XF***

Goods Jan 24,2022 AM 07:07

Does this tablet work with any Adobe programs? I mainly use Adobe Photoshop and Illustrator

Official mallJan 24,2022 AM 10:07

Hello,

Yes, xppen works with Adobe software, there are lots of videos on YouTube about how xppen works with Adobe software, here are some of the videos we found
1.Use Artist 15.6 Pro in Photoshop to make your thumbnail pop!
https://www.youtube.com/c/XPPen/search?query=photoshop
2.XP Pen Deco 01 v2 Detail Review with + Photoshop, Illustrator, Premiere Pro, After Effects, 3Ds Max
https://www.youtube.com/watch?v=84aGua-a8is

Hope this can help you:)

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XF***

Customer service Jan 20,2022 PM 15:52

Hi, is the au version of this site legitimate?
Thanks!

Official mallJan 22,2022 AM 10:54

Hello,

Our store can only accept orders from the US and Canada.
You can purchase our products to https://www.storexp-pen.com.au/

If you have any other questions, please feel free to contact us.

Warmest regards,
XP-PEN

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XF***

Goods Jan 16,2022 AM 08:41

I own a Pixel 4a, and I was wondering if the Artist 13.3 Pro is compatible with my phone, or do I specifically need an Android series?

XF***Jan 16,2022 AM 09:50

Hah, nevermind I meant to ask this about the tablets

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XF***

Goods Oct 07,2021 PM 21:53

I have an lMac (21.5-inch, Late 2013) with High Sierra installed, got no HDMI to plug it in. Is there any way to make it work? I've seen these and other brands need an adapter but I'm worried they won't work, others brands seem to present problems if it's not a specific adapter, any suggestions? I'm very interested in this product or the holiday edition but just worried it won't work with my desktop.

Official mallOct 08,2021 PM 16:41

Thanks for your inquiry.
Our products support Mac OS X 10.10 and higher. You can purchase an HDMI to thunderbolt adapter to connect the device.
If you have any other questions, please feel free to contact us.

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XF***

Goods Sep 24,2021 PM 16:58

Are the customizable keys applicable to KRITA?

Official mallSep 24,2021 PM 17:12

Yes, the customizable keys of Artist 13.3 pro can work with Krita.
If you have any other questions, please feel free to contact us.

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XF***

Goods Jul 17,2021 AM 10:57

What is the length of the included 3 in 1 cable?

Official mallJul 17,2021 PM 13:01

Thanks for your inquiry.
The Artist 13.3pro comes with a 6.56ft 3-in-1 cable.
If you have further questions, please feel free to contact us.

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XF***

Goods Jun 09,2021 PM 13:35

Can a MacBook Pro (11 inch) power the tablet? I'm wondering because I want to have all the right equipment when I order it. Also is the tablet compatible with clip studio paint?

Official mallJun 10,2021 PM 18:20

Thanks for your inquiry.
Yes, our Artist 13.3pro can work with MacBook Pro. It supports Windows 10/8/7(32/64bit), Mac OS X 10.10, and higher and it can work with clip studio paint.
If you have any other questions, please feel free to contact us.

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XF***

Customer service Jun 08,2021 AM 00:15

With the 3 in 1 cable do all of them need to be connected? My Mac only takes a USB-C cable so I'm wondering if I only have to use one or all of the cables provided.

Official mallJun 08,2021 PM 18:38

Thanks for your inquiry.
Yes, Artist 13.3pro needs to be connected via a 3-in-1 cable. Therefore, it needs an HDMI port and two USB-A ports to connect. If your Mac doesn't have an HDMI port then you can purchase an HDMI to USB-C converter for connection.
If you have any other questions, please feel free to contact us.

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XF***

Goods May 01,2021 AM 11:00

Hello is the artist 13 pro compatible with fusion 360?

Official mallMay 03,2021 PM 18:03

Thanks for your inquiry.
Yes, Artist 13.3pro can work with fusion 360.
If you have any other questions, please feel free to contact us.

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Ju***

Goods Mar 01,2021 PM 23:05

Is there other Stylus pens that would work with the XP-Pen Artist 13.3 Pro tablet?

Currently seeing that the "PA2 Battery-free Stylus" is the only pen capable for this tablet.

Official mallMar 03,2021 PM 14:33

Thanks for your inquiry.
Only the PA2 Battery-free Stylus can work with Artist Display 13.3 Pro.
If you have any other questions, please feel free to contact us.

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Li***

Customer service Feb 01,2021 AM 08:19

Does this tablet work with procreate or assembly?

Official mallFeb 01,2021 PM 15:58

Thanks for your inquiry.
Our tablet isn't compatible with procreate and assembly.
If you need further assistance, please feel free to let us know.

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Ch***

Customer service Jan 22,2021 AM 04:46

Do you have any coupons?

Official mallJan 22,2021 PM 16:14

Thanks for your inquiry.
Sorry, we currently do not have coupons for Artist 13.3pro.
If you have any other questions, please feel free to contact us.

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Ch***

Payment Jan 22,2021 AM 04:40

How much is the Artist 13.3 Pro in CAD?

Official mallJan 22,2021 PM 16:09

Thanks for your inquiry.
The Artist 13.3pro is priced at $299.99USD which is around $380.46 CAD.
If you have any other questions, please feel free to contact us.

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Ro***

Goods Dec 25,2020 PM 21:22

Hi! Does this tablet require a video card in order to connect to a desktop computer?

Official mallDec 28,2020 PM 17:16

Thanks for your inquiry.
The Artist 13.3pro comes with a 3-in-1 cable for connecting a computer.
If you have any other question, please feel free to contact us.

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Lu***

Delivery Dec 24,2020 AM 02:44

Hello! I was just wondering, exactly how long would it take to ship this to Canada?

Official mallDec 24,2020 PM 19:05

Thanks for your inquiry.
We usually need 48-72 hours to process the order. The shipping time to Canada is about 12-20 days. You can check the order status in your XP-PEN account and we will also send you an email notification. The tracking info usually appears within 2 days after the package shipped.

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