So***
Delivery Apr 13,2019 PM 16:27
Hi, when ordering, where do the packages normally arrive?
Official mallApr 14,2019 PM 15:38
Hello Sophia Adriano， thank you for your interest in our products, we will send the products to the address you filled in the order.
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Sy***
Goods Apr 05,2019 PM 21:15
Hello, my country is not listed in the downlist how do I but it?
Official mallApr 08,2019 AM 10:10
Hello, which country are you in?
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Mo***
Goods Mar 24,2019 AM 11:30
What nib do I buy for the p05R stylus with the Artist Display 15.6 pro? Thanks!
Official mallMar 27,2019 PM 16:02
Hello, sorry to reply you so late.
You can buy the replacement pen nibs of P05R through this link: https://www.storexppen.com/buy/49.html, then choose the P05R option.
Thanks.
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Mu***
Goods Jan 20,2019 AM 00:03
If i use a g640 tablet, and it came with P01 pen and its nibs. Can i get a different Pen, like P02S?
Official mallJan 21,2019 AM 10:34
Hi, only P01 stylus can work well with Star G640, P02S can't work with Star G640, please buy the corresponding stylus.
Thank you.
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Ge***
Goods Sep 08,2018 PM 14:40
What do I need to buy for a Pen06 stylus?
Official mallSep 11,2018 AM 11:24
Hello, you could choose P06 option when purchasing the replacement pen nibs. Please let us know if you have any questions or concerns.Thanks.
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Da***
Goods Sep 08,2018 AM 01:32
Can we use white replacement nib on a black stylus?
Official mallSep 08,2018 AM 10:54
Hello, thanks for your asking.
We suggest you using black nibs if you have black stylus. Because white nib has small difference not suit for black stylus.
Thank you.
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Ir***
Goods Aug 25,2018 PM 16:44
Are this nibs compatible with the pen that comes with the DECO 01 ?
Official mallAug 27,2018 PM 18:56
Hello, yes you could choose Pen 03 pen nibs.
Thank you.
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Ch***
Goods Jul 24,2018 PM 19:00
I have the Star G430 and i bought the Pen01 white replacement nibs but when my package had arrived i had gotten a different type nib and instead of white it was black, please help me, Thank you
Official mallJul 26,2018 PM 12:03
Hello, thank you so much for your asking.
Pls send the order number to this email: lmy@xp-pen.com. They will help you solve the problem.
Thank you.
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Ch***
Goods Jun 11,2018 AM 09:13
Does this come with a tip remover? If not, where can I find one?
Official mallJun 12,2018 PM 15:12
Hello, it doesn't come with a tip remover, and sorry we didn't sell tip remover separately.
Thank you so much for your understanding.
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wa***
Goods May 22,2018 AM 06:58
I have an star g640, and have used up all of my nibs. Which nib do I get?
Official mallMay 22,2018 AM 10:16
Hello, because P01 can work on Star G640, so you could buy Pen 01 replacement pen nibs.
Hope it is helpful to you.
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Wi***
Goods Mar 19,2018 AM 07:13
What nib do I buy, for the new p05 stylus, for use with the deco 03?
Official mallMar 19,2018 AM 11:49
Hello, you could buy Pen 05 pen nibs now.
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Ak***
Goods Feb 18,2018 AM 10:15
It says "(Pack of 100)". Was this a mistype of "10" or is this actually a pack of 100 nibs? The pen nib product page here also has 100 written on it: https://www.storexppen.com/product/49.html
Official mallFeb 20,2018 AM 10:55
Hi Akira, it has 100 pen nibs. :)
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Sa***
Goods Nov 21,2017 PM 19:04
Hello,
Can you clarify the compatibility between the nibs on offer and the different tablets?
Thanks!
Official mallNov 22,2017 PM 14:12
Dear Sandrine Bascouert
Thanks for your asking.
Pen01 can work on Star01, Star02, Star03, StarG430, StarG540 and Star06.
Pen03 can work on Star04 and Star05.
Pen02 can work on Artist16, Artist22 and Artist22E.
Pen03s can work on Artist10S and Artist13.3.
Hope it is helpful to you. Thanks again.
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