az***
Goods Dec 29,2024 PM 13:45
Is this compatible with the Artist Pro 19 Gen 2? I don't have a USB-C port with my laptop model, but I still have the 3-in-1 cable that was sent to me for free upon the pre-order sale for the Artist pro 16 Gen 2 and I want to know if that would work with the 19 gen 2.
Official mallDec 30,2024 PM 17:36
Hello
No, this 3-in-1 cable is not suitable for Artist Pro 19 Gen 2.
If your order is still valid, you can contact us to reissue the 3-in-1 cable.
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XF***
Goods Dec 28,2024 AM 01:32
I have a innovator 16 and I lost my USB adaptor (charger) for this cable, can I use any other USB charger instead?
Official mallDec 30,2024 PM 17:39
Hello
Yes, you can use other chargers. Please note that the three-in-one cable needs to use an XPPen-compatible cable.
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XF***
Goods Dec 17,2024 AM 05:24
Does this cable connect to an HDMI on a monitor? Also is this compatible with the Artist 14 pro Gen 2
Official mallDec 17,2024 PM 16:07
Hello
Yes, one of the ports on this 3-in-1 cable is an HDMI port and is compatible with Artist Pro 14 (Gen2 ).
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XF***
Customer service Dec 11,2024 PM 14:31
Is this cable compatible with XP-PEN Artist12 11.6 ?
Official mallDec 11,2024 PM 14:52
Hello
Yes, this 3-in-1 cable is compatible with Artist 12.
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XF***
Customer service Nov 14,2024 PM 21:36
Hi
Is this cable compatible with XP-Pen Artist Pro 16 Gen 2? And why don't you link the correct cable product to the Pro 16 directly as accessory? It would make it much easier to find the correct cable.
Thank you for your answers :)
Official mallNov 15,2024 PM 17:32
Hello
Yes, this 3-in-1 cable is compatible with Artist Pro 16 (Gen 2).
If you purchase Artist Pro 16 (Gen 2) from the US official online store, the 3-in-1 cable is included in the package.
https://www.xp-pen.com/store/buy/artist-pro-16-gen2.html
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XF***
Goods Nov 08,2024 AM 01:56
can i use this cable for the XP-Pen 10S? i just bought a stylus for it and i need a cable too. thanks!
Official mallNov 08,2024 PM 18:09
Hello
No, this 3-in-1 cable is not compatible with Artist10S.
Artist10S has been discontinued and so have the corresponding accessories.
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XF***
Goods Oct 26,2024 PM 22:56
Is this cable also compatible with the Artist 13.3 Pro, or only the Artist 13 (among the others listed)?
Official mallOct 28,2024 PM 15:45
Hello
No, this cable is not compatible with Artist 13.3 Pro.
Below is a link to a 3-in-1 cable that is compatible with Artist 13.3 Pro.
https://www.xp-pen.com/store/buy/3-in-1-cable-for-artist-10s-13-3-12-15-6-pro.html
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In***
Goods Sep 02,2024 PM 22:13
Is this compatible with Artist12 11.6 ?
Official mallSep 03,2024 PM 12:03
Hello
Yes, this 3-in-1 cable is compatible with Artist12.
I want to answer
XF***
Goods Jul 22,2024 PM 23:37
Hello there, Does the 3in1 cable work with Artist 15.6 pro v2_jp?
Official mallJul 23,2024 PM 16:58
Hello
No, here is the link for the 3-in-1 cable for Artist 15.6 Pro.
https://www.xp-pen.com/store/buy/3-in-1-cable-for-artist-10s-13-3-12-15-6-pro.html
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Lo***
Goods Jul 14,2024 PM 22:41
I had asked about the power adapter but the answer i received was not the part i needed. I need the little "brick" that plugs into the power outlet that the Red USB cable plugs into.
Official mallJul 15,2024 PM 12:29
Hello
The following adapters are compatible with the power cord in the three-in-one cable.
https://www.xp-pen.com/store/buy/4-in-1-power-adapter-without-cable.html
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Lo***
Goods Jul 08,2024 PM 22:48
Do you sell the power adapter, I lost mine and need a replacement.
Official mallJul 11,2024 PM 17:56
Hello
The following is the link to the power adapter.
https://www.xp-pen.com/store/buy/4-in-1-power-adapter-without-cable.html
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Wh***
Goods Jul 01,2024 PM 13:13
I bought this cable a few months ago, but soon my Xppen tablet(artist 16, second generation) started glitching whenever I connected it to other PCs.
Can you tell me what is the problem?(I swear I connected all the wires right)
Official mallJul 03,2024 PM 17:37
Hello
We are sorry to hear that your product has a problem. We are happy to help you solve this problem.
Please provide a video of the product issue and send it to the technical team so that they can provide you with professional assistance. (service@xp-pen.com)
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XF***
Customer service Jun 29,2024 PM 13:17
what is the one in the middle? i am not sure if i have it in my computer to plug into.
Official mallJul 03,2024 PM 17:40
Hello
The type-c interface is used to connect Pen Display.
You can learn about the connection method of 3-in-1 cable through the following link.
https://www.xp-pen.com/store/buy/3-in-1-cable-for-artist-10s-13-3-12-15-6-pro.html
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XF***
Customer service Jun 23,2024 AM 11:27
Is this compatible with an ARTIST 12 FIRST GEN tablet? If not, please send the link to one thats compatible cause I cant find anything.
Official mallJun 26,2024 PM 15:44
Hello
Yes, this 3-in-1 cable is compatible with Artist12.
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XF***
Goods Apr 13,2024 AM 07:31
Does it come with a basic stand?
Official mallApr 18,2024 PM 16:26
Hello
The package only contains a 3 in 1 Cable.
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