XF***
Goods Nov 15,2022 AM 07:08
Hi! I'm really interested in this product but want to make sure the product will work with left handed users. Can the pen be calibrated for lefties? Thanks!
Official mallNov 16,2022 AM 10:03
Hello, Artist 22 (2nd Generation) supports 0, 90, 180, or 270 degrees rotation for a left-handed user. The glove included with Artist 22 (2nd Generation) is suitable for left- and right-handed users.
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XF***
Goods May 04,2022 AM 04:15
Does this tablet support Corel painter on a Mac?
Official mallMay 05,2022 PM 18:20
Hello, this tablet support Corel painter on a Mac.
Our tablet supports Windows 11/10/8/7(32/64bit), Mac OS X 10.10 and higher. Compatible with popular digital art software such as Adobe, Photoshop, Illustrator, SAI, CDR, GIMP, Krita, Medibang, Fire Alpaca, Blender, 3D and more.
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XF***
Goods May 03,2022 PM 18:58
Hey. I have a question is the surface big or not so big? What's its size?
[And sorry with there are spelling issues I speak through Google Translation]
Official mallMay 05,2022 PM 18:16
Hello,
Working Area (Inch) :18.74 x 10.54, Item Size (Inch) 21.18 x 13.07 x 1.015.
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Ke***
Goods Mar 22,2022 AM 03:58
Can film/screen protector that comes already on the tablet be removed and changed? I'd like to know so I know if I need to remove it when putting on a different screen protector. I would like to use a glass screen protector. Would that be ok as well or will it make the pin's response time/accuracy less? Thank you.
Official mallMar 23,2022 PM 16:39
Hello,
The existing film/screen protector on the tablet can be removed and replaced, but it is not recommended to choose a glass screen protector, which will reduce the sensitivity of the board.
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XF***
Goods Jan 28,2022 AM 01:23
I see that the specs show that Chrome OS is supported, but in the Q&A area there a reply that states "The Artist 22 (2nd Generation) isn't compatible with Chromebook." Could you please clarify this.
Official mallJan 28,2022 PM 18:34
Hello,
Some reviews may be written by customers and may not be true
There is no driver for Chromebooks. Artist 22 (2nd Generation) support plug and play.
Thank you!
XP-PEN
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XF***
Delivery Jan 10,2022 AM 02:41
I wanted to know if it can be delivered to Guatemala. I saw in the list of countries and regions that Guatemala is there but the store takes me back to the Mexico store.
Official mallJan 14,2022 PM 12:02
Hi,
Apologies for our store can only accept orders from the US and Canada.
You can purchase our products to https://xp-pen.aliexpress.com/store/1910017?spm=a2g0o.store_home.pcShopHead_6239010.0
If you have any other questions, please feel free to contact us.
Warmest regards,
XP-PEN
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XF***
Goods Jan 02,2022 AM 09:37
Is this model compatible with an iPad?
Official mallJan 07,2022 PM 19:20
It dosen't support ipad yet unfortunately, our products suport for these platforms:
Windows 7 (or later), Mac OS X 10.10 (or later) Android 6.0 (or later), Chrome OS 88 (or later) Linux
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XF***
Goods Dec 26,2021 AM 03:04
Is this tablet compatible with Chromebook Acer or Linux?
Official mallDec 27,2021 AM 11:45
Thanks for your inquiry.
The Artist 22 (2nd Generation) isn't compatible with Chromebook. Our Deco 01V2, G640S Android, Star 03, Deco Pro S&M, Artist 12pro, 13.3pro, 15.6pro, 22R pro,24pro and Innovator 16 supports Chromebook on Chrome OS(8 8.0.4324 109 and above)
If you have any other questions, please feel free to contact us.
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XF***
Goods Dec 15,2021 AM 06:45
What's the difference between the artist 22 and the 22e pro?
Official mallDec 16,2021 PM 20:53
Thanks for your inquiry.
You can compare our products at the link: https://www.xp-pen.com/series/Artist-display.html
The most differences between Artist 22pro, 22E Pro are as below
The Artist 22pro has 77% Adobe® RGB, 517x321x30mm dimension and it doesn't have shortcut keys.
The Artist 22E Pro has 82% Adobe® RGB, 567 x 326 x 30 mm dimension, and it has 16 customizable shortcut keys
If you have any other questions, please feel free to contact us.
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KF***
Customer service Nov 30,2021 AM 00:21
Hello I was wondering if the Artist 22 2nd gen is compatible with Adobe animate?
Official mallNov 30,2021 PM 14:56
Hello! Artist 22 2nd gen is compatible with Adobe Animate CC.
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mh***
Goods Nov 22,2021 PM 20:01
Hi, is the shipment using DHL or UPS door to door delivery?
Official mallNov 23,2021 AM 10:18
Thanks for your inquiry.
The Artist 22 (2nd Generation) can be shipped by UPS/FedEx door-to-door delivery. Shipping time ranges from 3 to 7days.
If you have any other questions, please feel free to contact us.
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XF***
Goods Aug 13,2021 AM 11:02
Will this work with Clip Studio Paint software
Official mallAug 13,2021 PM 16:16
Thanks for your inquiry.
Yes, the Artist 22 (2nd Generation) can work with Clip Studio Paint.
If you have any other questions, please feel free to contact us.
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XF***
Goods Jul 23,2021 AM 03:41
Is this tablet required to be connected to the computer to work? Im looking for one that can be wireless.
Official mallJul 23,2021 PM 14:09
Thanks for your inquiry.
The Artist 22 (2nd Generation) needs to be connected to a computer to work. It's not a stand-alone product.
Our Star05, Star06, Deco 03, and Deco mini 7 wireless, Deco pro SW/MW tablets support ISM2.4G USB wireless function.
And you can purchase them at https://www.storexppen.com/list/star-series-tablet.html
If you have any other questions, please feel free to contact us.
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XF***
Delivery Jul 04,2021 AM 06:18
can this be shipped without Ups? Ups always loses my packages.
Official mallJul 05,2021 PM 17:18
Thanks for your inquiry.
Yes, our Artist 22 (2nd Generation) can be shipped by DHL or FedEx as well.
You can specify your preference logistic company in the order remarks when placing an order.
If you have any other questions, please feel free to contact us.
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XF***
Delivery Apr 18,2021 PM 20:15
Czy dacie radę dostarczyć tablet Artist 22 (2 generacji) do Polski?
Official mallApr 19,2021 PM 16:14
Możesz go kupić do Polski pod adresem https://www.storexppen.eu/buy/119.html
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