XF***
Goods Mar 18,2024 AM 00:09
My desktop doesn't have USB-C. Would this cable work if I plug it in a USB 3.1 port with a USB-C to USB adapter?
Official mallMar 19,2024 PM 16:54
Hello
No, the full-power C cable can only be connected directly to the computer. Please purchase a three-in-one cable for connection.
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XF***
Goods Jan 04,2024 PM 19:16
Hi! Will it work with the USB-C SuperSpeed port (not Thunderbolt or DisplayPort)?
I have only this port on my laptop, although not sure if it will work.
Official mallJan 05,2024 PM 17:44
Hello
If you just use a USB-C cable to transfer data, it will be compatible with your computer.
If the customer wants to use a USB-C cable to connect Artist (Gen 2) series products, your computer's USB-C interface needs to support display.
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XF***
Goods Dec 22,2023 PM 22:34
Is this cable compatible with the XP Pen Artist 16 (2nd Gen)?
Official mallDec 25,2023 PM 18:20
Hello
Yes, it is compatible with Artist 16 (2nd Gen).
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XF***
Customer service Dec 03,2023 PM 21:42
Okay now that I know that it doesn't work with a samsung galaxy A12 but is it compatible with a Samsung Galaxy Zflip 3?
Official mallDec 06,2023 PM 16:06
Hello
No, Samsung Galaxy Zflip 3 is not compatible with Artist (Gen 2).
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XF***
Customer service Nov 30,2023 PM 20:27
I have a question i would really like to ask does it work to a samsung galaxy A12 when connectiong it to the Artist 12 2nd Gen Display i am deciding to buy one but i really want to know if it would work so does it work?
Because as far as I know that Samsung Galaxy A12 doesn't support the screen share like a wireless one and i don't really know how to do it properly.
Official mallDec 01,2023 PM 15:45
Hello
No, the galaxy A12 is not compatible with Artist 12 2nd Gen.
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XF***
Goods Oct 25,2023 AM 02:44
Will this wire work with the XP-PEN Artist15.6 Pro 15.6" ? (unsure of generation)
Official mallOct 31,2023 PM 15:56
Hello
No, the USB-C to USB-C Cable for Artist (Gen 2) Series Pen Display is not compatible with Artist15.6 Pro.
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XF***
Goods Oct 05,2023 PM 13:38
Is this cable compatible with the artist 10, 2nd GEN? If not, is there a cable I can use to connect my Artist 10 to my MacBook Air without having to have 3 different plug-ins?
Official mallOct 12,2023 PM 16:51
Hello
Yes, this USB-C to USB-C Cable is compatible with Artist 10 (Gen 2).
USB-C to USB-C Cable is fully functional and requires no power cord connection.
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XF***
Goods Sep 24,2023 AM 06:19
Is this cable compatible with the artist 12 pro? If not, is there any single cable I can use to connect my artist 12 pro to my MacBook Air without having to have 3 different plug-ins?
Official mallSep 26,2023 PM 17:25
Hello
This cable is not compatible with the Artist 12 Pro.
The Artist 12 Pro cannot be used via a USB-C to USB-C Cable connection.
We are deeply sorry for the inconvenience.
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XF***
Goods Aug 28,2023 AM 04:54
I'm not sure why, but this connector hasn't been working for my tablet. The original 3 in 1 connector that my Artist 12 2nd gen came with worked perfectly but it had broken, and I figured I would get this one because it's easier. But it just flat out doesn't work and I'm getting really desperate for help on this. Is there a reason this is happening?
Official mallAug 28,2023 PM 14:55
Hello,
Thank you for your comment.
We have read your question carefully.
For product issues, can you contact our technical support service@xp-pen.com and describe the problem? They are willing to provide professional help.
We sincerely hope to answer your doubts and provide you with a satisfactory shopping experience. Thank you very much for your understanding and cooperation.
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XF***
Goods Jul 21,2023 AM 06:23
Is this compatible with the xp-pen 15.6?
Official mallJul 24,2023 PM 17:37
Hello
No, Artist (Gen 2) USB-C to USB-C Cable is not compatible with Artist 15.6.
Artist 15.6 does not have a compatible USB-C to USB-C Cable.
We apologize for any inconvenience this may cause you.
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XF***
Goods Jun 01,2023 AM 05:20
hello! Is this cable compatible with a chrome laptop or a android phone with the xp-pen 12 2nd gen tablet?
Official mallJun 01,2023 PM 14:40
Hello
Yes, USB-C to USB-C Cable compatible with Artist 12 (2nd Gen) can be used with your chrome laptop and android phone.
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XF***
Goods May 02,2023 PM 13:10
is there a way to replace the 3 in 1 for a usb c for the artist 12 pro?
Official mallMay 04,2023 PM 14:22
Hello,
No, the 3-in-1 cable you are asking about is not compatible with the Artist 12 Pro.
Correct link:
https://www.xp-pen.com/store/buy/3-in-1-cable-for-artist-10s-13-3-12-15-6-pro.html
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ph***
Goods Feb 27,2023 AM 05:50
Does this work to connect Artist 12 2nd Gen to a 2019 iMac?
Official mallFeb 27,2023 AM 09:23
Yes.
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XF***
Customer service Feb 14,2023 PM 20:17
Is this compatible with a USB TYPE-C 3.2 port on my phone? I'm trying to connect it with my Artist 12 2nd gen
Official mallFeb 20,2023 PM 15:59
Yes, it is compatible with your phone.
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XF***
Goods Jan 26,2023 AM 06:06
Does this cable allow the use of just this single usb-c cable to drive all the functions and power of the Artist 16 2nd gen tablet? Essentially 1 cable instead of the 3-in1 or the power adapter and usb cable? Thx
Official mallJan 29,2023 AM 09:29
Hello, This cable can realize all functions of the 3-in1 cable.
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