Zi***

Delivery Jul 11,2019 AM 01:38

Hello ! i would like to know if you deliver to Morocco and if yes how much time the shipping could take ?

Official mallJul 11,2019 PM 15:28

Dear Zineb zaroua, thank you for interested in our product, sorry we don't ship to Morocco because of the customs reason and logistics reason.
Thank you so much for your understanding.

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Vi***

Delivery Jul 01,2019 PM 23:43

Hello, do you ship this product to Indonesia? Thanks before!

Official mallJul 02,2019 PM 12:20

Dear Vivian, thank you for interested in our product, sorry we don't ship to Indonesia because of the customs reason and logistics reason. But we have a distributor in Indonesia, here is the link: http://xp-pen.id/
Hope it’s helpful to you. Thank you so much for your understanding.

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Os***

Delivery Jul 01,2019 PM 17:34

Hello, do you ship this product to Mexico?

Official mallJul 01,2019 PM 17:55

Dear Oswaldo Chavez, yes we can ship Artist Display 12 to Mexico. Here is the link: https://www.amazon.com.mx/XP-PEN-Artist-12-Bolígrafo-Sensibilidad/dp/B07GNK18VJ
Hope it’s helpful to you. Have a nice week : )

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iz***

Goods Jun 25,2019 PM 14:10

Hi
Can you tell me if you sell an australian power adapter.

Official mallJun 26,2019 PM 12:07

Dear izak Tetevano, sorry that we do not currently sell Australian power adapters. Artist Display 12 can be used in Australia. Because it doesn't need an Australian power adapter. Hope it’s helpful to you. If you have any other questions, please feel free to contact us.

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iz***

Goods Jun 23,2019 AM 11:47

hi would it be possible to ship to Australia

Official mallJun 24,2019 AM 11:18

Dear izak Tetevano, thank you for your interest in our XP-Pen products. We can ship Artist Display 12 to Australia. You can buy it from this link: https://www.storexppen.com.au/buy/65.html
Hope it’s helpful to you. Have a nice day : )

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An***

Goods Jun 13,2019 PM 17:41

Hey there! I was wondering wether I could buy the protective foil separately? Right now the foil on the tablet is perfect, but I am afraid that it will get scratches after some use.

Official mallJun 13,2019 PM 20:00

Dear Andrea Goetz, thank you for your support in our XP-Pen products. You can currently purchase Artist 12's screen protector at the mall, which you can purchase at the following link: https://www.storexppen.com/buy/80.html
Hope it's helpful to you.

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Ab***

Customer service Jun 11,2019 PM 18:35

Can this tablet work with Medibang Paint Pro and Flash Mx2004?

Official mallJun 13,2019 PM 16:20

Dear Abel Lara, the Artist Display 12 can work with Medibang Paint Pro and Flash Mx2004. Hope it’s helpful to you~

See more answers(1)

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Sh***

Delivery Jun 01,2019 PM 22:32

do you ship on Philippines

Official mallJun 03,2019 PM 17:02

Hi Shanco Padua, yes, we can ship Artist Display 12 to Philippines. Hope it’s helpful to you ~

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Ju***

Payment May 12,2019 PM 16:15

How will I know that my payment has gone thu

Official mallMay 16,2019 AM 10:16

Dear Justin Williams, when your payment is successful, PayPal will send you an email with a successful payment. It will contain your transaction ID and your receipt number. If you have any questions about your order, feel free to contact us : )

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An***

Delivery Apr 23,2019 PM 17:51

Can you deliver it to Vietnam?

Official mallApr 25,2019 PM 12:19

Dear An Thanh, thank you for interested in our product, sorry we don't ship to Vietnam because of the customs reason and logistics reason. Thank you so much for your understanding.

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Wa***

Goods Apr 09,2019 AM 11:01

Hola gente de XP - Pen
me presento, soy Walter Miranda (o BATY te dibuja en las redes sociales). les escribo a causa de que estoy en busca de auspiciantes, me dedico a hacer dibujo estilo caricaturas, hace un tiempo empecé a trabajar con una pagina llamada Maximus. en la cual participo de manera muy activa haciendo caricaturas, siempre me he manejado de forma muy amateur.
Me han recomendado probar con tabletas gráficas, también había empezado un canal de Youtube, pero quedo en stand by debido a la pobre calidad gráfica que puedo ofrecer, se que tengo un buen potencial para el dibujo, pero necesito crecer gráficamente. lamentablemente solo llegue a mejorar mi computadora de escritorio, y debido a la suba repentina del dolar me es imposible adquirir estos productos hoy por hoy. quería saber si ustedes estarían dispuesto a abastecerme de una Tableta a cambio de publicidad.
Les dejo un link de referencia sobre la pagina antes mencionada!!

https://www.facebook.com/media/set/?set=oa.668384963616886&type=3

para mas referencias, mi antigua pagina de Flickr:

https://www.flickr.com/photos/yotedibujo/

IN INGLISH:
(
Hello people from XP - Pen
I introduce myself, I'm Walter Miranda (or BATY draws you on social networks). I write to you because I am looking for sponsors, I am dedicated to drawing caricatures, a while ago I started working with a page called Maximus. in which I participate in a very active way making cartoons, I have always handled myself in a very amateur way.
I have been recommended to try with graphic tablets, I had also started a Youtube channel, but I am on standby due to the poor graphic quality that I can offer, I know I have good potential for drawing, but I need to grow graphically. unfortunately I only get to improve my desktop computer, and due to the sudden rise of the dollar it is impossible for me to purchase these products today. I wanted to know if you would be willing to stock a tablet in exchange for advertising.
I leave a reference link on the page mentioned above!

https://www.facebook.com/media/set/?set=oa.668384963616886&type=3

for more references, my old Flickr page:

https://www.flickr.com/photos/yotedibujo/ )

Official mallApr 09,2019 PM 19:54

Hi Walter Miranda, thank you so much for your support. Our colleagues will contact you as soon as possible : )

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Ah***

Payment Apr 05,2019 AM 02:24

Hi I made a payment through paypal (guest) and just wondering how long will it take for xp-pen to email me with regards to my order or an update perhaps

Official mallApr 08,2019 AM 09:59

Hi Ahdryll Asis, We have already handed over your order processing to the logistics company for delivery. Don't worry, because it is international logistics, the logistics order number may take several days to update. Once updated, we will send you an email to notify you as soon as possible.

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Ma***

Delivery Mar 31,2019 PM 19:55

Do you deliver to Malaysia and how long would it took to deliver...

Official mallApr 03,2019 AM 11:14

Hi Marvin Nohes, thanks for interested in our products. We can ship to Malaysia, and the Artist 12 takes 5-15 days to deliver.

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S ***

Goods Mar 22,2019 AM 02:19

Can someone please let me know on how to purchase an extra charger for Artist Display 12? Thank you.

Official mallMar 27,2019 PM 15:57

Hello if you want to buy 3 in 1 connecting cable, you can buy through this link: https://www.storexppen.com/buy/53.html.
But sorry we don't sell the charger separately now.
Thank you so much for your understanding.

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