XF***

Goods  Apr 22,2025 AM 06:52

This is listed as being for the "Artist 16 Pro" ( https://www.xp-pen.com/product/artist-16-pro.html ). There is also a tablet called "Artist Pro 16" ( https://www.xp-pen.com/product/artist-pro-16.html ) which seems to be different from "Artist 16 Pro". Is it safe to assume that this pen is for the first one, and NOT for the second one?

Official mallApr 22,2025 AM 09:18

Hello

Yes, the P02S Battery Stylus is compatible with the Artist 16 Pro (discontinued), but not with the Artist Pro 16.

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XF***

Goods  Feb 04,2025 AM 02:46

I have to order a new pen. Does a charging cord come with it? I still have the old one, but it would be nice to have a back-up.

Official mallFeb 05,2025 PM 16:35

Hello

Yes, the P02S Battery Stylus includes a charging cable.

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La***

Goods  Jan 22,2023 AM 01:14

Does this come with the charger too? I have two stylus' and don't mind getting a third but I don't know where my charger is.

La***Jan 22,2023 PM 13:33

Nevermind. I scrolled down and read someone else's question and answer.

Official mallJan 29,2023 AM 09:18

Hello，
Charging Cable only for the P02 Battery Stylus/ P02S Battery Stylus: https://www.storexppen.com/buy/105.html

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XF***

Goods  Oct 24,2022 AM 06:35

We have two of these pens and both stopped charging. (a few months apart) Is there anything we can do to fix them?

Official mallOct 24,2022 PM 18:35

​Dear Customer,

Could you please contact our tech support at service@xp-pen.com with a description or a video of the issue? They are willing to provide professional help.
You can also click the button "Tech Support Chat" in the lower right corner of https://www.xp-pen.com/ to chat with tech customer service in real time (Operation hours: 9:30 AM to 12:30 PM and 2:00 PM to 6:30 PM ( UTC+8 , Mon. to Fri.), Except holidays).

Thanks for your cooperation and understanding.

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XF***

Goods  Apr 24,2022 AM 08:23

Does the pen holder come with extra nibs?

Official mallApr 25,2022 PM 14:21

Yes, the pen holder come with extra nibs.

XF***Jan 04,2023 PM 14:27

Yes. There is a section of the case that has a sticker around it indicating extra nibs. The hole in the center is meant to remove to installed one.

XF***Feb 04,2023 AM 11:12

It does. The holder has two sides to the canister. The bottom, smaller side has extra nibs.

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XF***

Goods  Nov 21,2021 PM 22:34

so i have a artist 16 pro and i got the po2s pen to use with it the problem is when i try and use it. its interacting with the screen without the pen touching it. when i try and draw with it its almost clicking in and out and is imposable to draw with or to even click onto an app. what do i do?

Official mallNov 22,2021 AM 09:56

Hello! Sorry for the inconvenience. Please send us a video of the issue to the email address service@xp-pen.com and elaborate on the issue so our technical team can help solve the issue. Thank you!

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Re***

Goods  Sep 25,2020 AM 02:20

Will this pen work with the older Xp pen artist series 16 ?

Official mallSep 25,2020 PM 17:09

Thanks for your inquiry.
The P02S stylus is for Artist 16pro.
You can purchase the P55C stylus for your Artist 16 at https://www.storexppen.com/buy/p55c.html
If you need further assistance, you are welcomed to contact us again

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Gr***

Goods  May 03,2020 AM 04:52

Will P02S Battery Stylus compatible work for Artist 22e pen display?

Official mallMay 04,2020 PM 14:07

Thanks for your inquiry.
The P02S Battery Stylus doesn't compatible with Artist 22e drawing tablet.
You can purchase P55C Battery Stylus which work with Artist 22e and here is the link: https://www.storexppen.com/buy/p55c.html
If you have any other question, please feel free to contact us. .

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sc***

Goods  Apr 28,2020 PM 23:33

I purchased a XP-Pen Artist22 22-Inch Pen display graphic monitor ips with adjustable stand in 8/2/2016 and I need a replacement pen for it. I'm not sure which model I need to get.

Official mallApr 29,2020 PM 15:12

Thanks for writing to us.
You can purchase the P55C Battery Stylus for Artist 22 at the link: https://www.storexppen.com/buy/p55c.html
Hope this helpful to you.
If you have any other questions, please feel free to contact us.

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Da***

Goods  Apr 26,2020 AM 09:20

I just received my Artist 22 Pro graphic display and one of the stylus will not charge

Official mallApr 27,2020 PM 14:12

Thanks for writing to us.
We're sorry to hear that you are having some trouble with your item.
Could you please contact our tech support: service@xp-pen.com to express the problem of your product? They are willing to provide professional help.
If your product issue can't be solved online, we can provide a replacement unit.
Thanks for your cooperation and understanding.

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Ka***

Goods  Oct 29,2019 PM 13:08

My pen changes the way it writes after every charge and switches back and forth between fluid pressure sensing and then just straight chunky lines no matter the pressure applied, is there a way to have that fixed by my own means or am i just going to have to keep waiting for it to loose charge until i can charge it again and it hopefully switches back, if it helps i recently bought the 22e pro tablet that came with 2 pens.

Ka***Oct 29,2019 PM 13:40

I also have a lenovo lap top , and use clip studio or clip art I'm not sure whats going on but its super frustrating to deal with.

Official mallOct 29,2019 PM 15:30

Dear Katrina Powell,

We are deeply sorry for any inconvenience that might have caused you.

Don't worry, we will help you to handle this.

If in this case, it is better if you can send the video of your issue to us, you can send the video to our tech support: service@xp-pen.com.

Hope the problem can be solved early.

If you have any other questions, please feel free to contact us.

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Le***

Delivery  Oct 08,2019 PM 15:11

How long does it take to be shipped to the US? ( I live in Jacksonville, Florida).

Official mallOct 10,2019 PM 19:19

Dear Leon watson,

Thank you for your interest in our XP-Pen products.

It takes 3-7 days to ship P02S Battery Stylus to US.

Hope it’s helpful to you.

If you have any other questions, please feel free to contact us.

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Pa***

Delivery  Mar 31,2019 AM 03:53

Does this item come with the charging cable?!? My charging cables always get messed up. I can't find this pen or cable on another website. I realllllly just need a charging cable. What comes w the pen?

Official mallApr 03,2019 AM 11:57

Dear Patty F, you can buy the charging cable by this link: https://www.amazon.com/dp/B07CYJTSTN . Tkank you.

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St***

Goods  Jan 21,2019 AM 00:55

Do you sell the pen holder without the stylus? I would like to buy the holder by itself to put the 2nd Stylus in that came with my Artist22E Pro. Thanks in advance.

Official mallJan 21,2019 AM 10:46

Hi, thanks for your asking.
Sorry we don't sell the pen holder separately.
Thanks for your understanding.

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Vi***

Delivery  Oct 28,2018 AM 00:33

You don't sell or delivety in Spain????
I'm from spain and i have the 22e pro monitor.... I choose France country only because spain don't appear!!!! i'm interrested to buy P02S stylus...

Official mallOct 29,2018 PM 17:59

Hello, sorry we don't ship to Spain now, but we will release the P02S stylus in Amazon.es in the near future.
Thank you for your patience.

Vi***Nov 19,2018 PM 22:26

what a pity....

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