XF***

Goods Nov 22,2021 PM 22:10

What is the "free drawing software redemption"? I just received my tablet, but there wasn't anything about software redemption.

Official mallNov 23,2021 AM 10:14

Hello! Please claim the software from this link: https://www.xp-pen.com/verify/index Thank you!

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XF***

Goods Sep 14,2021 AM 03:17

Does This monitor come with its own program? If not what programs are compatible with the Artist 22 Pro? I am new to the graphic design community and would love to get some more info on this! thank you

Official mallSep 17,2021 PM 18:31

Thanks for your inquiry.
The Artist 22 Pro doesn't come with any software. If you purchase our Deco Pro, Deco Series, Artist Series, and Innovator Series products are eligible for free software. Please refer to the link https://www.storexppen.com/topic/19.html for more details. It compatible with popular digital art software such as Adobe, Photoshop, Illustrator, SAI, CDR, GIMP, Krita, Medibang, Fire Alpaca, Blender, 3D and more.
If you have any other questions, please feel free to contact us.

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3D***

Goods Aug 30,2021 AM 05:33

I currently own the artist 22 pro, and was wondering. Which screen protector I can order that is compatible with this display?

Official mallAug 30,2021 PM 17:12

Thanks for your inquiry.
Sorry that we don't sell the screen protector for Artist 22 Pro at the moment, or you can buy a suitable screen protector on Amazon.
Thank you for your understanding.
If you have any other questions, please feel free to contact us.

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XF***

Goods Aug 05,2021 AM 05:28

Do you offer discount for students

Official mallAug 05,2021 PM 15:28

Thanks for your inquiry.
You can get a student discount code at https://www.storexppen.com/topic/33.html
If you have any other questions, please feel free to contact us.

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Ab***

Goods Mar 07,2021 AM 05:06

Hey, I'm interested in buying this tablet, but I want to know if this tablet will work with an Acer Chromebook? If not, what other tablets would you recommend?

Official mallMar 08,2021 PM 16:55

Thanks for your inquiry.
Yes, our Artist Display 22 Pro can work with Chromebook on Chrome OS (88.0.4324.109 and above)
If you have any other questions, please feel free to contact us.

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Se***

Goods Nov 28,2020 AM 05:58

What's the difference between the Artist 22E Pro and the Artist 22 Pro displays?

Official mallNov 28,2020 PM 17:19

Thanks for your inquiry.
The most differences between Artist 22pro and 22E Pro are as below.
The Artist 22pro has 77% Adobe® RGB, 517x321x30mm dimension and it doesn't have shortcut keys.
The Artist 22E Pro has 82% Adobe® RGB, 567 x 326 x 30 mm dimension, and it has 16 customizable shortcut keys.
If you have any other question, please feel free to contact us.

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sa***

Goods Aug 16,2020 AM 05:22

can you use photo-editing software on it like photoshop, etc??

Official mallAug 17,2020 PM 19:20

Thanks for your inquiry.
Yes, our tablet supports Windows 10/8/7(32/64bit), Mac OS X 10.10 and higher. Compatible with popular digital art software such as Adobe, Photoshop, Illustrator, SAI, CDR, GIMP, Krita, Medibang, Fire Alpaca, Blender, 3D and more.
If you have any other questions, please feel free to contact us.

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Mi***

Goods Jul 12,2020 AM 00:20

I don't have a type-C connection on my computer. Does the Artist display 22 Pro come with an adapter or does it have a USB type A connection?

Official mallJul 13,2020 PM 14:11

Thanks for your inquiry.
The Artist 22pro comes with HDMI and USB cable, if your computer doesn't have extra HDMI port, you need to purchase an HDMI to USB adapter additionally.
If you have any other question, please feel free to contact us.

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Mi***

Customer service Jul 11,2020 PM 13:05

When you have the tablet what are the things to do to break it so I won’t break it and I can take care of it I’m gonna order it.

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Mi***

Customer service May 15,2020 AM 05:09

Still trying to register my device serial number, menu won't accept it

Official mallMay 15,2020 AM 09:43

Thanks for writing to us.
First, open the link of the redemption software: https://www.xp-pen.com/verify/index, and log in to the account of the official website
Second, enter your product serial number to redeem it.
Hope this helps.
If you have any other questions, please feel free to contact us.

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Jo***

Goods May 14,2020 AM 06:14

My question is if the screen is bonded. I currently use the artist pro 12 and love it save for the size. Im looking for a larger screen and was curious on how bad the parallaxing was.

Official mallMay 14,2020 AM 09:49

Thanks for your inquiry.
The Artist 22Pro doesn't adopt fully-laminated technology. It features 1080p resolution with 77%-82% Color Gamut and an extra-wide 178° viewing angle.
Hope this helps.
If you have any question, please feel free to let us know. We are always happy to assist you.

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Ge***

Goods Apr 28,2020 PM 22:35

Is there STAND (for tablet) in a package?

Official mallApr 29,2020 PM 15:07

Thanks for your inquiry.
Please note that the Artist Display 22 Pro comes with a bulit-in adjustable stand.
If you have any other questions, please feel free to contact us.

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Al***

Goods Apr 27,2020 PM 23:34

I have a question sum oblige us to have a computer to use the graphic tablet

Official mallApr 29,2020 PM 15:04

Thanks for your inquiry.
Our XP-Pen G640S, XP-Pen Deco 01 V2, XP-Pen Deco Pro S & M can be connected to the Andriod phones. Except some of Samsung phones at the list:
https://www.xp-pen.com/faq-440-226.html
The other products must be connected to the PC to work. Hope this answers your question.
If you have any other questions, please feel free to contact us.

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Ma***

Goods Apr 18,2020 AM 02:41

does this monitor support display port?

Official mallApr 18,2020 AM 09:55

Thanks for your inquiry.
Yes, our Artist 22 Pro has a built-in VGA port and HDMI port.
Hope this helps.

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