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Goods Mar 28,2024 PM 21:11

Can it be used left-handed with the buttons on the right side without drawing upside-down?

Official mallMar 29,2024 PM 15:50

Hello

Yes, Deco Pro SW/MW is suitable for left-handers, and you can configure the picture settings in the driver.

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Customer service Nov 04,2023 AM 06:43

Why does this product have an image that says it is marked down from 66.65 to 39.99 for a Hallowween sale, when in reality it costs 97.49, marked down from 129.99? Kind of weird and predatory advertising since that was the only reason I clicked on this.

Official mallNov 06,2023 AM 09:31

Hello

We are very sorry that the picture price was written incorrectly due to staff error.

We have made the correction and we apologize for the inconvenience.

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Goods Aug 27,2023 AM 02:26

Does this product also work with adobe animate and character animate?

Official mallAug 28,2023 PM 14:51

Hello

Yes, Deco Pro SW/MW is compatible with Character Animator and Adobe Animate.

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Goods Oct 11,2022 AM 07:49

I really want to buy this tablet but I need to make sure one thing. Please help!
In https://youtu.be/ciMc2FafG8A
And
https://youtu.be/oE55aqGYQLY
It says that the Bluetooth can connect to phones using Ibis Paint and Ibis Paint X, but all your recent replies say the the tablet is not compatible with Apple IOS!
This makes me incredibly confused with the contradictory information, I will refrain from buying until I get official confirmation.

Official mallOct 11,2022 AM 10:18

Hello, XPPen device is compatible with Android's Ibis Paint X

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Goods Oct 02,2022 PM 19:09

Does Deco Pro S/M W work with
ibis Paint on iPhone SE via Bluetooth?
I saw some YouTube videos showing how people doing that but some answers on here seem to suggest the otherwise.
Can you please confirm? Thank you.

Official mallOct 08,2022 AM 09:39

Hello, our device is not compatible with Apple phones, but can work with ibis paint on Android phones.

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Goods Aug 16,2022 AM 07:57

hello, I would like to buy this tablet and take advantage of your stylus with x3 technology. If I buy the stylus separately, will it work on this tablet? thank you

Official mallAug 18,2022 AM 09:40

Hello，X3 pen is not compatible with Deco Pro SW / MW

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Customer service Jan 21,2022 AM 11:40

any links you can give about tutorials on best practices with this and photoshop, lightroom, or corel products?

Official mallJan 24,2022 AM 10:03

Hello,

There are lots of videos on YouTube about how xppen works with photoshop, lightroom and corel, here are some of the videos we found
1.Use Artist 15.6 Pro in Photoshop to make your thumbnail pop!
https://www.youtube.com/c/XPPen/search?query=photoshop
2.XP-Pen and CorelDraw in action
https://www.youtube.com/watch?v=jv9BY4iCoUM
3.XP Pen Deco 01 v2 Detail Review with + Photoshop, Illustrator, Premiere Pro, After Effects, 3Ds Max
https://www.youtube.com/watch?v=84aGua-a8is

Hope this can help you:)

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Customer service Jan 17,2022 PM 21:25

Buenos dias, hice la compra de la tableta deco pro mw pero aun no me ha llegado, a donde me puedo comunicar para poder consultar porfavor?

Official mallJan 18,2022 AM 10:01

Dear Customer,

Thank you for writing to us.
Sorry but We cannot locate your order info via email address. Can you kindly provide me with the following info:
-Website tablet was purchased from:
-Order number:
We will be looking forward to your reply.

Warmest regards,
XP-PEN

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Customer service Jan 08,2022 PM 18:20

Buenas, una consulta, porque dice en la versión de Bluetooth un tiempo de carga menor a dos horas a comparación de la deco pro sin Bluetooth

Official mallJan 13,2022 PM 16:57

Thanks for your inquiry.
It takes 2 hours to get fully charged, and it lasts up to 12 hours.
If you have any other questions, please feel free to contact us. We are glad to offer our assistance.

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Goods Jan 01,2022 AM 08:21

i saw a video where you can connect this to your iphone and use ibis paint if i can connect to my iphone can i also use other drawing apps/software?

Official mallJan 07,2022 PM 19:21

It dosen't support iphone yet unfortunately, our products suport for these platforms:
Windows 7 (or later), Mac OS X 10.10 (or later) Android 6.0 (or later), Chrome OS 88 (or later) Linux

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Customer service Dec 16,2021 AM 04:11

Is this tablet ok to teach math online?

Official mallDec 16,2021 PM 20:26

Yes, the tablet can use to teach math online.
If you have any other questions, please feel free to contact us.

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