to a laptop and use it with Google Jamboards?
Thanks

Official mallFeb 20,2020 AM 11:10

Thanks for your inquiry.
Yes, the Artist Display 22R Pro can be connected to your PC and use it with Google Jamboards.
Hope this helps.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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Ya***

Goods Feb 19,2020 AM 11:14

I was looking into purchasing this item, though it has been out of stock for a while and would like to know if there are any updates on a restock date? I agree with the previous post and hope everyone is doing well in the establishment.

Official mallFeb 19,2020 AM 11:53

Thank you so much for your caring.
You can leave your email address here and once Artist 22R Pro get restocked we will send you a notification email.
Hope this helpful to you.
If you have any question, please feel free to let us know. We are always happy to assist you.

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Ma***

Customer service Feb 19,2020 AM 03:25

I'm sure people are still wondering why this hasn't been restocked in some time and are wanting an update on the next available restock. I wonder this myself, but my concern is that everyone at the establishment is remaining in good health and if not, I hope they get well soon.

Official mallFeb 19,2020 AM 11:52

Thank you so much for your caring.
You can leave your email address here and once Artist 22R Pro get restocked we will send you a notification email.
Hope this helpful to you.
If you have any question, please feel free to let us know. We are always happy to assist you.

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St***

Goods Feb 18,2020 AM 01:05

I neeeed, but they sold out everywhereees

Official mallFeb 19,2020 AM 11:53

Thanks for your inquiry.
You can leave your email address here and once Artist 22R Pro get restocked we will send you a notification email.
Hope this helpful to you.
If you have any question, please feel free to let us know. We are always happy to assist you.

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St***

Goods Feb 12,2020 PM 22:11

I was seeing if you had a closer idea to when this will be back in stock to purchase, I just didnt want to miss out on this, thanks

Official mallFeb 13,2020 AM 11:25

Thanks for your inquiry.
The Artist 22R Pro in stock date is uncertain at the moment.
Sorry for the inconvenience caused.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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Jo***

Goods Feb 06,2020 AM 01:45

Any update on expected availability? I want to buy one of these.

Official mallFeb 06,2020 PM 21:06

Thanks for your inquiry.
The Artist 22R Pro is out of stocks at the moment. It will not be in stock before February,15th.
Sorry for the inconvenience caused.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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Af***

Delivery Jan 28,2020 PM 15:18

Will the product (Artist Display 22R Pro) be available for delivery to Japan?

If no, is there any plan to do so for the next restock, or I could only wait for it to be available on Amazon Japan?

I've heard rave reviews about it and can't wait to try it myself :D

Af***Jan 28,2020 PM 17:21

Ah, my bad. It is available at Japanese xp-pen website. Consider this question closed.

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