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Goods Jul 19,2024 AM 06:06
I am looking to purchase the tablet that this screen protector is for and was wondering if and/or when this screen protector will be back in stock
Official mallJul 19,2024 PM 14:15
Hello,
Paper-like Screen Protector ONLY for Artist 24/ Artist 24 FHD (2-pack) is expected to be restocked on August 25th.
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Customer service May 27,2024 AM 04:09
The protective film pre-installed on the Artist 24 seems to have a grainy and rainbow effect across it. Does this paper-like screen protector remedy this issue or is it different in appearance on the screen than the original? Thanks.
Official mallMay 29,2024 PM 17:58
Hello
The protective film that comes with Artist 24 is a regular protective film with a smooth surface.
The surface of Paper-like Screen Protector is slightly rougher, but it has no effect on the screen display.
Regarding the screen display problem you mentioned, we recommend that you privately check whether the screen is damaged by the protective film.
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Customer service May 20,2024 AM 07:11
Is this screen protector different the the one factory installed onto the Artist 24 display?
Official mallMay 20,2024 PM 15:57
Hello
The protective film that comes with Artist 24 is a glossy protective film.
The protective film you asked about is Paper-like Screen Protector, which can bring a hand-painted texture.
The two protective films are different.
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XF***
Goods Nov 13,2023 AM 00:34
Hello! My boyfriend purchased these for me for my Artist24 (non-pro). It applied beautifully and looks great, however, it is eating away at the nibs of my pen. What can I do to prevent this? Do you make nibs that are more resilient for this type of screen protector?
Official mallNov 14,2023 PM 18:22
Hello
Paper-like Screen Protector ONLY for Artist 24/ Artist 24 FHD will cause some wear on the nib. We currently only have one suitable nib. We are deeply sorry for the inconvenience this has caused you.
I have also given your valuable suggestions to the R&D team and look forward to having more nib options in the future.
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