Da***
Goods Jul 10,2019 PM 22:43
Hello, I dani from Indonesia. If I want to buy your product, how do you do it? And are there additional costs or others. Thx
Official mallJul 11,2019 PM 15:12
Dear Dani Kussuma, thank you for interested in our product, sorry we don't ship to Indonesia because of the customs reason and logistics reason. But we have a distributor in Indonesia, here is the link: http://xp-pen.id/
Hope it’s helpful to you.
If you have any other questions, please feel free to contact us.
Thank you so much for your understanding.
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Le***
Goods Apr 23,2019 AM 07:21
How much does it weight?
Official mallApr 23,2019 AM 10:17
Hi Lei He Jun, the Artist Display 22 Pro weighs 16.84 pounds. Hope it’s helpful to you~
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An***
Goods Mar 15,2019 AM 02:50
What refresh rate (Hz) does the screen have on the Artist 22 Pro?
Official mallMar 15,2019 PM 16:17
Hello, the refresh rate (Hz) of Artist 22 Pro is 60 HZ.Thank you.
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Ca***
Goods Feb 26,2019 PM 14:05
For the 22 pro. How many millimeters parallax does this have? With or without calibration.
Official mallFeb 27,2019 PM 17:58
Hello, 1-2 millimeters parallax. The parallax depends on the screen glass refract, not because of calibration.
Thank you for your understanding.
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Ca***
Goods Feb 26,2019 AM 01:31
Will there be any discounts for the Artist 22 pro in the near future?
Official mallFeb 26,2019 PM 12:27
Hello, we have 10% discount for Valentine's sales now. Please click the first banner to learn more.
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Ca***
Goods Feb 25,2019 PM 13:11
What the difference between 22 pro and 22E pro
Official mallFeb 25,2019 PM 16:34
Hello, Artist 22EPro has 16 express keys but 22Pro doesn't have express keys.
And the product comes with accessories are also different.
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ka***
Payment Feb 21,2019 AM 03:35
Do you offer payment plans to pay as you go like Wacom is offering?? I am in the market for a new pen display tablet and your prices are more reasonable than Wacom... I just worry about payment options. ???
Official mallFeb 21,2019 AM 10:24
Hello, we only support full payment now.
Thank you for your understanding.
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Mi***
Customer service Dec 26,2018 PM 17:34
Hi, my name is Miha (from Slovenia), I am SAGA GIS (open source) software user and Im interested if there is any info available if Artist Display 22 Pro performs well running this program;
Thanks for anykind information
Official mallDec 28,2018 PM 18:59
Hi, if the mouse can work in this program then our tablet also can work with it. But we can't confirm whether it has pen pressure or not.
Thank you.
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Gu***
Delivery Nov 06,2018 AM 01:45
Why the delivery price have increased from 20$ to 100$?
Official mallNov 06,2018 AM 10:26
Hi, because there has some bugs in calculating shipping fee in our site before, if shipping Artist 22Pro, the shipping fee is high because of the large size and expensive item.
Thank you so much for your understanding.
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Gu***
Goods Oct 16,2018 PM 16:25
Hi! When it will be in stock?
Official mallOct 17,2018 PM 17:03
Hello, Artist 22Pro will be in stock at the end of Oct.
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Pe***
Delivery Sep 23,2018 PM 17:35
Hi, is this available to deliver in Portugal? just asking
Official mallSep 25,2018 PM 17:42
Hello, yes, we can ship to Portugal.
I want to answer
Ro***
Goods Sep 17,2018 AM 09:39
Hi is this available to deliver in philipines? just asking
Official mallSep 17,2018 PM 16:19
Hello, yes we can ship to Philippines. :D
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Ra***
Goods Sep 13,2018 PM 20:13
Hi, when will the Artist Display 22 Pro be restocked? I am looking forward to purchase this product asap!
Official mallSep 14,2018 PM 14:38
Hello, thanks for your support.
Artist 22Pro will be available in the end of Sep.
Thanks for your attention.
Have a nice day. lol
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To***
Delivery Aug 15,2018 PM 22:25
Hello. I am interested in the XP PEN Artist 22 Pro. I was looking for shipping rates to Israel but I find that there is no shipping possibility for Israel, despite being able to ship to neighboring countries.
Is there a reasoning? I have ordered the Deco 03 from XP-Pen in the past, so this is quite puzzling to me. Why can't the product be shipped to Israel?
Official mallAug 16,2018 PM 19:36
Hello, thank you so much for your asking.
Because we used to ship to Israel need to pay the customs fee and high shipping fee, so we don't ship to Israel now.
Thank you so much for your understanding.
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Tr***
Goods Jul 05,2018 PM 13:58
Hi, is there UK plug adaptor for this?
Official mallJul 05,2018 PM 17:06
Hello, Tricia
Artist 22 Pro only have US plug and EU plug two options.
Thank you so much for your understanding.
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