XF***
Goods Dec 15,2025 AM 04:43
Ho una Artist 16 versione Le Petit Prince, il cavo usb-c incluso è molto comodo però per la mia postazione è un po corto, il cavo usb-c ha delle caratteristiche particolari o può andare bene un qualsiasi cavo usb-c? Grazie anticipatamente per la risposta.
Official mallDec 22,2025 PM 18:06
Hello
Our products require accessories from our brand; using other brands may result in incompatibility.
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XF***
Goods Nov 08,2025 PM 22:10
does this work for XPPen Artist 15.6 Pro V2? the page on amazon talks a lot about " Connect via Full-Featured USB-C Cable", but i don't know what a full featured usb-c cable could be other than this one.
Official mallNov 13,2025 PM 14:23
Hello
No, this USB-C to USB-C cable is not compatible with the Artist 15.6 Pro V2.
Here is a link to the USB-C to USB-C cable for the Artist 15.6 Pro V2:
https://www.storexppen.com/buy/usb-c-to-usb-c-cable-for-artist-v2-display.html
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XF***
Goods Sep 25,2025 AM 10:09
I have a XP-Pen 10 2nd gen. Will this allow me to connect to my desktop pc, using the motherboard UCB-C? My main monitor goes through the graphics card, and I want to mirror part of the screen onto the pen display.
Official mallSep 25,2025 PM 18:06
Hello,
Artist 10 (2nd Gen) can connect with a USB-C cable, but your PC’s USB-C port must support DP Alt Mode (video output) and power delivery.
If your motherboard’s USB-C port doesn’t support video, the screen won’t display. In that case, please use the 3-in-1 cable (HDMI + USB) to connect through your graphics card for the best performance.
Please check your motherboard specs to confirm whether the USB-C port supports DP Alt Mode. If the issue is still not solved, feel free to contact our technical team at service@xp-pen.com.
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Customer service Sep 17,2025 AM 01:26
Recently got this for my Artist 10 (2nd gen) to use with my Lenovo laptop and it’s not working. The tablet wont turn on and the xp pen app shows the connection flickering.
Official mallSep 17,2025 PM 16:42
Hello,
We apologize for any inconvenience caused. You may contact our technical support team for assistance via email at service@xp-pen.com.
If you have any questions, please feel free to reach out to us at any time.
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XF***
Goods Aug 31,2025 AM 00:40
Will it work with lenovo TB X606F?
Official mallSep 01,2025 PM 17:04
Hello
As long as your Lenovo device has a fully functional USB-C port, this USB-C to USB-C cable will be compatible with your device.
Feel free to ask any questions at any time.
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XF***
Goods Aug 31,2025 AM 00:40
Will it work with Xiaomi Redmi 12?
Official mallSep 01,2025 PM 17:06
Hello
If your Xiaomi Redmi 12 features a USB 3.1 DP 1.2 port, this USB cable can connect the drawing display to your device.
Feel free to ask any questions at any time.
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XF***
Customer service Aug 25,2025 PM 23:32
I bought your usb c cable and I'm trying to connect my Honor Magic 6 pro to my xp pen artist 12 ii, but the tablet doesn't work. What should I do?
Official mallAug 26,2025 AM 11:27
Hello
We sincerely apologize for the inconvenience this may cause you.
Our technical team will contact you as soon as possible to provide professional assistance.
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XF***
Goods Jul 02,2025 PM 13:03
Would this work with a macbook pro, Artist 12, without any additional cables or USB ports?
Official mallJul 02,2025 PM 18:16
Hello
Artist 12 only supports the use of a three-in-one cable to connect to a computer. This USB-C to USB-C Cable is not compatible with Artist 12.
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XF***
Goods Mar 30,2025 AM 08:35
Will this allow me to connect my xppen artist 12 (gen 2) tablet to my pixel 8 pro?
Official mallApr 03,2025 PM 14:12
Hello
If your pixel 8 pro interface is USB3.1 DP1.2, then this USB can connect Artist 12 (Gen 2) to your device.
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XF***
Goods Mar 28,2025 AM 07:14
I brought this for my Arist 13 (Gen 2) with my laptop that has the right port. It powers on but saids it has no signal.
Official mallMar 28,2025 PM 14:13
Hello! Sorry for the inconvenience! Please send an email to the address service@xp-pen.com so our technical support team will help as soon as possible. Thanks!
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XF***
Goods Mar 23,2025 AM 00:41
Does this work if my laptop does not support Thunderbolt or DisplayPort?
Also are there any delivery options for the UK or Ireland?
Official mallMar 24,2025 PM 14:14
Hello
No, this USB-C to USB-C Cable is not compatible with your laptop.
Below is the link to the official XPPen UK online store.
https://www.storexppen.co.uk/
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XF***
Goods Jan 28,2025 AM 09:37
Hello. I want to connect to my MacBook with my XP Pen artist 10 gen 2, will this cable help me do that? and will the my drawing program show up on the XP Pen tablet or not? if not then its fine, if yes then may I get some directions on that? ive searched everywhere for an answer but I didn't find anything that's compatible because I am using my Macbook. Thank you for your time.
Official mallJan 28,2025 PM 12:23
Hello
If your MacBook only has a USB-C port, you can purchase that USB-C to USB-C Cable connection.
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XF***
Goods Dec 31,2024 AM 11:17
Is there a compatible extension cable for this? I need it to be much longer than it is.
Official mallJan 02,2025 PM 16:07
Hello
We currently do not have an extension cable for USB-C to USB-C Cable.
We apologize for the inconvenience.
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XF***
Goods Dec 04,2024 AM 11:54
Is this listed on amazon?
Official mallDec 04,2024 PM 18:33
Hello
Amazon official store does not sell this USB-C to USB-C Cable.
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XF***
Customer service Oct 13,2024 AM 04:09
Will this USB C to C cord allow me to connect my Artist 12 2nd Gen drawing tablet to my ChromeBook? I just received my drawing tablet and connected it to my Chromebook with a USB C to C cord i had for my iphone but the light turned from blue to orange and the drawing table says no signal.
Official mallOct 14,2024 PM 17:30
Hello
Yes, this USB-C to USB-C Cable can connect Artist 12 (Gen 2) to your Chromebook.
Other brands of USB-C to USB-C Cable are not compatible with our product.
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