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Goods  Feb 18,2022 PM 17:35

Is it a standalone graphic display or do I need to plug it to a computer to use it?

Official mallFeb 18,2022 PM 17:37

It is not a standalone product, it needs to be connected to a computer to work. It supports Windows 10/8/7(32/64bit), Mac OS X version 10.10 or later.

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Ch***

Goods  Aug 29,2019 AM 08:28

Is it a standalone tablet?

Official mallAug 29,2019 PM 17:11

Dear Charles McGriff, thanks for your message. The Artist Display 12 Pro isn't a standalone tablet.
​Since the tablet doesn't have any programs in it, so it must be connected with a computer because they can't work alone without a computer.
​Thanks for your understanding. Hope it’s helpful to you~

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XF***

Goods  Feb 20,2025 AM 00:04

what does the tablet brings when you just buy the basic? also is it compatible with samsung?

Official mallFeb 20,2025 PM 17:51

Hello

Artist 12 Pro Package Included:

1x 11.6 Inch Display, 1x Portable Stand, 1 x Battery-free Stylus8 x Replacement Pen Nibs, 1 x Pen Holder, 1 x Quick Guide, 1x 3-in-1 USB Cable, 1 x Cleaning cloth, 1x USB Extension Cord1 x Black Drawing Glove, 1 x Power Adapter

No, Artist 12 Pro is compatible with Windows 7 (or later), Linux (Detailed versions), Mac OS X® 10.10 and higher.

Therefore, Artist 12 Pro is not compatible with your phone.

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XF***

Customer service  Feb 19,2025 AM 04:22

My pen has begun acting as if its always pressing down!, i have uninstalled and reinstalled the drivers, replaced the nib and did whatever i could find if it could fix it, but none has worked so far, i just want to know if this is a common issue with these pens, and where could i buy a replacement pen. thats all

Official mallFeb 20,2025 PM 17:53

Hello

We're sorry to hear there's a problem with your product.

The technical team will contact you as soon as possible to provide you with professional assistance.

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XF***

Goods  Aug 09,2024 PM 17:38

Is it compatible with macbook air?

Official mallAug 09,2024 PM 18:35

Hello

As long as your MacBook is running Mac OS X 10.10 (or later) or above, Artist 12 Pro is compatible with your device.

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XF***

Goods  Feb 21,2024 AM 06:51

Does this product work with Clip Studio Paint?

Official mallFeb 23,2024 PM 17:29

Hello

Artist 12 Pro is compatible with Windows® 7 and higher, Linux (Detailed versions), Mac OS X® 10.10 and higher.

If you are using Clip Studio Paint on the above system, then Clip Studio Paint is compatible with Artist 12 Pro.

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Mx***

Goods  Mar 02,2023 AM 09:03

I know this is compatible with a Chromebook, but what driver do I download for it? And what are the instructions for setting up the Artist 12 pro up for a Chrome OS system? I looked at the instructions but can't find anything for it there.

Official mallMar 10,2023 PM 17:02

Hello, Chromebooks don't need any drivers installed. the artist 12 Pro supports Chromebook on Chrome OS (8 8.0.4324 109 and above), please upgrade your system, if it is lower than this version.

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XF***

Goods  Jul 18,2022 AM 08:59

Does this tablet work with the MacBook Pro?

Official mallJul 18,2022 AM 09:41

Yes, Our tablet supports Mac OS X 10.10 and higher.

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XF***

Goods  Jun 07,2022 PM 18:26

Is Artist 12 pro compatible with the Sketchbook program?

Official mallJun 08,2022 PM 17:38

Hello,
Artist 12 pro is perfectly compatible with the Sketchbook.

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XF***

Goods  Apr 25,2022 AM 08:25

I noticed that the 3 on 1 comes with a HDMI cable and my desktop pc doesn't have an HDMI entry, do I have to buy an adapter or I can i use with only the 2 usb cables? I have no experience with pen display tablets but i'm really interested on buying this.

Official mallApr 25,2022 PM 14:26

You need to buy a HDMI adapter, you can use only 1 usb cable and 1 HDMI cable.

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XF***

Goods  Apr 17,2022 PM 19:20

Does the display only mirror the computer screen, or can you split it? e.g. having photoshop open on my graphic display while a video is playing on my computer screen

Official mallApr 21,2022 AM 10:10

Hello, This monitor can mirror or split the screen
Thanks for your inquiry.

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XF***

Goods  Jan 18,2022 AM 07:01

I saw that only laptops were mentioned, is this also compatible with a desktop pc? And if yes then would I have to plug the USB cables into the pc itself, the monitor, or both?

Official mallJan 18,2022 AM 10:11

Hello

Thank you for your inquiry,
Yes, our tablet is compatible with a desktop pc, the USB cable can be plugged into the monitor or the host computer, no need to connect both.

Have a nice day :)

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XF***

Goods  Dec 31,2021 AM 07:41

Does this tablet work with Acer Chromebook OS or Linux?

Official mallDec 31,2021 PM 15:49

Thanks for your inquiry.
The Artist 12 supports Chromebook on Chrome OS(8 8.0.4324 109 and above), but it doesn't supports Acer Chromebook on Linux system.
If you have any other questions, please feel free to contact us.

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XF***

Goods  Nov 15,2021 PM 12:02

I was wondering what comes with the free add on of the line friends?

Official mallNov 15,2021 PM 14:46

Hello!
Compared to the standard package, the Line Friends edition comes with a special gift box, a special display stand, a tote bag, a bookmark, customized stickers, and sticky notes.
If you are a fan of Line Friends or want to give a present, it's a great choice!
Link to the Line Friends edition: https://www.storexppen.com/buy/artist-12-pro-line-friends.html
Thanks :D

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AP***

Goods  Sep 04,2021 PM 13:47

Hi . Does this device work with maya ?

Official mallSep 04,2021 PM 14:18

Thanks for your inquiry.
Yes, the Artist 12 Pro can work well with Maya.
If you have any other questions, please feel free to contact us.

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