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Goods  Nov 06,2024 AM 06:37

where can i order the pen only because my pen got lost its no where to be found

Official mallNov 06,2024 PM 17:13

Hello

The following is the link for the Deco 01 V2 stylus.

https://www.xp-pen.com/store/buy/p05-p05s-battery-free-stylus.html?variant=5030355f33

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Customer service  Oct 25,2024 AM 02:51

Can this also connect to a iPhone?

Official mallOct 25,2024 PM 16:10

Hello

No, it is not compatible with IOS system, so it cannot be connected to iPhone for use.

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Goods  Oct 16,2024 PM 22:48

does this work well with Chromebook and ibis paint?

Official mallOct 18,2024 AM 10:28

Hello

Deco 01 V2 is compatible with Chrome OS 88 (or later). If your Chromebook is compatible with ibis paint, then Deco 01 V2 is compatible with ibis paint.

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Goods  Sep 21,2024 AM 04:57

Does it work with Blender 2D Animation?

Official mallSep 23,2024 PM 14:38

Hello

Yes, Deco 01 V2 is compatible with Blender and 2D Animation software.

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Goods  Sep 17,2024 AM 11:43

How do you set up the shortcut buttons on the stylus and tablet when using with Android? Using a Deco 01 V2 with a Lenovo P12 and mainly want to use Krita, in which you can use mouse buttons to drag the canvas (middle-click) and bring up the colour/tool changer (right-click). I can't find how to set the stylus buttons to act as these mouse-buttons, as there's no driver for Android just plug & play. Or if this isn't possible, I can always change the button functions in Krita, but I need to know what the default inputs of the stylus buttons are, where can I find this out?

Official mallSep 18,2024 PM 17:19

Hello

Due to Android OS limitations, there is no tablet drivers for Android, don’t worry, the tablet will work plug and play on Android. It is the same for other brands in the market.

For Android, you won't be able to set the Express Keys, they do have defaults but they may not work in all programs and most may not support Express Keys. For the Deco 01 V2, I believe the defaults are as follows:
K1: B Key
K2: E Key
K3: Alt key
K4: Space (Space bar key)
K5: No Function
K6: Undo (Ctrl + 'Z')

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Goods  Aug 28,2024 AM 00:48

Is Deco 01 V2 is the one and only version of this pen tablet? because in my country there seems to another product with the name Deco 01 V2(Vers 2), i just want to make sure there are no two version of this pen tablet right?

Official mallAug 28,2024 PM 17:21

Hello

Yes, there is only one version of Deco 01 V2.

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Goods  Aug 28,2024 AM 00:44

Hi, im on the fence between buying this and Deco Fun L, can you tell me what is the notable difference between the those two?

Official mallAug 28,2024 PM 17:21

Hello

The parameters and performance of Deco Fun L and Deco 01 V2 are basically the same.

Deco 01 V2 has 8 Shortcut Keys while Deco Fun L does not.

You can view detailed parameter information through the following link.

https://www.xp-pen.com/compare.html

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Goods  Jul 07,2024 AM 11:31

Hey. I have had my drawing pad for a little under a week and I can not figure out how to customise the buttons. It says I have to use PenTablet but I cannnot find that anywhere. what do I do?

Official mallJul 10,2024 PM 17:44

Hello

1. Please install driver first: https://www.xp-pen.com/download/deco-01-v2.html

2. Open driver, click Custmoize.

3. For example, if you use Photoshop app, we can set pen/Eraser shortcut

If you like other shortcuts, such as ctrl+z, we can custmozie

If you need more professional help, please contact the technical team. (service@xp-pen.com)

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Goods  Jun 12,2024 AM 00:35

Can this tablet work with Adobe Animate 2024?

Official mallJun 12,2024 PM 17:13

Hello

Yes, Deco 01 V2 is compatible with Adobe Animate 2024.

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Goods  May 05,2024 AM 04:17

Why isn't it available in green?

Official mallMay 07,2024 PM 18:02

Hello

The green Deco 01 V2 has arrived and you can buy it directly.

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Delivery  Mar 27,2024 PM 23:13

Hello, I would like to know: A) the weight and B) the dimensions of the box for the delivery of your Deco 01 V2 model. Thank you!

Official mallApr 01,2024 PM 15:55

Hello

The weight of Deco 01 V2 is 1200g.

The size of Deco 01 V2 is 35.50*22.30*4.00cm.

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Goods  Feb 21,2024 AM 09:26

How the heck do you customize the pen to scroll/pan up AND down.. not up OR down??

Official mallFeb 23,2024 PM 18:03

Hello

Deco 01 V2 does not support panning function.

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Customer service  Dec 27,2023 PM 21:20

is this compatible with infinix y1 plus neo laptop?

Official mallJan 05,2024 PM 16:47

Hello

Yes, Deco 01 V2 is compatible with infinix y1 plus neo laptop.

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Customer service  Jul 20,2023 AM 10:10

Do you need a computer to draw with it or can you do your drawings and then download them to a computer? My daughter wants a drawing pad she can draw on and see what she is drawing as she goes on the same screen?

Official mallJul 20,2023 PM 14:10

Hello

All of our products need to be connected to a computer, tablet or mobile phone, and cannot be used independently.

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Goods  Jan 31,2023 AM 04:37

do you get the gloves with this product or you have to purchase it separately?

Official mallFeb 01,2023 AM 11:32

Hello, you need to purchase it separately.

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