Ya***
Goods Aug 01,2019 AM 03:42
Hello! I was wondering how well the product is compatible with MediBang Pro. It’s my main software and I was wondering if it’s compatible at all.
Official mallAug 02,2019 AM 11:46
Dear Yarah Franco Gonzalez, thank you for your interest in our XP-Pen products. The Artist 15.6 Pro is compatible with MediBang Pro well. Hope it’s helpful to you.
If you have any other questions, please feel free to contact us.
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Da***
Delivery Jul 22,2019 AM 01:25
Hello! Can you ship to Philippines?
Official mallJul 22,2019 PM 14:05
Dear Darryl Valdez, yes, we can ship to the Philippines. You can buy Artist Display 15.6 Pro from this link: https://www.storexppen.com/buy/71.html Hope it’s helpful to you. If you have any other questions, please feel free to contact us.
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簡 ***
Payment Jul 19,2019 PM 20:12
請問...直接用VISA卡或者Mastercard消費就可以了嗎??? 還是要綁定PAYPAL呢???
Official mallJul 20,2019 PM 14:47
Dear 簡 嘉德, 感谢您对我们产品感兴趣。只要您的 VISA卡 或者 Mastercard 是被PayPal所支持的,您就可以购买我们的产品。希望对您有所帮助,如果您有任何其他问题,您也可以随时联系我们。祝您周末愉快 :)
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La***
Goods Jul 18,2019 PM 22:25
I was going to buy this on Amazon with a 20% discount. I was trying to pay for it when I noticed the 20% was not there, one minute it was there and the next it was gone. What happened. I have to have this shipped to the US first, then pay someone to forward it to me in Mexico. So for me that $80 savings makes it possible for me to use it. Thank you, hope you can help me, sincerely, Laura
Official mallJul 20,2019 PM 15:00
Dear Laura Brito, thank you for your interest in our Artist Display 15.6 Pro. Sorry, our Prime day event for Amazon is over now. So we can't offer you a 20% coupon now.
But mid-August is our brand anniversary, we will have activities then, so stay tuned. Hope it’s helpful to you. Have a nice weekend : )
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Ve***
Delivery Jul 17,2019 AM 00:29
Hello, do you ship to Romania? If you don't, are there any other ways to order your product?
Official mallJul 17,2019 AM 09:32
Dear Vega Dragos Adrian, thank you for your interest in our XP-Pen products. We can ship to Romania. You can buy Artist Display 15.6 Pro to Romania from this link: https://www.storexppen.co.uk/buy/artist156pro.html
Hope it’s helpful to you.
If you have any other questions, please feel free to contact us.
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Co***
Delivery Jul 16,2019 AM 00:06
Hi. Is it possible to get shipping to India?
Official mallJul 16,2019 PM 14:03
Dear Conrad DSouza, thank you for interested in our product, sorry we don't ship to India because of the customs reason and logistics reason. But we have a distributor in India, here is the link: http://xp-pen.co.in/ Hope it’s helpful to you. Thank you so much for your understanding.
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Co***
Delivery Jul 16,2019 AM 00:05
Hi. Is it possible to get shipping to India?
Official mallJul 16,2019 PM 12:26
Dear Conrad DSouza, thank you for interested in our product, sorry we don't ship to India because of the customs reason and logistics reason. But we have a distributor in India, here is the link: http://xp-pen.co.in/
Hope it’s helpful to you. Thank you so much for your understanding.
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Ka***
Delivery Jul 06,2019 PM 22:21
Hello! I'm very interested in buying this product. Do you ship to the Russia as well? If so, do I have to pay tax when the good arrives? Thank you in advance.
Official mallJul 11,2019 PM 15:05
Dear Kate Kostyunina, thanks for interested in our products. Sorry, we don't ship to Russia, you could buy XP-Pen product from our official store in Aliexpress.
Here is the link: https://xp-pen.ru.aliexpress.com/store/1910017
Hope it is helpful to you.
Thank you for your understanding.
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M ***
Goods Jul 05,2019 PM 19:57
Hi guys does xp pen pro support pen rotation sensitivity too?or just pen tilt?
Official mallJul 08,2019 PM 12:17
Dear M I, what function do you want to achieve? Could you pls elaborate on the features you would like to have in this product? Looking forward to your reply.
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Al***
Goods Jul 03,2019 AM 01:31
Hello, my boyfriend is going to visit USA next week, and I want him to buy a graphic display Artist15.6 PRO for me, where is the store there? I couldn't find your address. Thank you! Regards, Alejandra.
Official mallJul 03,2019 PM 14:58
Dear Alejandra Elizabeth, we don't have a physical store in the USA now. You can buy Artist15.6 PRO by this link: https://www.storexppen.com/buy/artist-15_6pro.html
Hope it’s helpful to you.
If you have any other questions, please feel free to contact us. Or you can contact us by mail: lirujing@xp-pen.com
Have a nice day : )
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Je***
Delivery Jun 30,2019 PM 17:21
hello, is this product available ship to Indonesia?
Official mallJul 01,2019 PM 17:45
Dear Jesica Pradtna, thank you for interested in our product, sorry we don't ship to Indonesia because of the customs reason and logistics reason. But we have a distributor in Indonesia, here is the link: http://xp-pen.id/
Thank you so much for your understanding.
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Fi***
Delivery Jun 29,2019 PM 21:32
Hello! Do you ship to R. Moldova?
Official mallJul 01,2019 PM 12:23
Dear Filip Leo, thank you for your interest in our XP-Pen products. We are not shipping to the R. Moldova due to shipping and customs policies. Thanks for your understanding~
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Da***
Goods Jun 25,2019 PM 21:15
where i can find the replaceable for 3 in 1 cable?
Official mallJun 26,2019 PM 15:36
Dear David Rivaldo, you can buy 3 in 1 Cable for Artist12, Artist13.3 and Artist15.6 (Cable) from this link: https://www.storexppen.com/buy/53.html Then the note on the order is for the artist 15.6 Pro. Hope it’s helpful to you~
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Da***
Goods Jun 25,2019 PM 19:11
does the pen display can be powered without power adapter? if yes, do i have to plug all the 3 in 1 cable to my laptop? or just HDMI and Black/red USB?
Official mallJun 26,2019 PM 15:39
Dear David Rivaldo, thanks for your message.
If the computer has an HDMI interface and a USB-A interface then you can connect the black USB and red USB and HDMI to the computer. And it need 10W of electricity. If you have any using problems, you can contact our tech support: service@xp-pen.com
Thank you : )
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To***
Goods May 26,2019 PM 13:38
Do I need another computer to use this? Or can I use it by itself?
Official mallMay 27,2019 PM 17:51
Dear Tori Valleza, Thanks for your advisory.
Sorry our tablet doesn't have any programs in it, so it must be connected with computer because they can't work alone without computer.
Thanks for your understanding.
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