XF***

Delivery  Jul 19,2025 PM 22:01

If delivery to the USA, will I have to pay tariff? or is there a US based warehouse?

Official mallJul 21,2025 PM 15:04

Hello

All orders will be shipped from the United States and are therefore tax-free.

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XF***

Delivery  Jul 09,2025 PM 18:39

when will this artist pro 22 gen 2 be available in India and philippines??
Me and my cousin both want THIS exact model. Quickly Make it available in other places too brooo it's been way tooo long since it's launched.


And wow some questions down here are so stupidly funny lmao

Official mallJul 10,2025 PM 12:12

Hello

Artist Pro 22 (Gen 2) is now available in the Philippines. You can purchase it through the following link.
https://www.storexppen.ph/buy/artist-pro-22-gen2.html

Artist Pro 22 (Gen 2) is not available in India yet. You can contact XPPen India official online store through the following link to get product launch information.
https://xp-pen.co.in/pages/contact-us

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XF***

Goods  Jul 05,2025 PM 12:42

Does the eraser on the back of the pen also have pressure sensitivity?

Official mallJul 07,2025 AM 10:31

Hello

Thank you for your inquiry.

When using the eraser end in the xppen driver, pressure can also be detected.

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XF***

Goods  May 18,2025 AM 03:43

Dou you sell a protective case for this? For when I need to transport it?

Official mallMay 19,2025 PM 17:38

Hello

No, there is no suitable protective case for Artist Pro 22 (Gen 2). We recommend that you use the original packaging for shipping.

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la***

Goods  Apr 28,2025 PM 22:25

what’s the length of the HDMI cable included?

Official mallApr 29,2025 PM 16:32

Hello

The HDMI cable length of Artist Pro 22 (Gen 2) is 1.5 meters

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XF***

Payment  Apr 07,2025 AM 10:33

Do you guys give out birthday discounts on the tablets? Because it's my daughter's birthday tomorrow and I want to surprise her with it.

Official mallApr 07,2025 PM 18:29

Hello

We are really sorry! At the moment, we do not have a specific birthday discount offer for tablets. However, if you are a member of ours, you can enjoy additional discounts. We hope this still allows you to give your daughter a memorable birthday gift.

https://account.xp-pen.com/login/index?jumpUrl=https://www.xp-pen.com/store/&lang=en&webref=account.xp-pen.com

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XF***

Goods  Apr 06,2025 AM 09:38

Hey so I was wondering can you add apps to the tablet or you can only use the apps provided in the tablet?

Official mallApr 07,2025 PM 18:24

Hello

Artist Pro 22 (Gen 2) cannot be used independently and needs to be connected to a computer, mobile phone or tablet to use.

Artist Pro 22 (Gen 2) is compatible with Windows 7 (or later), macOS 10.13 (or later), Android 10.0 (or later), ChromeOS 88 (or later), and Linux.

As long as the software that can be used by the above system devices can be used on Artist Pro 22 (Gen 2).

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XF***

Goods  Mar 25,2025 PM 20:03

Hi. Is there a store in Orange County, California where we can see the product and test it in person? I think you have an office in Chino Hills? Thanks.

Official mallMar 26,2025 AM 09:39

Hello

We are very sorry that we do not have an offline official store in the United States for the time being, so offline purchases and trials are not supported for the time being.

Purchases from the official online store in the United States support returns within 30 days without reason. The following is the detailed return policy.

https://www.xp-pen.com/store/aftersales-policy.html

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XF***

Goods  Mar 19,2025 AM 00:53

Hi there, I just wanted to know if there is a screen protector for this Drawing Tablet, or if there will be one developed in the future?

Official mallMar 19,2025 AM 09:34

Hello

Artist Pro 22 (Gen 2) is made of etched glass, which is harder than the stylus and will hardly be damaged by normal use.

At the same time, etched glass simulates the texture of drawing on paper, so we do not launch a screen protector.

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XF***

Goods  Mar 13,2025 AM 09:27

What is the refresh rate of the drawing tablet?

Official mallMar 13,2025 PM 17:39

Hello

The refresh rate of Artist Pro 22 (Gen 2) is 60 Hz

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Jo***

Goods  Feb 08,2025 AM 10:15

Hi will this be released in Ireland before Valentine's Day discounts ends?

Official mallFeb 08,2025 PM 12:12

Hello

We are very sorry that we cannot provide the release time of the official Irish store.

You can contact the official Irish online store to confirm the product release time. (shopuk@xp-pen)

Jo***Feb 09,2025 AM 00:46

How many months will it take for it to be available for Ireland? I notice you guys also have an EU version of Xp pen website too https://www.storexppen.eu/buy/artist-pro-22-2nd.html . But when clicked on it then Clicked on the tablet I wanted to buy. When I clicked the section to choose a country, i then searched Ireland as my destination, and Ireland wasn't available on the EU list. As far as I know Only Most of the Eu countries are in it for Delivery Destination expect for country's like Ireland and Italy and others that I'm not aware off.

but anyways since there's nothing i can do about it, can you give me an estimate of how many weeks or months ill will need to wait for it to be available. my Only reason im not buying it in amazon is because it cost like 240 something euro extra to buy in the Uk. its 200 extra in other European amazons.

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XF***

Delivery  Feb 08,2025 AM 03:25

Will it be released in Italy too? If so, do you have an estimated date?

Official mallFeb 08,2025 PM 12:15

Hello

We are very sorry that we cannot provide the product release time for the official Italian store.

You can contact the official Irish online store to confirm the product release time. (shopit@xp-pen.com)

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az***

Goods  Feb 05,2025 PM 21:27

What's the ratio of this tablet? Is this 16:9, or 16:10?

Official mallFeb 07,2025 PM 14:03

Hello

The Aspect Ratio of Artist Pro 22 (Gen 2) is 16∶9

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XF***

Goods  Feb 03,2025 PM 15:35

Can this be powered by just the USB-C cable like the Artist Pro 16 Gen 2 version?

Official mallFeb 05,2025 PM 16:37

Hello

Artist Pro 22 (Gen 2) can be connected in two ways.

1. Use USB-C to USB-C cable + power cable to connect.
2. Use HDMI cable + USB-A to USB-C cable + power cable to connect

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XF***

Goods  Jan 25,2025 AM 02:59

Is this compatible with Maya? is this a good table for animation?

Official mallJan 26,2025 PM 15:46

Hello

Yes, Artist Pro 22 (Gen 2) is compatible with Maya and supports animation.

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