XF***
Goods Mar 17,2025 AM 03:28
I have been planning to buy this pen display for a while and I'm wondering if there is or if there is going to be screen protectors available for it.
Official mallMar 17,2025 PM 15:35
Hello
Artist Pro 19 (Gen 2) is made of etched glass, which is harder than the stylus and will hardly be damaged by normal use.
At the same time, etched glass simulates the texture of drawing on paper, so we do not launch a screen protector.
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XF***
Goods Feb 15,2025 AM 02:45
Is there any good traveling bag that you would recommend for this tablet for taking to and from university.
Official mallFeb 17,2025 PM 16:00
Hello
Artist Pro 19 (Gen 2) is not designed as a portable product and therefore no protective case is available.
We are deeply sorry for the inconvenience this may cause you.
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XF***
Goods Jan 18,2025 AM 05:54
Can this be used without a computer?
Official mallJan 18,2025 AM 10:10
Hello
No, Artist Pro 19 (Gen 2) cannot be used independently and needs to be connected to a computer to work.
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XF***
Goods Dec 10,2024 AM 09:07
Does the unit come with a battery?
Official mallDec 10,2024 PM 16:47
Hello
No, Artist Pro 19 (Gen 2) does not include batteries.
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XF***
Goods Dec 10,2024 AM 01:03
I'm looking for the parallax distance from this product
Official mallDec 10,2024 PM 17:18
Hello
Artist Pro 19 (Gen 2) is a fully laminated display with virtually no parallax.
Accuracy
±0.4 mm (center), ±0.8 mm (corner)
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XF***
Payment Nov 22,2024 AM 07:03
Hello I have a question regarding the payment plan and when you receive the tablet?
Do you pay once and receive tablet and continue to pay it off or do you pay it off then receive tablet?
Official mallNov 22,2024 PM 15:00
Hello
We will arrange shipment for you after your payment is successful.
Package delivery usually takes 3-5 working days.
Logistics delivery may be delayed during holidays, so we recommend that you purchase in advance to prevent delays.
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XF***
Delivery Nov 10,2024 AM 10:46
When and What would be the estimate delivery time for east USA?
Official mallNov 12,2024 PM 16:42
Hello
The shipping time is about 5 working days.
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XF***
Customer service Oct 23,2024 AM 00:16
hey i was wondering if this was also touch screen? while drawing i'd like to use my fingers to move around the piece.
Official mallOct 24,2024 PM 15:47
Hello
Artist Pro 19 (Gen 2) does not have touch function.
Artist Pro 16TP is the only pen display with touch function.
https://www.xp-pen.com/store/buy/artist-pro-16tp.html
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XF***
Goods Oct 06,2024 PM 12:31
what kind of screws should be used for the VESA mount?
Official mallOct 08,2024 PM 16:00
Hello
The VESA Compatibility of Artist Pro 19 (Gen 2) is 75mm x 75mm.
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XF***
Goods Sep 29,2024 AM 07:49
Can this be powered by USB-C only?
Official mallOct 08,2024 PM 16:28
Hello
Artist Pro 19 (Gen 2) can be used with a three-in-one cable connection or a USB-C to USB-C Cable.
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ar***
Goods Sep 18,2024 PM 23:54
Hi!!
I'm wondering if this tablet supports clip studio paint?
Official mallSep 19,2024 AM 10:26
Hello
Yes, Artist Pro 19 (Gen 2) is compatible with clip studio paint.
Please note that Artist Pro 19 (Gen 2) needs to be connected to a computer to use, and cannot be used independently.
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az***
Goods Sep 16,2024 AM 05:19
Hello! I was wondering what the contrast ratio of this is? On the pro 16 2nd gen it lists the contrast as 1200:1, but I cant find it in the specifications for THIS pro 19 tablet.
Official mallSep 18,2024 PM 17:14
Hello
The Contrast Ratio of Artist Pro 19 (Gen 2) is 1000:1
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XF***
Goods Sep 02,2024 AM 08:51
Hey!
I am planning get this pen display and I’m wondering if the usb c to c connectivity works with DP 1.2 capable usb c 3.2.
XF***Sep 02,2024 AM 09:03
Will it be possible to run the display with the usb c 3.2 and a power from the wall with two cables?
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XF***
Delivery Aug 29,2024 PM 22:01
Hi, hope you're doing good.
Do you ship to Morocco / Casablanca ?
Official mallAug 30,2024 PM 12:25
Hello
Middle East and Africa Official Store can deliver to Morocco.
https://www.storexppen.net/buy/artist-pro-19-gen2.html
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