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Customer service Jun 24,2023 PM 12:23

I have a Xiaomi Redmi Note 10 Pro with android 13. Would the Artist 10 (Second Gen) work with my phone? ( is USB Type-C 2.0)

Official mallJun 26,2023 PM 14:36

Hello

No, Artist 10 (Gen 2) is not compatible with Xiaomi Redmi Note 10 Pro.

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XF***

Goods May 10,2023 AM 11:36

How long does the device last for?

Official mallMay 11,2023 PM 12:15

Hello

The degree of wear and tear of the product varies according to individual usage.

XPPEN provides an 18-month warranty for the product.

Warranty policy details link below：

https://www.xp-pen.com/store/article/6.html

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Customer service Jan 07,2023 PM 18:02

What driver do I download for the Chromebook

Official mallJan 11,2023 AM 09:44

Hello,
Chromebooks don't need any drivers installed. Artist 10 (2nd Gen) support plug and play.

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Ne***

Goods Jan 01,2023 AM 06:45

Can this tablet work with any normal usbc video cable? Because I tried with my HP Chromebook and the video shows but the pen doesn't register.

Official mallJan 04,2023 PM 15:19

Hello, USB-C cable needs to support video transmission, signal transmission, and power transmission.
You can buy it directly from our E-store:
https://www.storexppen.com/buy/acw03.html

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XF***

Customer service Dec 27,2022 AM 07:47

Does the Artist 10 connect to Acer Chromebook R 11? Also does the Artist 10 come with the pen and cables needed? or is it just the tablet?

XF***Dec 28,2022 AM 08:30

It comes with the Pen and Cables - it comes with a 3 in 1 cable ( a cable that you can connect to your laptop and tablet and a USB C-port.
Tip- if you( or anyone are gonna buy this and use your phone make sure that you buy USB C to USB C cable to connect your phone to to the tablet. Don't be like me I gotta buy that one piece :(

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XF***

Goods Dec 09,2022 AM 02:29

Will the XP Pen Artist 10 work with a chromebook? maybe with the USB-C cable?

Official mallDec 09,2022 PM 14:26

Yes, the XP Pen Artist 10 2nd can work with chromebook

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Goods Dec 04,2022 PM 13:59

My mac book air only has regular USB ports. Will this work this work without HDMI?

Official mallDec 08,2022 AM 09:40

Hello, If your laptop does not have an HDMI interface, you can try to use a Full-featured USB-C to USB-C cable connection.
Thanks

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XF***

Goods Sep 26,2022 AM 09:05

Does this come with the cable or does it have to be bought separately?

Official mallSep 26,2022 AM 10:06

Hello,
Artist 10 (2nd Gen) comes with 3 in 1 cable, if you need USB-C to USB-C Cable, you need to buy it separately.

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XF***

Goods Sep 20,2022 PM 12:43

Is this tablet compatible with the Iphone 7 plus?

Official mallSep 21,2022 AM 10:16

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Goods Sep 18,2022 AM 11:58

Does this device support Sketchbook Pro app on Android?

Official mallSep 21,2022 AM 10:17

Yes

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XF***

Goods Sep 08,2022 AM 02:29

Does this have to be plugged into something to work or can it be turned on and used without an android phone/computer

Official mallSep 08,2022 PM 18:03

Hello, Our tablet is not a stand alone product. It needs to be connected to a computer to work.

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XF***

Goods Aug 13,2022 AM 09:33

Will this work with a Samsung Galaxy S22 ultra?

Official mallAug 15,2022 PM 18:47

Yes

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Goods Aug 12,2022 AM 11:18

Does it work with a Samsung galaxy A12?

Official mallAug 15,2022 PM 18:46

YES

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XF***

Goods Jul 28,2022 PM 14:18

Can this device work with other Android phones that aren't listed here? I have a Motorola G7 Power running android 10. Would the Artist 10 (Second Gen) work with my phone?

Official mallAug 01,2022 AM 09:21

Hello,
The Artist 10 (Second Gen) can work with your phone.
Hava a nice day!

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