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Goods  Dec 05,2022 AM 05:43

Hello! I am currently deciding between Artist Pro 16 or the Artist 15.6 Pro. I want a good sized screen tablet but I am not too sure which one to choose, the Artist Pro 16 seems to have a bigger screen but comparing both sizes on their information it seems the Artist 15.6 Pro is the biggest one. In general, which one is the better one?

Official mallDec 08,2022 AM 09:36

Hello, Artist Pro 16 and Artist 15.6 Pro have the same screen size, but the screen-to-body ratio of Artist Pro 16 is higher. You can get more details from the link below
https://www.xp-pen.com/compare

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Goods  Oct 29,2022 AM 07:08

Hello, I wanted to know if the XP pen Artist 15.6 pro is compatible with a MacBook Air m1 2020? Like I saw the cords that it comes with but wanted to know if I have to buy an adapter to go with it or if the display comes with that too?

Official mallNov 01,2022 AM 09:10

Hello,
Artist 15.6 pro is compatible with a MacBook Air m1 2020, you can buy an adapter from the following link:
https://www.storexppen.com/buy/3-in-1-adapter.html

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Goods  Jun 21,2022 PM 12:21

hi does your drawing tablets support windows 11?

Official mallJun 21,2022 PM 14:13

Yes，support windows 11.

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Goods  Jun 14,2022 AM 07:43

Do i have to use the battery free passive stylus that came with the pen display, or could i use one of the chargeable s pen types?

Official mallJun 14,2022 AM 09:38

Hello, Artist 15.6Pro only suits for PA2 Battery-free Stylus.

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Goods  Apr 06,2022 PM 13:24

I want to buy a laptop to use the Artist 15.6 Pro, is it compatible with the Windows 11 software?

Official mallApr 07,2022 AM 09:35

Yes, all our tablets is ompatible with the Windows 11 software.

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Goods  Jan 25,2022 AM 08:08

Hello, my windows laptop doesn't have an hdmi port but instead has a mini display port. The cables for the laptop require 2 USB ports and 1 hdmi port. I plan to use one of the USB ports with the adapter to supply power from an outlet. However that still leaves the issue of having a hdmi plug with no port to plug into.

Do you recommend I get a hdmi to USB adapter(with an option to also add USB) so that both USB cables can be plugged into 1 USB port? Or do you recommend I get a hdmi to displayport so I can plug one of them into my USB port and convert the other(hdmi to mini display port) so it plugs into my mini display port?

Official mallJan 28,2022 PM 18:31

Thanks for your inquiry.
If your computer doesn't have an HDMI port, then we would recommend you purchase an HDMI to mini displayport adapter for connection.
If you have any other questions, please feel free to contact us.

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Delivery  Jan 10,2022 AM 05:03

106 / 5.000
Resultados de traducción
7.89 pounds is the total weight with packaging or the weight of the box? I need the information for tax reasons.

Official mallJan 14,2022 PM 12:04

Hello,

7.89 pounds is the total weight of the box

There isn't a consumption tax on shopping with us. Your concern about any extra expense for this item is understandable. We have done what we can to minimize the chance of such expense for our customers, therefore we have had very few cases of extra fee being charged in the past. Please rest assured.

Hope this answers your question for you.

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Goods  Dec 26,2021 PM 15:24

Can I just use the usb without the hdmi

Official mallDec 31,2021 PM 15:57

Thanks for your inquiry.
Artist 15.6pro needs to be connected to the HDMI interface to transmit display signals. If your computer does not have an HDMI interface, you can purchase an HDMI to USB adapter to connect.
If you have any other questions, please feel free to contact us.

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Goods  Dec 19,2021 PM 22:01

i was wondering if this tablet is compatible with a chrome acer laptop with Linux?

Official mallDec 24,2021 PM 14:40

Hello,
Artist 15.6 Pro Does not support Linux installed in chromebook
If you need further assistance, please feel free to let us know.

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Goods  Dec 06,2021 PM 22:21

Hey this tablet seems like it’s in competition with the innovator 16. Should I get the innovator 16 or the 15.6 pro? I can’t decide.

Official mallDec 07,2021 PM 14:16

Hello, Innovator 16 is a newer model, the screen has better color performance and the product design is better. If you don't mind these features, the Artist 15.6 Pro tablet display is a good choice. :)

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Customer service  Dec 03,2021 AM 07:45

I just bought the 15.6 holiday edition for my wife for Christmas but she has a apple laptop without hdmi. Can I buy an hdmi adapter for her laptop?

Official mallDec 03,2021 AM 09:51

Hello, yes, you can check what HDMI adapters that apple recommend according to your wife's apple laptop ports and then buy an HDMI adapter accordingly. If you get any technical questions, feel free to contact the online support chat from https://www.xp-pen.com/ or write an email to address service@xp-pen.com then wait for a reply. Thanks!

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Goods  Nov 29,2021 PM 23:53

Can this be used stand alone or always needs to be attached to a computer/laptop/Mac? Are there any Xpen that do not need to be attached if this one does

Official mallNov 30,2021 PM 14:55

Hello! Sorry, all our graphics tablets/tablet monitors need to be connected to a computer to work because they don't come with a built-in operating system.

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Customer service  Nov 15,2021 AM 05:10

Does this tablet match up with my computer, so I can see my programs to use? I'm a new to these tablets. Thanks

Official mallNov 15,2021 PM 14:21

Hello, when you are in duplicate display mode, the tablet shows the same screen as the computer. When it's set to extend display mode, the tablet shows a different screen from your computer. That's related to the computer display setting. :D

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Goods  Sep 22,2021 AM 03:32

Does the tablet allow ibis paint? And what devices can it connect to?

Official mallSep 22,2021 PM 16:58

Yes, the Artist 15.6 Pro can work with ibis paint. It supports Windows 10/8/7(32/64bit), Mac OS X 10.10, and higher.
If you have any other questions, please feel free to contact us.

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Goods  Aug 20,2021 AM 07:00

Another question, can this work on adobe animate?

Official mallAug 20,2021 PM 18:25

Thanks for your inquiry.
Yes, the Artist 15.6 Pro can work with adobe animate.
If you have any other questions, please feel free to contact us.

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