Ru***

Goods  Feb 04,2019 AM 03:01

Hi good day, are you going to list this for sale at LAZADA PH ? thanks

Official mallFeb 04,2019 AM 07:55

Hi, sorry we don't know well about Lazada platform, you can contact the Lazada seller.
Thank you for your understanding.

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Vi***

Goods  Feb 03,2019 AM 11:15

Can move rotate if left hand drawing not right hand?

Official mallFeb 03,2019 PM 15:28

Hello, Artist 15.6 Pro suits for left hand users too. Thank you.

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Ti***

Goods  Feb 01,2019 AM 09:12

So im in Australia act and im wondering where the tablet will ship from?

Official mallFeb 02,2019 PM 20:09

Hi, sorry to tell you the Artist 15.6Pro is out of stock now, it will be in stock at the end of Feb.

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di***

Goods  Feb 01,2019 AM 02:03

i'm looking forward to buying this product and wondering if it'll last since i've seen a few reviews of people having their choice of xp pen tablet come broken or dies on them in a months time and i really want something that can last me a very long time

Official mallFeb 02,2019 PM 20:07

Hello, don't worry we will provide 18 months warranty, and if you have any using problems, you can contact tech support anytime.
Thank you for your patience and understanding.

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Be***

Goods  Jan 30,2019 PM 19:48

Is this item available as of 1-30-19? When I see it on Amazon, it says it will release on February 20, 2019.

Official mallJan 31,2019 AM 11:33

Hi, Artist 15.6Pro is out of stock now. Yes it will available on February 20, 2019.
Thanks again for your understanding.

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Ch***

Goods  Jan 30,2019 PM 14:49

1. Is it possible to deliver to Malaysia?
2. Nowadays blender3D has become one of the mainstream software, can this display function properly with blender3d?

Official mallJan 31,2019 AM 11:29

Hi, yes we can ship Malaysia. Yes Artist 15.6 Pro can compatible with blender3D.
Thank you.

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Mu***

Delivery  Jan 30,2019 AM 03:42

Hello, please Can the product be shipped to Nigeria?

Official mallJan 30,2019 AM 10:03

Hi, thanks for your support, sorry we don't ship to Nigeria because of the customs reason and shipping reason.
Have a nice day. lol

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Sh***

Delivery  Jan 29,2019 AM 05:42

Will you deliver this in Pakistan?

Official mallJan 29,2019 PM 22:51

Hi, sorry because of the payment reason we don't ship to Pakistan. We have store in Aliexpress they can ship to
You can buy the product through this link: https://xp-pen.ru.aliexpress.com/store/1910017
Hope it is helpful.

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Mi***

Delivery  Jan 27,2019 PM 23:22

Hello. I'm from Viet Nam. Is there any way for me to buy it ?

Ng***Jan 29,2019 PM 17:17

Hi guy, I'm representative of Phan Thi, solo XP-Pen distributor in Vietnam. We will import this model. So please watch us on xp-pen.vn or facebook.com/xppenvietnam for latest information. Thank you!

Ng***Jan 29,2019 PM 17:20

please contact us and leave your email or number, we will inform you as soon as Artist 15.6 Pro available

Official mallJan 29,2019 PM 22:48

Hi, yes we have distributor in Viet Nam. Here is the contact information: 0933 109 009.
Thank you.

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Ch***

Customer service  Jan 26,2019 PM 14:13

How much is the shipping fee for Iceland?

Official mallJan 27,2019 PM 23:06

Hello, the shipping fee is free. But you need to pay extra customs fee.
Thank you.

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Ca***

Goods  Jan 25,2019 PM 22:16

I'm from he Philippines how much will the shipping fee be?




Official mallJan 26,2019 PM 12:22

Hi, the shipping fee is free, but there has some possible you need to pay the customs fee to local customs office.
As to specific rates, please consult your local customs office. Thank you for your understanding.

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Ge***

Goods  Jan 25,2019 PM 21:23

Can it be used for Autodesk? Like Autocadd or Revit?

Official mallJan 26,2019 PM 12:19

Hi, yes it can be used for Autodesk.
Thank you..

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AS***

Goods  Jan 25,2019 PM 17:16

What is the cost of the shortest possible delivery to singapore?

Official mallJan 25,2019 PM 20:09

Hello, if shipping to Singapore, the shipping fee is free. But there has some possible that local customs office will charge the customs fee.
As to specific rates, please consult your local customs office.
Thank you for your understanding.

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Qa***

Goods  Jan 25,2019 PM 12:36

Hello! I see in picture above that 3 in 1 cable all goes to laptop. So I need to ensure, can it really be powered by laptop without using power adapter provided? And if it can, is there any difference like lag or something? If all well, this will be quite portable! Thanks

Official mallJan 25,2019 PM 14:21

Hello, yes it can be powered by laptop without using power adapter provided. Thank you.

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