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Goods  Dec 08,2024 AM 06:07

I'm looking to upgrade my xp-pad to a display tablet, but the drawing pad port became loose after a lot of use, and this made the connection difficult to get and maintain. Are the ports on the display tablets reinforced, or is it just a plastic shell around them?

Official mallDec 10,2024 PM 17:00

Hello

We're sorry to hear there's a problem with your product. We'd be happy to help you resolve this issue.

Our after-sales team will contact you as soon as possible to confirm the details.

We sincerely hope we can resolve this issue and provide you with a satisfactory shopping experience. Thank you very much for your understanding and cooperation.

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Goods  Jul 30,2024 AM 03:12

Is there an alternative stylus available that works with the 22r pro ? I came from using an Artist 12 and that stylus had an eraser function on the end that I adored !

Official mallJul 30,2024 PM 15:29

Hello

The only stylus model compatible with the Artist 22R Pro is the PA2 battery-free stylus.

https://www.xp-pen.com/store/buy/ pa2-battery-free-stylus.html

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Goods  Apr 04,2024 PM 14:58

Hi there! How much does this tablet weigh without the stand attatched?

Official mallApr 08,2024 PM 17:24

Hello

The weight of Artist 22R Pro bare metal is 5000g.

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Goods  Oct 24,2023 AM 04:06

Hi, I was wondering if this supports unity?

And if it does, is this tablet compatible with the Razer blade 15 gaming laptop? The razer blade 15 is known for well supporting unity and blender, and I want to use it with the artist 22r pro.

Official mallOct 24,2023 PM 15:56

Hello,

Yes, Artist 22R Pro is compatible with Razer blade 15.

Artist 22R Pro is compatible with Windows® 7 and higher, Linux (Detailed versions), and Mac OS X® 10.10 and higher.

As long as your computer system is the above system, Artist 22R Pro can be compatible with your computer.

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Goods  Sep 15,2023 AM 04:46

I already have an xp pen on my computer. I want to connect this one too. Will the drivers conflict with one another?

Official mallSep 15,2023 PM 16:08

Hello

Yes, the computer can be connected to two hand-painted screens at the same time.

If you have any problems connecting, you can contact our technical support at service@xp-pen.com and they are willing to provide professional help.

We sincerely hope to answer your questions and provide you with a satisfactory shopping experience.

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Goods  Sep 14,2023 AM 04:00

In the description of it says this is a full-laminated FHD Display. But here in the Q&A I read it is not. So is it or isn't it ?

Official mallSep 14,2023 AM 11:08

Hello! Sorry, the Artist 22R Pro does not feature full fit technology.

The product description was a staff error and we have corrected it. We are deeply sorry for the inconvenience this has caused you.

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Goods  Sep 05,2023 AM 08:06

Can the tablet use only the HDMI to HDMI to support as a drawing tablet/monitor? My current computer set up does not have a USB-C port that supports visual/data transference.

Official mallSep 05,2023 PM 15:56

Hello

Artist 22R Pro supports the use of HDMI cables to connect to computers. The package contains 1 HDMI cable, so you can buy it with confidence.

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Goods  Aug 24,2022 AM 02:23

How long are the cables to connect to a computer?
Can it be mobilized on a laptop without needing to be plugged into an outlet for power?

Official mallAug 25,2022 PM 18:33

Hello, the cable is 1.5 meters long,
It can be mobilized on a laptop without needing to be plugged into an outlet for power.

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Goods  Jan 28,2022 AM 10:02

What is the standard warranty term (months) with purchase of the Artist 22R Pro?
Can the Artist 22R Pro operate with an external HD and Windows 10 OS on it, or is a laptop necessary?
What tutorials are available to quickly learn all the Artist 22R Pro features?

Official mallJan 28,2022 PM 18:17

Hello,

According to our warranty policy,
Graphic tablet, Graphic display: a period of 18 months from the date of purchase.
Tracing pad, AC accessories: a period of 3 months from the date of purchase.

Our tablet is not a stand alone product. It needs to be connected to a computer to work.

The following is a video about XP-Pen Artist 22R Review.
https://www.youtube.com/watch?v=VxjLV1RhM0I

Hope this clarifies your issue.

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Goods  Nov 13,2021 AM 06:16

Weird question what does “more precise cursor positioning” mean?

Official mallNov 15,2021 PM 14:34

Hello! A technical solution was applied to the tablet to make the pen cursor more precise at the corners compared to previous 22-inch tablet monitors. Thanks! :)

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Goods  Nov 09,2021 AM 04:59

Does the artist 22r pro have a bonded screen

Official mallNov 11,2021 PM 14:10

Hello! Sorry, the full lamination technology wasn't applied to the Artist 22R Pro.

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Goods  Sep 14,2021 PM 12:19

also can the VGA be used as well with the usbc to usb 3 chord if needed?

Official mallSep 17,2021 PM 18:43

Thanks for your inquiry.
Yes, the VGA can be used with USB-C to USB A adapter cord.
If you have any other questions, please feel free to contact us.

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Goods  Sep 14,2021 AM 05:28

Can this be used with a Desktop as a 1st or 2nd Monitor in a 2 monitor set up?

Official mallSep 17,2021 PM 18:32

Thanks for your inquiry.
Yes, it can be used as a second monitor. It supports Windows 10/8/7(32/64bit), Mac OS X 10.10 and higher.
If you have any other questions, please feel free to contact us.

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Customer service  Aug 24,2021 AM 06:30

i was trying to find a arm stand. do you know what i should google to find one? for xp pen artist 22r pro

Official mallAug 24,2021 PM 15:11

Thanks for your inquiry.
Our Artist 22R Pro can work with a 75x75 mm vesa mount. You can buy a suitable one on Amazon.
If you have any other questions, please feel free to contact us.

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Goods  Jul 27,2021 AM 05:47

Hello!

Similar to the Artist Display 22E Pro, does the Artist Display 22R Pro's driver support 4k display resolution?

Official mallJul 27,2021 PM 19:30

Thanks for your inquiry.
Yes, the Artist Display 22R Pro can work with a 4k resolution display.
If you need further assistance, please feel free to contact us. We are always happy to help you.

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