Pi***

Goods  Sep 20,2020 PM 15:43

My All-In-One desktop only has one HDMI port which already connected to one monitor. And my desktop only has USB-A ports. Will this products work with USB-A to HDMI adapter? Thank you.

Official mallSep 21,2020 PM 16:04

Thanks for writing to us.
Yes, if your desktop doesn't have an extra HDMI port then you can purchase an HDMI to USB-A adapter for connection.
If you have any other questions, please feel free to contact us.

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Is***

Goods  Sep 08,2020 PM 13:16

Do you need windows 10 pro? To use this tablet?

Official mallSep 08,2020 PM 14:04

Thanks for your inquiry.
Our Artist Display 12 needs to be connected to a computer to work. It supports Windows 10/8/7(32/64bit), Mac OS X 10.10 and higher.
If you have any other questions, please feel free to contact us.

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An***

Customer service  Jul 22,2020 AM 02:52

Being left-handed, can I flip the tablet so the buttons are on the other side, or do I have to continuously accidentally press buttons when I don't actually want to? Thanks

Official mallJul 22,2020 PM 15:03

Thanks for your inquiry.
Yes, our Artist Display 12 supports 0, 90, 180 or 270 degrees rotation.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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jo***

Goods  May 26,2020 AM 05:48

05.25.2020- NO ADOBE AI pressure registration-----using the latest MAC OS 10.15.4 with a XPPEN 12 ........ only problem is no pressure registration on ADOBE ILLUSTRATOR (LATEST VERSION) .PHOTOSHOP registers pressure just fine. However illustrator wont even let me select the option of pressure......just upgraded from a macpro 2012 that was reading pressure just fine

.
IS ANYONE ELSE HAVING THIS PROBLEM??

Official mallMay 26,2020 AM 09:59

Thanks for your inquiry.
For the issue of your item, could you please contact our tech support: service@xp-pen.com to express the problem of your product? They are willing to provide professional help. We provide 18 months warranty for our products, which starts from the date of purchase and we are able to arrange a replacement unit if the problem of your item can't be fixed online.
Your understanding and cooperation are much appreciated.

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Ja***

Goods  May 06,2020 AM 02:14

Does the tablet need a computer to work its programs or is it optional, like it has its own program for animating and drawing.

Official mallMay 06,2020 AM 11:26

Thanks for your inquiry.
Sorry, but our tablet doesn't come with any program. It needs to be connected to a computer for work.
If you have any other questions, please feel free to contact us.

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As***

Goods  May 03,2020 AM 09:04

Does the Artist 12 work with Blender?

Official mallMay 04,2020 PM 14:09

Yes, the Artist Display 12 can work with Blender.

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Da***

Goods  Apr 12,2020 PM 23:48

Hola solo quisiera saber si la tablet ya trae incluido un programa para dibujar o lo tengo que descargar por laptop

Official mallApr 13,2020 PM 17:58

Gracias por escribirnos.
Nuestra tableta no viene con ningún software y debe descargarla de su computadora portátil.
Espero que esto aclare el problema.

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Al***

Goods  Mar 04,2020 AM 02:29

Does it work on the Windows 10 Pro?

Official mallMar 04,2020 AM 09:55

Thanks for your inquiry.
The Artist 12 can work with Windows 10 pro.
Hope this helpful to you.
If you have any other questions, please feel free to contact us.

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An***

Customer service  Feb 17,2020 AM 03:00

Is this tablet (or any of your products for that matter) compatible with a chromebook laptop?

Official mallFeb 17,2020 PM 17:26

Thanks for your inquiry.
Sorry, but our products can't compitable with Chrome OS system at the moment.
Hope this clarifies the issue.
If you need further assistance, you are welcomed to contact us again, and we will do our best to help you.

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Sa***

Goods  Feb 12,2020 AM 06:36

Does this tablet work with IbisPaint?

Official mallFeb 12,2020 PM 16:55

Thanks for your inquiry.
Sorry, but the Artist Display 12 can't work with IbisPaint.
Hope this clarifies the issue.
If you need further assistance, you are welcomed to contact us again, and we will do our best to help you.

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Em***

Goods  Feb 07,2020 PM 12:44

Hello! Does this tablet support wireless drawing, like through an adapter I could buy? I've had the tablet for a while and I'd love if it were possible :)

Official mallFeb 07,2020 PM 20:31

Thanks for your inquiry.
Sorry, but our Artist Display 12 needs be connected to PC through cable for work.
Hope this clarifies the issue.
If you have any other questions, you are always welcome to ask us. We are always happy to offer you our assistance.

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Ro***

Customer service  Feb 05,2020 AM 07:16

Does this work with MediBang?

Official mallFeb 05,2020 PM 12:37

Thanks for your inquiry.
Yes, our drawing display can work with MediBang.
Hope this helps.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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Li***

Goods  Jan 30,2020 AM 06:06

Does the package have the same amount of different items as the YouTube videos tell us? If not, did the youtubers order the stand with it?

Official mallJan 30,2020 PM 12:37

Thanks for your inquiry.

Below is the Artist 12 package included:
1 x P06 Passive Pen
1 x Pen Holder
8 x Replacement Pen Nibs
1x USB Cable
1x US/UK/EU Regulation Adapter
1x USB Extension Cable
1 x Cleaning cloth
1 x Black Drawing Glove
1 x Quick Guide

Hope this helps.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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ra***

Goods  Jan 02,2020 AM 05:05

Does the tablet work with macbook and mac computers

Official mallJan 02,2020 PM 15:30

Thanks for your inquiry.
The Artist 12 supports Windows® 10/8/7(32/64bit), Mac OS X® 10.10 and higher. Compatible with popular digital art software such as Adobe® Photoshop®, Illustrator®, SAI®, CDR®, GIMP®, Krita®, Medibang® Fire Alpaca®, Blender® 3D and more.
Hope this helpful to you.

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Wa***

Goods  Dec 28,2019 PM 18:14

Hi,
before buying i would like to know if it already comes with a stand or if I would have to select extra stand, thanks

Official mallDec 28,2019 PM 18:28

Thanks for your inquiry.
The Artist 12 doesn't come with a stand.
Hope this clarfies the issue.
If you have any other questions, you are always welcomed to contact us.

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