Lo***

Goods  Aug 05,2019 PM 21:33

Hi! Does this support Microsoft OneNote?

Official mallAug 08,2019 AM 11:27

Dear Low Min Yee, thank you for your interest in our XP-Pen products. The Star G640 Sketch can support Microsoft OneNote. Hope it’s helpful to you.
If you have any other questions, please feel free to contact us.

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Ja***

Delivery  Jul 15,2019 AM 00:32

Hello, does it ship to Hungary? Is there another way to get this?

Official mallJul 15,2019 AM 11:20

Dear Jakab Gips, thanks for your interested in our XP-PEN products. You can buy Star G640 Sketch to Hungary from this link：https://www.storexppen.co.uk/buy/54.html Hope it’s helpful to you. If you have any other questions, please feel free to contact us.

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Ja***

Goods  Jul 15,2019 AM 00:31

Hello, does it ship to Hungary? Is there another way to get this?

Official mallJul 15,2019 AM 11:18

Dear Jakab Gips, thanks for your interested in our XP-PEN products. You can buy Star G640 Sketch to Hungary from this link：https://www.storexppen.co.uk/buy/54.html
Hope it’s helpful to you.
If you have any other questions, please feel free to contact us.

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Ur***

Goods  Jul 02,2019 AM 08:08

Can the G640 Sketch be connected to a phone?

Official mallJul 02,2019 PM 12:22

Dear Urenna Evuleocha, sorry that the Star G640 Sketch doesn't support phone. Or you can consider Star G640S. Here is the link: https://www.storexppen.com/buy/78.html
Hope it’s helpful to you.
If you have any other questions, please feel free to contact us.

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O ***

Payment  Jun 19,2019 PM 23:26

Does star g640 sketch have monthly payment

Official mallJun 20,2019 PM 14:44

Dear customer, thanks for your interested in XP-Pen product. Sorry that we don’t have a plan to install installments yet, we can only pay in full now. Hope it's helpful to you.

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Ch***

Goods  Apr 05,2019 AM 04:51

Hello, I cannot use the right click and the left click function with this. It works well every time I re-download the CD driver and set up everything, but after I restart my Mac, it doesn't work anymore and I have to reinstall the cd driver.

Official mallApr 08,2019 AM 10:35

Hello, thank you for your advisory. What is the version of your MAC computer, such as 10.13, 10.14? Is there any other brand of drivers for your computer? If there is, please use it after uninstalling. If it doesn't work, you can download the driver on our official website. Here is the link: https://www.xp-pen.com/download-55.html. If you have any other questions, please feel free to contact us. Have a nice day : )

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Md***

Goods  Mar 20,2019 PM 21:53

There is a problem, even when I lift the pen to 1cm from the tablet, it is still detected, there is a problem with the pressure that makes it unusable

Official mallMar 22,2019 PM 15:21

Hello, please replace another pen nibs try again.
If the issue still exists please contact our sales Crystal: lirujing@xp-pen.com, please provide your order number as well in the mail.
They will help you solve the problem. Thank you.

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Md***

Goods  Mar 20,2019 PM 21:53

dx

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HS***

Delivery  Mar 10,2019 PM 22:19

Hi ,I wonder how long does it take to ship to Taiwan.
Btw ,I found Taiwan have XP-Pen shop on internet but there is no G640.

Official mallMar 11,2019 PM 18:12

Hello, if shipping Star G640 to Taiwan, it takes about 3-10 days to arrive. Yes we have distributor in Taiwan, they sell some of our products.
Thank you.

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ge***

Goods  Feb 06,2019 PM 16:52

Does this tablet has the "fine detail mode"? thanks

Official mallFeb 14,2019 PM 16:00

Hello, yes it has "fine detail mode" in hotkeys.
Thank you.

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Ya***

Delivery  Jan 17,2019 AM 00:40

How long does it usually take to deliver to Singapore? 15-35 days is too vague.

Official mallJan 19,2019 AM 10:25

Hi, yes if shipping to Singapore it takes about 15-30 days to arrive.
We can't provide the specific date because we can't control the logistics.
Thank you for your understanding.

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To***

Delivery  Jan 10,2019 AM 05:24

Hello, does it ship to Argentina/South America in general? Is there another way to get this?

Official mallJan 10,2019 PM 16:14

Hi, thanks for your asking.
Sorry we don't ship to Argentina/South America because of the customs and shipping reason.
Thank you so much for your understanding.

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Ur***

Delivery  Jan 05,2019 PM 16:17

I had made my address to my house in NSW but it is delivering it to the same address in Australia In the ACT even though I never specified for it to be delivered to the Australian Capital Territory and the address doesn't even exist in the ACT

Official mallJan 05,2019 PM 18:29

Hi could you please provide your order number to the seller: Lmy@xp-pen.com.
Thank you.

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Ur***

Delivery  Dec 27,2018 AM 05:41

How long does it take to usually ship to Australia NSW?

Official mallDec 27,2018 PM 12:50

Hi, if shipping Star G640 to Australia, it usually takes about 10-30 days to arrive.
Thank you.

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Lu***

Customer service  Dec 03,2018 AM 08:31

Hello, Does the pen/stylus come with this product if purchased and delivered?

Official mallDec 03,2018 PM 18:53

Hi, yes if you buy tablets, it comes with pen/stylus.

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