Bi***

Delivery  Nov 13,2019 AM 07:08

Does this ship to Europe, Romania to be exact? I can't seem to get the shipping order to this place and so I was wondering if you do ship it here. Thanks!

Official mallNov 13,2019 PM 16:50

Dear Bianca Vrinceanu,

Thanks for your interesting.

You can purchase our products to Romania in this link: https://www.storexppen.co.uk/

If you have any other questions, please feel free to contact us.

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La***

Goods  Nov 12,2019 PM 12:42

Does this tablet experience any ghosting? I've noticed many display tablets experience a noticeable amount of ghosting when moving around tabs or even the mouse cursor. Would this tablet also show noticeable ghosting?

Official mallNov 12,2019 PM 14:44

Dear Lanson Aiden,


Thanks for your inquiry.


Please know that all our products are 100% tested for quality assurance. Regarding the ghosting problem you mentioned, our products didn't meet such problem before. We provide period of 18 months warranty for Graphic tablet, Graphic display,Tracing pad,AC accessories from the date of purchase.

If your product has problems during warranty period. You can contact us directly and we will assist you with your problem.

Please feel free to contact us If you have any other questions. We are always happy to you.

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Se***

Goods  Nov 12,2019 AM 04:25

Hi,
No pre-sales for other countries ? (france)

Official mallNov 12,2019 AM 11:40

Dear Sevic Mickael,


Thanks for your inquiry.


The Artist 22R Pro is already started selling on france Estore, and here is the link: https://www.storexppen.fr/buy/artist-22r-pro.html


Hope it will helps you.

If you have any other questions, please feel free to contact us. We are always happy to help you.

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Ki***

Goods  Nov 11,2019 PM 12:09

Hey I would like to know if the screen is laminated screen and also what is the time response

Official mallNov 11,2019 PM 17:44

Dear Kirton Lourens,

Thanks for your inquiry.

The Artist 22R Pro display screen using the new technology which has the same effect as the full-laminated screen. And the RPS is 14ms.

If you have any other questions, please feel free to contact us.

Fr***Nov 13,2019 PM 19:27

so it's a simple protective film, what happens when it gets damaged and needs to be replaced?

Official mallNov 14,2019 PM 17:43

Dear Francesco Pizzo,


Please kindly note that the above comments we mentioned is the screen of the Artist 22R Pro display.


The protective film will not be damaged if it is used properly. Hope this answers your questions.

If you have any other questions, please feel free to contact us.

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St***

Goods  Nov 10,2019 PM 21:55

Is the display vesa mountable?

Official mallNov 11,2019 PM 17:11

Dear Steven Lawrence,

Thank you for your interest in our XP-PEN products.

Yes, the Artist Display 22R Pro is compatible with 100*100mm Vesa mount.

Hope it’s helpful to you.

If you have any other questions, please feel free to contact us.

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