Ca***

Goods  Feb 21,2019 PM 12:57

Does 15.6 pro have a matte screen and does it work with paint tool Sai?

Official mallFeb 21,2019 PM 18:13

Hello, it is not matte screen. Yes it works with SAI.
Thank you.

I want to answer

Ca***

Goods  Feb 21,2019 AM 05:55

How do I flip the 15.6 pro to left handed mode?

Official mallFeb 21,2019 AM 10:54

Hello, please click the Display settings in driver and choose 180 degree.
Then it will change to left handed mode.
Thanks.

I want to answer

Hi***

Goods  Feb 19,2019 PM 17:52

Can I use an usb-c-to-usb-c cable to connect the device directly to my macbook pro 2018? Or I have to use the included 1-to-3 cable? Do you plan to support usb-c-to-usb-c connection in the future?

Official mallFeb 19,2019 PM 18:10

Hello, yes you need to use 3 in 1 cable, because Artist 15.6Pro need USB cable for drawing-data transmission and HDMI cable for display data transmission.
So it must use the 3 in 1 cable included.
Thank you for your understanding.

I want to answer

Ja***

Delivery  Feb 19,2019 AM 09:36

Hi! Do you ship to the Philippines?

Official mallFeb 19,2019 AM 10:30

Hi, yes we can ship to Philippines. But as a friendly reminder, buyers need to assist customs clearance, and pay the customs fee.
Thank you for our understanding.

Ly***Feb 22,2019 AM 05:54

Hi I just want to follow-up on this, when you mentioned to assist customs clearance, do we need to pickup the item in a specific customs office? It won't be delivered on our address? And please, if any, do any of your previous customers opened up about the process and the additional cost, it would be very helpful since I'm planning to purchase for months but is scared to the possibility of not receiving the item due to the tedious process.

See more answers(1)

I want to answer

Ma***

Goods  Feb 18,2019 PM 16:26

I am interested to buy the Artist display 15.6pro. Can I know when is it available?

Official mallFeb 18,2019 PM 17:05

Hello, Artist 15.6Pro will be available at the end of Feb. Thank you for your patience.

I want to answer

Je***

Goods  Feb 18,2019 AM 06:39

Can you buy the XP Pen 15.6 Pro tablet with the XP Pen 15.6's stand? And if yes, what would the cost be together?

Official mallFeb 18,2019 AM 11:09

Hello, Artist 15.6Pro comes with a stand, and Artist 15.6Pro also suits AC18 display stand, if you want to buy AC18 display stand, you can buy it separately.
Thank you.

I want to answer

Ju***

Delivery  Feb 15,2019 PM 22:02

Do you ship from within the US? Thanks

Official mallFeb 16,2019 PM 12:21

Hello, Artist 15.6Pro is out of stock in US warehouse now, when it is available in US warehouse, we will ship from US.
Thank you for your understanding.

I want to answer

Aa***

Goods  Feb 15,2019 PM 21:25

Hello! When will this be available again for purchase in the U.S. or on Amazon? I see the 15.6" on Amazon currently but really am interested in the 15.6" Pro. Willing to purchase off XP-Pen website or Amazon! Thanks!

Official mallFeb 16,2019 PM 12:28

Hello, thanks for your support.
Artist 15.6Pro is available at the end of Feb. You can buy this product from XP-Pen website or Amazon at the end of Feb.
Thank you.

Aa***Feb 19,2019 AM 03:02

Great! Thank you!

Official mallFeb 19,2019 AM 10:32

You're welcome. :)

See more answers(2)

I want to answer

Wi***

Goods  Feb 14,2019 AM 05:50

Hey guys, will you allow shipping to Jamaica soon?

Official mallFeb 14,2019 PM 16:09

Hello, sorry we don't ship Jamaica.
Thank you for your understanding. :)

I want to answer

An***

Delivery  Feb 13,2019 PM 18:03

Hello! Do you ship to Romania or perhaps is there any distributor? Thanks!

Official mallFeb 14,2019 PM 16:07

Hi, yes we can ship to Romania, sorry we don't have distributor in Romania.
Thanks.

I want to answer

Ni***

Delivery  Feb 10,2019 AM 11:07

Is it possible for you to ship to Thailand?

Official mallFeb 10,2019 PM 22:21

Hello, sorry we don't ship to Thailand but we have distributor in Thailand. Here is the link:
shopee.co.th/xppenthailand
lazada.co.th/xp-pen-thailand
Thank you.

I want to answer

Ca***

Goods  Feb 06,2019 PM 22:48

Will 15.6 pro be available in Amazon Canada?

Official mallFeb 07,2019 AM 10:08

Yes but Artist 15.6 Pro will be available at the end of Feb.
Thank you for your patience.

I want to answer

Fr***

Delivery  Feb 05,2019 PM 22:14

Does XP ship to Mexico?

Official mallFeb 06,2019 PM 15:37

Hi, sorry we don't ship to Mexico because of customs and shipping reason.
Thank you so much for your understanding.

I want to answer

Da***

Goods  Feb 05,2019 PM 18:07

Hi There. i see you are out of stock of the new Artist Display 15.6 Pro. can you let me know when they are back in stock please? thanks David Bradley

Ca***Feb 06,2019 AM 01:10

End of February

Official mallFeb 06,2019 PM 15:36

Hi, yes Artist 15.6Pro will be available at the end of Feb. lol

See more answers(1)

I want to answer

Ca***

Goods  Feb 04,2019 AM 03:33

Hi, I am from Canada and am interested in the Artist 15.6 pro. However,it is no longer available on Amazon. When will it be available? If I buy 15.6 pro from this website, how much will I be paying in addition to the original price itself?

Official mallFeb 04,2019 AM 08:28

Hi, Artist15.6 Pro is out of stock now, it will available at the end of Feb.
Thank you so much for your patience.

I want to answer