Ke***
Goods Sep 26,2024 AM 04:23
if i buy this: " USB-C to USB-C Cable for Artist (Gen 2) Series Pen Display " then this " random cable USB-C extension " from product amazon anywhere to combine this it will work ? or cable will burn ? I got a bit worry... that why I asked.
Official mallSep 26,2024 PM 14:21
Hello
We do not recommend using extension cords from other brands, as they may not be compatible.
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Ke***
Goods Sep 25,2024 AM 11:36
If this cable is short to PC Cabinet I can use a... USB-C Extension Cable ? does it will work ?
Official mallSep 25,2024 PM 15:29
Hello
We are very sorry that there is no USB-C extension cable for Artist (Gen 2) series.
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Ke***
Goods Sep 25,2024 AM 11:33
how is size, in this cable distance ? My PC cabinet is far and I want to pull to there to see.
Official mallSep 25,2024 PM 15:28
Hello
The length of this USB-C to USB-C Cable is 1.5 meters.
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XF***
Goods Sep 22,2024 PM 15:53
Hello, I'd like to ask what type of USB-C cable this is. Is it a 3.2 Gen 2 or a 3.1 Gen 1 or a 3.1 Gen 2 or another cable? What data transfer speed does it have? Also sorry if I'm using these terms wrong, I'm not too much of a tech person, thanks in advance
Official mallSep 23,2024 PM 14:54
Hello
This USB-C to USB-C Cable is a full-featured USB-C to USB-C Cable that can transmit video, USB data, audio and charging at the same time.
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XF***
Customer service Sep 17,2024 PM 20:34
I have an Redmi 9 will the cable work
Official mallSep 18,2024 PM 16:12
Hello
Redmi 9 is not compatible with Artist (Gen 2), so the USB-C to USB-C Cable cannot be connected.
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XF***
Customer service Sep 17,2024 PM 20:33
Hi.my tablet says no signal I have a
Official mallSep 18,2024 PM 16:12
Hello
Redmi 9 is not compatible with Artist (Gen 2), so the USB-C to USB-C Cable cannot be connected.
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XF***
Goods Sep 09,2024 AM 08:34
Can I use this at the same time Im useing another HDMI cable? My lap top has both HDMI and thunderbolt ports.
Official mallSep 14,2024 PM 14:27
Hello
Do you want to connect two displays?
If so, when there are two displays connected to the same computer, you can only copy one of the displays to the main screen. If you want to copy our product and another display, you need to set our product or another display as the main screen first, and then select it as the copy screen.
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XF***
Customer service Aug 23,2024 PM 23:57
Hello!
I wanted to know if this will work for a artist 12 gen 2 to get it to connect to a macbook pro 2. I am having trouble getting the screen to appear on the tablet, it keeps coming up as no signal every time. I even got an adapter to see if it will work then, but I'm still getting the same issue.
Official mallAug 26,2024 PM 18:08
Hello
Yes, this USB-C cable is compatible with Artist 12 (Gen 2).
Regarding connection issues, the technical team will contact you as soon as possible to provide professional assistance.
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XF***
Customer service Aug 17,2024 PM 16:04
Can this be used for the Artist 13.3 Pro?
Official mallAug 19,2024 PM 17:49
Hi
No, the USB-C to USB-C Cable is not compatible with Artist 13.3 Pro.
Artist 13.3 Pro only supports the 3-in-1 cable connection.
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XF***
Goods Aug 14,2024 PM 22:18
Does this cable allow an Artist 12 Pen Display (2nd Gen) to connect with a MacBook Air?
Official mallAug 16,2024 PM 15:59
Hello
As long as your MacBook Air has a fully functional USB-C port, this USB-C to USB-C Cable is compatible with your device.
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XF***
Goods Aug 04,2024 AM 10:22
Is this cable compatible with my MacBook Pro m1 with the Artist 12 Pro Display Tablet?
Official mallAug 05,2024 PM 14:43
Hello
No, Artist 12 Pro only supports 3-in-1 cable connection. USB-C to USB-C Cable is not compatible with Artist 12 Pro.
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XF***
Goods Jul 24,2024 AM 04:39
does it work for the 15.6 pro
Official mallJul 24,2024 PM 12:24
Hello
No, Artist 15.6 Pro only supports 3-in-1 cable connection.
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XF***
Goods Jun 06,2024 PM 22:04
Quería saber si este cable (USB-C to USB-C Cable for Artist (Gen 2) Series Pen Display) sería bien para mí artist 16 gen 2 y es para mí celular creo que es un android es de la marca OPPO
Official mallJun 07,2024 PM 16:58
Hello
No, this TYPE-C to TYPE-C cable is not compatible with Artist Pro 16 (Gen 2).
Here is the link to the TYPE-C to TYPE-C cable for Artist Pro 16 (Gen 2).
https://www.xp-pen.com/store/buy/usb-c-to-usb-c-cable-for-artist-16-pro-gen2.html
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XF***
Goods Jun 02,2024 PM 12:35
is this cable suitable for artist 22r pro?
Official mallJun 03,2024 PM 17:57
Hello
Yes, it is compatible with Artist 22R Pro.
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XF***
Goods May 30,2024 AM 07:19
Would this work if all other USB-C USB-C cables I've tried haven't worked to get my Artist 10 gen 2 to connect to my macbook?
Official mallMay 30,2024 PM 15:40
Hello
Yes, we recommend that you use the XPPen-compatible USB-C cable.
Other brands of USB-C cables may not be compatible with our products.
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