Ry***

Goods  May 18,2020 AM 02:56

Hello! I was curious about graphic card requirements for this tablet (or all of your graphics tablets in general). I have a Intel(R) UHD Graphics 630
Will this be ok for using the tablet with?

Official mallMay 18,2020 PM 16:05

Thanks for your inquiry.
Yes, our tablets support Windows 10/8/7(32/64bit), Mac OS X 10.10 and higher.
Please note performance of the graphics card will only affect the effectiveness of the software used.
If you have any other questions, please feel free to contact us.

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Li***

Goods  May 15,2020 AM 05:44

Hello,
I wanted to ask if the 15.6 needs to be plugged into a computer in order to be used or if I can use it on its own?

Official mallMay 15,2020 AM 09:45

Thanks for your inquiry.
The Artist 15.6 needs to be connected to a PC for work. It's not a standalone product.
If you have any other questions, please feel free to contact us.

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Jo***

Delivery  May 12,2020 PM 23:18

Tengo una duda, estoy interesada en comprar alguna de sus pantallas pero no sé si hacen envíos a México, si es así ¿Cuánto costaría? Y ¿En cuánto tiempo me la entregarían?

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Al***

Goods  May 06,2020 PM 12:36

Can I use this product with Unreal Engine, Blender, 3DS Max, Maya, mudbox, and other software similar to that? I'm developing video games and I'd like to know if it can support these programs.

Official mallMay 06,2020 PM 16:08

Thanks for your inquiry.
Yes, our Artist Display 15.6 supports Blender, 3DS Max, Maya, Mudbox and more.
If you have any other questions, please feel free to contact us.

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Ch***

Goods  Apr 27,2020 PM 23:28

Can this product be used with Autodesk Products? Cad and Revit? Also can it be used with google sketchup?

Official mallApr 29,2020 PM 14:07

Thanks for your inquiry.
Our product doesn't support CAD programming software.
Hope this clarifies the issue.
If you have other questions, please feel free to contact us.

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Ma***

Customer service  Mar 12,2020 AM 05:27

Does this device support a pen tilt function

Official mallMar 12,2020 AM 11:53

Thanks for your inquiry.
Sorry, but the Artist Display 15.6 doesn't support tilt function. However, the Artist 15.6pro support tilt function.
Hope this helpful to you.

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Ni***

Goods  Feb 20,2020 AM 05:22

will this product work on a samsung crome book laptop?

Official mallFeb 20,2020 AM 11:06

Thanks for your inquiry.
Sorry, but the Artist Display 15.6 can't work with Chrome OS system.
Hope this calrifies the issue.
If you have other questions, please feel free to contact us. We are happy to offer our assistance.

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Vi***

Goods  Dec 23,2019 AM 04:16

Is this a stand alone tablet. In other words, is a computer a must.

Official mallDec 24,2019 PM 17:50

Thanks for your inquiry.
Our XP-Pen G640S, XP-Pen Deco 01 V2, XP-Pen Deco Pro S & M can be connected to the Andriod phones.Except some of Samsung phones at the list: https://www.xp-pen.com/faq-440-226.html
The other products must be connected to the PC to work. Hope this answers your question.
If you have any other questions, please feel free to contact us.

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Ma***

Goods  Dec 02,2019 PM 21:53

Hi! What is the difference between this product & the Artist Display 15.6 Pro?

Official mallDec 03,2019 AM 11:13

Thanks for your inquiry.
The main difference is Artist 15.6 has 6 rounded square buttons
Artist 15.6 Pro has 8 square buttons + red outer ring wheel and it is full-laminated, high color gamut, with tilt function.
Hope this helps.
If you have any other questions, please feel free to contact us.

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Me***

Delivery  Dec 01,2019 PM 15:41

Hello! I wanted to ask a couple of questions really quick hoping that I'll get some answers!
1) Is there something I have to do after the order status is Paid? There is a button saying waiting for delivery, do I click on that (which right now when I do nothing seems to be happening)

Official mallDec 03,2019 AM 10:45

Thanks for your inquiry.
You don't need to do anything after the payment finished. Just patiently wait for the delivery of your package.
Our shipping time to the US ranges from 3-9days.
If you have any other questions, please feel free to contact us. We are always happy to help our dear customers.

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Sh***

Goods  Nov 15,2019 AM 04:45

Do I need a separate drawing software to use this product?

Official mallNov 15,2019 PM 19:23

Dear Shaina Welch,

Thanks for your inquiry.

Since our tablet don't comes with software on it. You need to download separate drawing software to use our product.

Hope this answers your question.Please don’t hesitate to contact us again if you have any question.

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Dr***

Goods  Nov 14,2019 PM 13:39

Can this model be used with Adobe?

Official mallNov 14,2019 PM 15:29

Dear Dreakia D,

Thanks for your inqury.

All our displays and tablets can be used with Adobe.

Hope this answers your question.

If you have any other question, please feel free to contact us. We are always happy to help our dear customers.

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Ke***

Goods  Nov 13,2019 PM 12:47

So, I don't have anything negative to say, as I don't have it yet, but, I wanted to ask would it be okay if I made a unboxing/review video of this tablet? I am currently saving up for the product, but, I think it would be interesting to do one, and do it from the prospective of a artist just getting into digital. This will be my first ever graphic display tablet, and I decided to go this route over Wacom and Huion.

Official mallNov 13,2019 PM 17:11

Dear Keith York,

Thanks for interested in XP-Pen product.

More details about review pls consult this mail: hs@xp-pen.com

If you have any other questions, please feel free to contact us.

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Fi***

Delivery  Oct 27,2019 AM 00:27

Hi! I'm really interested in purchasing an Artist 15.6 but I live in Bulgaria. Is it possible to ship it here? If yes, how, what service can you use? If no, how can i find it somewere else?

Official mallOct 28,2019 PM 15:12

Dear Filipov Lachezar,

Thank you for your interest in our XP-PEN products.

You can buy Artist Display 15.6 to Bulgaria from this link: https://www.storexppen.fr/

Hope it’s helpful to you.

If you have any other questions, please feel free to contact us.

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Ma***

Goods  Sep 25,2019 AM 06:09

Hi, i lost my stylus and ordered a new one on amazon. How do i connect the new stylus to my Xp-Pen 15.6?

Official mallOct 08,2019 PM 20:28

Dear Mackenzie Alexander,

Thanks for your inquiry.

You can use it directly on the product. Which stylus are you buying?

And could you please provide your order number?

Or you can contact the relevant sales person directly: alex@xp-pen.com

Hope it’s helpful to you.

If you have any other questions, please feel free to contact us.

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