Official mallJun 24,2022 PM 18:26

Thanks for your review.
We have read your review carefully. In XP-PEN, we care about the customer's experience in the use of our product, and we strive to provide even better products and services, and your opinion can bring us here.
For the issue of your item, could you please contact our tech support at service@xp-pen.com with a description or a video of the issue? They are willing to provide professional help.
We provide 18 months warranty for our products, which starts from the date of purchase and we are able to arrange a replacement unit if the problem of your item can't be fixed online.
We sincerely hope that we can remedy this issue and provide a satisfying shopping experience for you. Your understanding and cooperation are much appreciated.

Official mallJun 18,2022 AM 10:47

Hello, your computer needs to have an hdmi port and a USB-A port
Thanks.

Official mallJun 09,2022 PM 14:27

Hello，There is no difference buy it on Amazon and Web.

Official mallJun 08,2022 PM 17:58

Graphic tablets are commonly used in the artistic world. Using a pen-like stylus on a graphic tablet combined with a graphics-editing program, such as Illustrator, Photoshop by Adobe Systems, Corelpainter, or Krita gives artists a lot of precision when creating digital drawings or artwork. Photographers can also find working with a graphic tablet during their post processing can really speed up tasks like creating a detailed layer mask or dodging and burning.

Educators make use of tablets in classrooms to project handwritten notes or lessons and to allow students to do the same, as well as providing feedback on student work submitted electronically. Online teachers may also use a tablet for marking student work, or for live tutorials or lessons, especially where complex visual information or mathematical equations are required. Students are also increasingly using them as note-taking devices, especially during university lectures while following along with the lecturer. They facilitate smooth online teaching process and are popularly used along with face-cam to mimic classroom experience.

Tablets are also popular for technical drawings and CAD, as one can typically put a piece of paper on them without interfering with their function.

Hope this can help you

Official mallMay 23,2022 PM 15:14

Hello, there is no difference in configuration between the bonus version and the regular version

Official mallMay 09,2022 PM 14:24

Hello, the Artist 12 (2nd Gen) Is compatible with ZBrush.

Official mallApr 29,2022 AM 10:06

Hello, this will work with ibispaint, we will not add other colors for the time being.

Official mallApr 11,2022 PM 18:07

Hello,
Yes, our product can work with Clip Studio Paint program

Official mallJan 30,2022 PM 22:45

Dear Customer,
Thanks for writing to us. Our tablet is compatible with Procreate.
Have a nice day:)

Official mallDec 31,2021 PM 15:52

Thanks for your inquiry.
You can purchase our product to Mexico at https://www.storexppen.mx/
If you have any other questions, please feel free to contact us.

Official mallDec 31,2021 PM 14:43

Thanks for your inquiry.
Our Artist Display 12 needs to be connected to a computer to work. It supports Windows 10/8/7(32/64bit), Mac OS X 10.10 and higher.
If you have any other questions, please feel free to contact us.

Official mallDec 21,2021 AM 09:36

Thanks for your inquiry.
Yes, our Artist Display is good for animation.
If you have any other questions, you are always welcomed to contact us.

Official mallDec 16,2021 PM 21:17

Yes, the tablet can work with HP computer, and supports Windows 10/8/7(32/64bit), Mac OS X 10.10 and higher.
If you have any other questions, please feel free to contact us.

Official mallDec 11,2021 PM 14:08

Hello! Sorry, all our graphics tablets/tablet monitors need to be connected to a computer to work because they don't come with a built-in operating system.