XF***

Goods  Jun 16,2022 AM 06:45

Is this USB-C to USB-C cable different from other standard USB-C cables? If I already own a USB-C to USB-C cable can I use that or does this offer something different?

Official mallJun 18,2022 AM 10:50

Hello, A full-featured UCB-C to USB-C data cable that supports video data transmission and charging is required.
Thanks

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XF***

Goods  Jun 08,2022 AM 10:49

Is this cable also compatible with the 1st Gen Artist12?

Official mallJun 08,2022 PM 17:47

Hello, Artist 12 1st do not support full-featured USB-C cable, it can only work with 3 in 1 Cable.
Link: https://www.storexppen.com/buy/89.html

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XF***

Goods  Apr 22,2022 AM 04:24

How long does it take for the package to arrive?

Official mallApr 22,2022 AM 09:47

Hello，We usually need 48 hours to process the order. The processing time may take longer during the weekend. The shipping time is about 3-7 working days.

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XF***

Goods  Apr 11,2022 AM 05:34

Will this work for Artist 12 Pro?

Official mallApr 11,2022 PM 17:56

Hello，
You can buy a cable work with Artist 12 Pro through this link:
https://www.storexppen.com/buy/53.html

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TG***

Customer service  Dec 21,2021 PM 14:52

Will this cable work with a USB C to USB A 3.0 adapter and still be able to properly run the artist 12 gen 2?

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XF***

Goods  Dec 10,2021 PM 14:28

How am I to tell if my Artist 12 is a 1st or 2nd gen tablet?

Official mallDec 10,2021 PM 16:29

hello, You can send your product serial number to our mailbox：shop@xp-pen.com, and our staff will check it for you. thank you

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Ye***

Goods  Nov 21,2021 AM 06:45

que tan largo es el cable

Official mallNov 22,2021 AM 10:11

¡Hola! La longitud del cable es de 1,5 metros.

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