XF***

Goods  Feb 24,2024 AM 02:02

Is it compatible with Clo3d ?

Official mallMar 04,2024 PM 16:38

Hello

Deco Pro MW is compatible with Windows 7 (or higher), Mac OS X 10.10 (or higher), Android 6.0 (or higher), Chrome OS 88 (or higher), and Linux.

CLO 3 D is compatible with Deco Pro MW if you are using it on the above systems.

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XF***

Goods  Jun 12,2023 AM 09:48

Is it compatible with infinite painter?

Official mallJun 12,2023 PM 14:14

Hello

Deco Pro S/M is compatible with infinite painter if you use a mobile phone with Android 6.0 and above.

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XF***

Goods  Nov 30,2021 AM 01:56

Are all the Deco Pro functions (dial and keys) compatible with Affinity Design/Photo?

Official mallNov 30,2021 PM 14:57

Hello, the dial and keys can be customized in the tablet driver. They are compatible with Affinity Design/Photo. Thanks!

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XF***

Goods  Oct 08,2021 AM 00:25

Does this support apple products?

Official mallOct 08,2021 PM 16:21

Thanks for your inquiry.
The Deco pro isn't compatible with iPhone or iPad. It supports Windows 10/8/7(32/64bit), Mac OS X 10.10 and higher.
If you have any other questions, please feel free to contact us.

An***Sep 22,2022 PM 14:27

An***Sep 22,2022 PM 14:28

Hello

An***Sep 22,2022 PM 14:29

The “office “kk

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XF***

Goods  Jul 11,2021 PM 22:59

Does the Deco Pro (Small) work with Adobe Animate? Can the shortcut keys be applied to Adobe Animate-specific functions?

Official mallJul 12,2021 PM 19:59

Thanks for your inquiry.
Yes, the Deco Pro S can work with Adobe Animate. And the shortcut keys can work with Adobe Animate.
If you have any other questions, please feel free to contact us.

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XF***

Goods  Jun 21,2021 PM 15:12

Hi! Does this product work with an HP Chromebook (model 14)? Also, does it support Ibis Paint X and/or Flipaclip?

Official mallJun 21,2021 PM 20:30

Thanks for your inquiry.
Yes, it can work with HP Chromebook on Chrome OS(8 8.0.4324 109 and above). It supports bis Paint X and Flipaclip.
If you have any other questions, please feel free to contact us.

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Pr***

Goods  Feb 21,2021 PM 14:41

Does this tablet work with Krita? I'm not super comfortable with any other art program so i'm curious to know!

Official mallFeb 22,2021 AM 11:26

Thanks for your inquiry.
Yes, our Deco Pro can work with Krita. It supports Windows 10/8/7(32/64bit), Mac OS X 10.10 and higher.
If you have any other questions, please feel free to contact us.

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Ka***

Goods  Dec 18,2020 AM 02:36

I am thinking about purchasing your Deco Pro from my college-age son for engineering coursework and his creative photography work. Will this work on his PC using Adobe Photoshop AND LIGHTROOM, current versions cc? He primarily uses LIGHTROOM. What are the glitches, if any? he could get frustrated easily if there are a number of problems.
Also, can he prop it up to keep the tablet at an angle to better use it ergonomically? does it come with some sort of easle?

Official mallDec 18,2020 PM 18:52

Thanks for your inquiry.
Yes, our Deco Pro can work with Adobe Photoshop and Lightroom.
It doesn't support hooking with VESA ergonomic stand.
If you have any other questions, you are always welcomed to contact us.

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Sa***

Goods  Dec 10,2020 PM 12:15

I am probably going to replace my phone soon due to the WiFi adapter in it starting to go bad (my current phone is a Samsung Galaxy A10e, which only has a cursor when I use MediBang (I prefer Ibis Paint X due to having features that suit my art style much better)). Which Android phones have the ability to display a cursor when the Deco Pro is connected to them (with the pen hovering over the tablet)?

Official mallDec 10,2020 PM 18:52

Thanks for your inquiry.
Our Deco pro tablet can be connected to the Android phones. Except some of Samsung phones at the list:
https://www.xp-pen.com/faq-440-226.html
If you have any other questions, please feel free to contact us.

Sa***Dec 12,2020 AM 04:15

I recently discovered something that may help select Samsung Phones enable cursor with the XP-Pen Deco Pro (and the other Android-compatible tablets) that you can pass on. What needs to be done is:

Go to settings -> About Phone -> Looking for something else? -> Reset -> Reset Setting ->Reboot -> Steps 1,2,3 -> Reset Accessibility -> Reboot -> Plug in OTG -> Plug in USB Cord With Tablet -> Cursor should be visible even while the pen is hovering over the tablet's surface.

This works with XP-PEN Deco Pro and most Samsung Phones A6+ (including my current Samsung A10e).

Official mallDec 12,2020 PM 17:58

Thank you so much for your feedback.
We care about the customer's experience in the use of our product, and we strive to provide even better products and services, and your opinion can bring us here.
Don't worry, if you have any using problem, please feel free to contact our tech support: service@xp-pen.com, they will provide professional help.

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Da***

Goods  Nov 24,2020 PM 12:58

Can I use the Deco Pro or another tablet to annotate as I make presentations using powerpoint using the pen and highlight options withing powerpoint?

Official mallNov 24,2020 PM 16:18

Thanks for writing to us.
Yes, our Deco pro can work with Microsoft Office apps like Word, PowerPoint, OneNote and more. Visually present your handwritten notes and signatures precisely.
If you have any other questions, please feel free to contact us.

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Na***

Goods  Nov 15,2020 PM 16:52

Hi. I have two questions. is it compatible with samsung galaxy s7? and does it support pdf readers programs such as acrobat reader?

Official mallNov 16,2020 PM 16:32

Thanks for your inquiry.
Sorry, but the Deco Pro isn't compatible with samsung galaxy s7.
It can be connected to the Android phones. Except some of Samsung phones at the list:
https://www.xp-pen.com/faq-440-226.html
If you have any other questions, please feel free to contact us.

Na***Nov 16,2020 PM 19:06

Thanks. But you didn't answer the second question. Does it support the pdf readers programs?

Official mallNov 17,2020 PM 17:01

Yes, our tablet supports pdf reader.
If you need further assistance, you are welcomed to contact us again.

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Sa***

Goods  Nov 10,2020 AM 01:49

Is it compatible with samsung tablets, specifically samsung tab A?

Official mallNov 10,2020 AM 09:43

Thanks for your inquiry.
Our tablet isn't compatible with samsung tab A.
If you have any other questions, please feel free to contact us.

Sa***Nov 10,2020 PM 12:27

Is there any products that may compatible with it?

Official mallNov 10,2020 PM 14:07

Sorry, but none of our tablet can work with samsung tablet.
Hope this clarifies the issue.
If you have any questions, please feel free to let us know.

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Lu***

Goods  Nov 09,2020 AM 07:44

can i return the product if im not satisfy with it?

Official mallNov 09,2020 PM 19:03

Thanks for your inquiry.
We can accept a return request within 30 calendar days OR within 7 calendar days after receiving the product. We will process your return request within 24 working hours after receiving the return request.
If you have further questions, please feel free to contact us.

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Ri***

Goods  Oct 12,2020 PM 12:27

Can you connect the virtual wheel to the rotate function in Photoshop?

Official mallOct 12,2020 PM 15:27

Thanks for writing to us.
Yes, our Deco pro comes with a dial that can realize the rotation function, and it can also be connected to the virtual wheel to implement the rotation function in Photoshop.
If you have any other questions, you are always welcomed to contact us.

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Mi***

Goods  Jul 17,2020 PM 13:08

Will this work with phones like Samsung? (I have the Samsung A71?)

Official mallJul 17,2020 PM 14:21

Thanks for your inquiry.
Deco Pro can be used with Samsung A71, but the cursor will not be displayed on your phone. Other than that, it will run normally.
If you have any other questions, please feel free to contact us.

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