XF***

Customer service  Feb 10,2023 AM 09:39

Hi I have a Artist Pro 16 and it come with a X3 Elite plus stylus. However, it is difficult to set up the stylus correctly. The eraser side and the two buttons works fine, but the tablet won't detect the pen nib when you release the button. So overall I could not use the pen nib side to do anything, either to draw or to write. Is it the problem of the stylus or am I doing anything wrong?

XF***Feb 10,2023 AM 09:43

It may bu unclear above, but when you hold the stylus at a place on the tablet, the mouse only moves when you click the button on the side of the stylus. When you hold the stylus and move around without pressing anything, the mouse just does not work. I believe I set up the driver correctly, and the right click/eraser works well..

XF***Feb 10,2023 AM 09:50

More information: After testing, I find the driver detects pressure on the eraser side but not the pen nib side.

Official mallFeb 13,2023 AM 09:42

Hello, Could you please contact our tech support at service@xp-pen.com with a description and a video of the issue? They are willing to provide professional help.
You can also click the button "Tech Support Chat" in the lower right corner of https://www.xp-pen.com/ to chat with tech customer service in real time (Operation hours: 9:30 AM to 12:30 PM and 2:00 PM to 6:30 PM ( UTC+8 , Mon. to Fri.), Except holidays).
Thanks for your cooperation and understanding.

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XF***

Goods  Nov 13,2022 AM 11:50

does this work for the innovator 16?

Official mallNov 15,2022 AM 09:29

Hello, X3 Elite Plus Stylus can not work with the innovator 16

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XF***

Goods  Oct 07,2022 PM 13:06

Is this compatible with the artist 12 pro? I really need a pen that has an eraser on the end not just a button :/

Official mallOct 08,2022 AM 09:14

Hello,
X3 stylus is not compatible with the artist 12 pro.

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XF***

Customer service  Sep 23,2022 AM 00:11

Does this stylus work with my Artist 22R Pro monitor?

Official mallSep 23,2022 PM 15:43

No

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XF***

Goods  Sep 11,2022 AM 04:30

does this stylus work with touch screen laptops such as the hp spectre or the microsoft surface

Official mallSep 14,2022 AM 10:27

Hello,
X3 stylus is not work with touch screen laptops.

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XF***

Goods  Aug 27,2022 AM 07:50

Does this stylus need to be charged?

Official mallAug 30,2022 AM 11:06

Don't need to be charged.

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XF***

Goods  Aug 27,2022 AM 03:58

does this work with Artist pro 16tp ?

Official mallAug 30,2022 AM 11:05

Hello, X3 Elite Plus Stylus can not work with Artist pro 16tp

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XF***

Goods  Aug 19,2022 AM 10:50

Will the new x3 elite own compatible with the deck mw

Official mallAug 23,2022 AM 09:45

YES

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XF***

Goods  Aug 03,2022 PM 19:13

Hello, does this still come with an eraser on the opposite end of the nib end?

Official mallAug 04,2022 AM 10:23

Yes

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XF***

Goods  Jul 28,2022 AM 09:17

I'm a 22r Pro tablet owner, and would love to have the X3 Elite stylus be compatible with this tablet. 22R Pro and most all display tablets should have eraser stylus as mandatory. Switching between Eraser Mode/Pen Mode is the only thing holding this tablet back from being the greatest. It just feels primitive without an eraser. Please consider compatibility options. I'd buy this stylus immediately. Thanks

Official mallAug 01,2022 AM 09:24

Sorry, but we have no plan to launch a new pen for 22r for the time being.
Thank you for your advice

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XF***

Goods  Jul 13,2022 PM 22:07

Asking a more specific question: Will the X3 Elite Plus Stylus work with the Deco Pro M/W I own. It's more expensive than the Deco LW, so I'm wondering. I have read the above questions, so I'm being hopeful something may have changed.

Official mallJul 18,2022 AM 09:40

Sorry, X3 pen is not compatible with Deco Pro

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XF***

Goods  Jul 07,2022 AM 04:48

Can this work for the Deco MW as well?

Official mallJul 07,2022 AM 10:13

Hello, X3 Elite Plus Stylus can work for the Deco MW as well.

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XF***

Goods  Jul 03,2022 AM 01:18

Does this stylus have customizable shortcuts for the button/s like other styluses do?

Official mallJul 04,2022 AM 11:27

Yes, X3 Elite Plus Stylus has the function.

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XF***

Goods  May 30,2022 AM 02:19

Does this work on the artist 16 2nd? That comes with an X3 pen, but it looks like it comes with an elite and this is an elite plus?

Official mallJun 01,2022 AM 10:45

X3 Elite Plus Stylus can work with the artist 16 2nd, X3 Elite Plus Stylus has additional eraser function compared to X3 Elite Plus.

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ro***

Goods  May 21,2022 AM 06:28

does this pen work with innovator 16 and if not what pen with an eraser works on Innovator 16

Official mallMay 23,2022 PM 15:16

Hello, Innovator 16 only suits for PA5 stylus.

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