XF***

Delivery Nov 10,2021 PM 22:42

Hello I want to buy is this product ship to Pakistan?? And I have to pay only 59$?

Official mallNov 11,2021 PM 14:16

Hello! Sorry, we cannot ship to Pakistan but you can order it from our official aliexpress store: https://www.aliexpress.com/item/32890178943.html?spm=a2g0o.store_pc_groupList.8148356.1.5c48714dNngiui

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XF***

Goods Oct 06,2021 AM 05:31

Is there any way to disable the erase function on the pen? (and have it function as active pen only?)
I keep hitting the button that toggles back and forth between pen and erase by mistake. When in the middle of tutoring a student, this can be disruptive, and I can't always return to pen-function right away. I use either the undo shortcut button on the left, or the erase tool on whatever platform I'm teaching from, so really do not want or need it on the pen itself.
Thank you!

Official mallOct 08,2021 PM 16:36

Thanks for your inquiry.
You can switch the eraser function to other shortcuts on the driver setting.
Whenever you have any using problem, please feel free to contact our tech support at service@xp-pen.com. They will provide professional help.

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XF***

Goods Sep 23,2021 PM 15:56

Is it compatible with chromebook? How does note storage and connectivity work?

Official mallSep 23,2021 PM 18:41

Thanks for your inquiry.
Yes, it supports Chromebook on Chrome OS(8 8.0.4324 109 and above). The tablet doesn't have built-in storage itself. Your notes need to be stored on your computer.
If you have any other questions, please feel free to contact us.

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XF***

Goods Sep 23,2021 PM 15:51

If I want to work and write in a presentation, can I project it to the notepad so I can see what I am writing, instead of the black screen?

Official mallSep 23,2021 PM 18:33

Thanks for your inquiry.
A graphic tablet is that you draw on the tablet and you need to look up the computer to see what you draw.
A graphic display is that you could draw on the display directly, and do not need to look up the computer.
If you have any other questions, please feel free to contact us.

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XF***

Goods Aug 31,2021 PM 22:09

Is this drawing tablet compatible with Samsung Galaxy Tab A tablet?

Official mallSep 01,2021 PM 17:29

Thanks for your inquiry.
The Deco 01 V2 isn't compatible with Samsung Galaxy Tab A.
If you have any other questions, please feel free to contact us.

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XF***

Goods Jun 08,2021 AM 06:53

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XF***

Goods Jun 07,2021 PM 16:31

Hello! I wantdd to ask if this tablet is compatible qith Samsung s21+??

Official mallJun 07,2021 PM 18:22

Thanks for your inquiry.
Yes, our Deco 01 V2 supports Android phones except some of Samsung phones on the list: https://www.xp-pen.com/faq-440-226.html
If you have any other questions, please feel free to contact us.

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XF***

Goods Apr 16,2021 PM 23:23

Does this connect via bluetooth and can it connect to an iPhone/iPad?

Official mallApr 17,2021 PM 15:08

Thanks for your inquiry.
It doesn't support Bluetooth, it supports ISM2.4G USB wireless connection.
It can't work with iPhone/iPad. It is compatible with Android phones. Except some of Samsung phones at the list:
https://www.xp-pen.com/faq-440-226.html
If you have any other questions, please feel free to contact us.

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Fe***

Goods Apr 04,2021 AM 08:40

Will this tablet work with Affinity Photo other Affinity products?

Official mallApr 06,2021 PM 14:20

Thanks for your inquiry.
Yes, our Deco 01 V2 can work with Affinity Photo and other Affinity products.
If you have any other questions, please feel free to contact us.

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VA***

Delivery Jan 25,2021 AM 11:05

Hello, How long would it take to deliver to Utah in USA?

Official mallJan 26,2021 PM 17:46

Thanks for your inquiry.
We usually need 48-72 hours to process the order. The shipping time is about 5-12 days. You can check the order status in your XP-PEN account and we will also send you an email notification. The tracking info usually appears within 2 days after the package shipped.
If you have any other questions, please feel free to contact us.

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Su***

Goods Dec 23,2020 AM 00:16

Will this be available in Amazon?

Official mallDec 23,2020 PM 18:09

Thanks for your inquiry.
Yes, you can purchase Deco 01V2 on Amazon at https://www.amazon.com/xp-pen
If you have any other questions, please feel free to contact us.

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Su***

Delivery Dec 23,2020 AM 00:15

How long will it take to deliver in New Jersey?

Official mallDec 23,2020 PM 12:30

Thanks for your inquiry.
We usually need 48-72 hours to process the order. The shipping time is about 5-12 days. You can check the order status in your XP-PEN account and we will also send you an email notification. The tracking info usually appears within 2 days after the package shipped.
If you have any other questions, please feel free to contact us.

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An***

Goods Dec 16,2020 AM 07:04

we like to buy a deco 01 v2 but we need your help to know if this can be connected to Samsung Chromebook 3 because if doesn't work with it look for more options

Official mallDec 16,2020 PM 18:34

Thanks for your inquiry.
Our deco 01 v2 supports Chrome OS is lower than 83.X version(not included).
If you have any other questions, please feel free to contact us.

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sa***

Delivery Dec 11,2020 AM 04:49

Is this product shipped to India?

Official mallDec 11,2020 PM 16:58

Thanks for your inquiry.
You can purchase our product to India athttps://xp-pen.co.in/
If you have any other question, please feel free to contact us.

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