Ch***

Goods  May 12,2020 AM 03:55

Why can't I buy this product from your site for Canada?

Official mallMay 12,2020 AM 09:36

Thanks for your inquiry.
Sorry, our cooperative logistics company has stopped providing shipping service to Canada at this period. We are looking for a new partner to ship to Canada.
You can leave your email here and once we can ship to Canada again we will send you a notification email.

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Al***

Goods  May 12,2020 AM 01:42

Will there be any Discounts soon?

Official mallMay 12,2020 AM 09:35

Thanks for your inquiry.
Our next sales will be in June.
If you have any other questions, please feel free to contact us.

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Na***

Payment  Apr 21,2020 AM 06:57

Are they currently any plans for a sale on this tablet soon? I know you guys just had one but I really want one.

Official mallApr 21,2020 AM 09:36

Thanks for writing to us.
Our next sales will be in mid-May.
Hope this helpful to you.
If you require further assistance, please feel free to contact us.

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Ca***

Customer service  Mar 25,2020 AM 06:29

Would 22E Pro good for 3D modeling software like Maya, SketchUp and AutoCad? If not which display would work best?

Official mallMar 25,2020 AM 10:20

Thanks for your inquiry.
Yes, our Artist Display 22E Pro supports with popular digital art software such as Adobe, Photoshop, Illustrator, SAI, CDR, GIMP, Krita, Medibang, Fire Alpaca, Blender,Maya and more. It works well with 3D modeling software.
Hope this helpful to you.
If you have any other questions, please feel free to contact us.

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Th***

Goods  Mar 08,2020 AM 05:14

I need to get a new piece of protective film. Looks like they dont have the film for this sized screen on the website.?

Official mallMar 09,2020 AM 11:37

Thanks for writing to us.
Sorry that we don't sell the screen protector for Artist 22e Pro at the moment, or you can buy a suitable screen protector on Amazon.
Thank you for your understanding.
If you have any other questions, please feel free to contact us.

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Am***

Payment  Mar 08,2020 AM 00:28

Are they currently any plans for a sale on this tablet soon?

Official mallMar 09,2020 AM 11:30

Thanks for your inquiry.
Our next deal is coming soon.
You can look forward to the sales at this week.
If you have any other questions, please feel free to contact us.

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Ta***

Goods  Feb 09,2020 PM 22:28

Would this be compatible with a Window 8.1 Pro?

Official mallFeb 10,2020 PM 14:19

Thanks for your inquiry.
Yes, the Artist Display 22E Pro is compatible with Window 8.1 Pro.
If you have any other questions, please feel free to contact us.

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Mi***

Payment  Feb 08,2020 AM 01:59

This may be a stupid question but is this $400 canadian? Would there be a sale for the artist pro 22e coming anytime soon?

Official mallFeb 08,2020 PM 21:40

Thanks for your inquiry.
The Artist 22E Pro is priced at $399.99 USD.
Our next sales will be during the Valentine's Day event.
Hope this helps.
If you have any other question, please feel free to contact us.

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El***

Payment  Feb 03,2020 PM 23:17

Hello XP, was wondering if this tablet will go on sale at some point?

Official mallFeb 05,2020 PM 19:18

Thanks for your inquiry.
Our next sales will be during the Valentine's Day event.
Hope this helps.
If you have any other question, please feel free to contact us.

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Ko***

Customer service  Jan 30,2020 AM 06:44

I recently bought one of your display tablets and under delivery address, for some reason it has my name in front of my address. Will this affect my delivery in any way? who do i contact to get it fixed if so?

Official mallJan 30,2020 PM 12:39

Thanks for your inquiry.
Please rest assured, it will not affect the delivery.
We sincerely hope that your package is delivered soon.
If you have any other questions, please feel free to contact us. We are always happy to help our dear customers.

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La***

Goods  Jan 28,2020 PM 23:38

Do you ship to Hong Kong, I have visited the Hong Kong website of xp pen and I don't see this model on their website.

Official mallJan 30,2020 PM 12:27

Thanks for your inquiry.
Yes, we can ship to Hongkong and you can purchase our products at the link: https://www.storexppen.com/
Hope this helpful to you.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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Ju***

Customer service  Jan 17,2020 AM 01:39

I am very interested in purchasing this tablet, but the program I use is Artrage 4.5 - will this tablet be compatible with this program at it's fullest capacity? Thank you!

Official mallJan 17,2020 AM 10:58

Thanks for your inquiry.
The Artist 22E Pro is compatible with Artrage for its maximum functionality.
Hope this helps.
If you need further assistance, please feel free to contact us. We are always happy to help you.

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Le***

Delivery  Jan 16,2020 PM 19:58

Does the "Artist 22E Pro" ship to Croatia ?

Official mallJan 17,2020 AM 10:44

Thanks for your inquiry.
Yes, we can ship to Croatia, and you can purchase Artist 22E Pro at the link: https://www.storexppen.co.uk/buy/artist-22e-pro.html
Hope this helps.
If you need further assistance, please feel free to contact us. We are always happy to help you.

Le***Jan 17,2020 PM 17:17

Thank you !

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Pa***

Goods  Jan 14,2020 AM 08:51

I have not bought this product yet but was wondering if it came with an HDMI to MiniDisplay port adaptor for mac users. I saw in a couple of reviews that people got some but others didn't and it isn't listed in the package contents list (from what I saw) so I was curious.

Official mallJan 14,2020 PM 17:33

Thanks for your inquiry.
Please kindly note that the accessories in the package doesn't come with an HDMI to Mac MiniDisplay port adaptor.
Hope this clarifies the issue.
If you have further questions, please feel free to contact us. We are always happy to you.

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Ha***

Customer service  Jan 13,2020 AM 03:59

Hi I have an artist 22e pro that I got back in the christmas of 2018 and for the first time today I'm experiencing problems with the stylus.
The pen is fully charged but I don't know what's wrong, I saw on the website that it needed an update so I did but nothing changed.
Please reply back as soon as you can.
-Hanah D.

Official mallJan 13,2020 PM 14:17

Thanks for writing to us.
We're sorry to hear that you are having some trouble with your item.
Could you please contact our tech support: service@xp-pen.com to express the problem of your product? They are willing to provide professional help.
Thanks for your cooperation and understanding.

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