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Goods Dec 25,2025 PM 14:37
I want to get the Deco pro MW but its out of stock and I don't know the normal price for that version, how soon is it usually restocked and can it switch between Bluetooth and the wired connection or is it Bluetooth only
Official mallDec 31,2025 PM 14:09
Hello,
Deco Pro MW is expected to be back in stock around January 10. It supports both Bluetooth and wired connections.
Please feel free to contact us if you have any questions.
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Goods Dec 10,2025 PM 12:39
When will the Deco Pro SW or Deco Pro MW be back in stock?
Official mallDec 10,2025 PM 17:44
Hello
The Deco Pro MW is back in stock and you can purchase it directly. The Deco Pro SW is sold out and will not be restocked.
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Customer service Dec 07,2025 PM 19:48
Hello! Is this compatible with a apple ipad ?
Official mallDec 10,2025 PM 17:54
Hello
The Deco Pro SW/MW can connect to the iOS system via Bluetooth. If connecting to an iOS device, please note that it only supports the ibis paint drawing software.
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Goods Nov 11,2025 PM 14:18
Hello! Does this have a wireless receiver that I can purchase separately? I lost mine a while ago due to having to move abroad
Official mallNov 13,2025 PM 14:13
Hello
The wireless receiver is not sold separately. We sincerely apologize for any inconvenience this may cause.
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Customer service Nov 03,2025 AM 07:33
Hello, will the deco pro sw be back in stock?
Official mallNov 03,2025 PM 12:24
Hello
The Deco Pro SM has been discontinued and we are unable to restock it. We sincerely apologize for any inconvenience this may cause.
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Payment Aug 31,2025 AM 01:35
Hi,
On your webpage, it shows this deal as $65, but when I click on it, it shows up as $103, why is that?
Official mallSep 01,2025 PM 17:00
Hello,
Thank you for your inquiry. Please note that discounts vary by product model:
Deco Pro SW: Currently 50% off
Deco Pro MW: Currently 30% off
Therefore, the final displayed price will vary when you click different options.
Feel free to ask any questions at any time.
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Goods Aug 10,2025 AM 06:47
hello, i'd like to ask if this tablet is compatible with clip studio paint for windows?
Official mallAug 12,2025 AM 09:51
Hello
Yes, Deco Pro SW/MW is compatible with Clip Studio Paint on Windows.
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Goods Aug 01,2025 AM 03:07
Hi, I was just wondering, can this be used with an IPad and procreate?
Official mallAug 01,2025 PM 16:39
Hello
Yes, the Deco Pro SW/MW can connect to an iPad via Bluetooth, but it only supports the ibis Paint painting app and is not compatible with procreate.
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Goods Feb 23,2025 AM 03:43
Es compatible con Android 14?
Official mallFeb 24,2025 PM 16:39
Hello
Yes, Deco Pro SW/MW is compatible with Android 14.
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Goods Mar 28,2024 PM 21:11
Can it be used left-handed with the buttons on the right side without drawing upside-down?
Official mallMar 29,2024 PM 15:50
Hello
Yes, Deco Pro SW/MW is suitable for left-handers, and you can configure the picture settings in the driver.
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Customer service Nov 04,2023 AM 06:43
Why does this product have an image that says it is marked down from 66.65 to 39.99 for a Hallowween sale, when in reality it costs 97.49, marked down from 129.99? Kind of weird and predatory advertising since that was the only reason I clicked on this.
Official mallNov 06,2023 AM 09:31
Hello
We are very sorry that the picture price was written incorrectly due to staff error.
We have made the correction and we apologize for the inconvenience.
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Goods Aug 27,2023 AM 02:26
Does this product also work with adobe animate and character animate?
Official mallAug 28,2023 PM 14:51
Hello
Yes, Deco Pro SW/MW is compatible with Character Animator and Adobe Animate.
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Goods Oct 11,2022 AM 07:49
I really want to buy this tablet but I need to make sure one thing. Please help!
In https://youtu.be/ciMc2FafG8A
And
https://youtu.be/oE55aqGYQLY
It says that the Bluetooth can connect to phones using Ibis Paint and Ibis Paint X, but all your recent replies say the the tablet is not compatible with Apple IOS!
This makes me incredibly confused with the contradictory information, I will refrain from buying until I get official confirmation.
Official mallOct 11,2022 AM 10:18
Hello, XPPen device is compatible with Android's Ibis Paint X
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Goods Oct 02,2022 PM 19:09
Does Deco Pro S/M W work with
ibis Paint on iPhone SE via Bluetooth?
I saw some YouTube videos showing how people doing that but some answers on here seem to suggest the otherwise.
Can you please confirm? Thank you.
Official mallOct 08,2022 AM 09:39
Hello, our device is not compatible with Apple phones, but can work with ibis paint on Android phones.
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Goods Aug 16,2022 AM 07:57
hello, I would like to buy this tablet and take advantage of your stylus with x3 technology. If I buy the stylus separately, will it work on this tablet? thank you
Official mallAug 18,2022 AM 09:40
Helloļ¼X3 pen is not compatible with Deco Pro SW / MW
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