Se***

Payment  Sep 09,2020 AM 02:39

Is there any way to pay with cash maybe?

Official mallSep 09,2020 PM 14:57

Thanks for writing to us.
Sorry, our XP-PEN US E-store do not accept cash payment.We accept payments by all major credit cards and PayPal.
If you have any other questions, please feel free to contact us.

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Em***

Goods  Sep 05,2020 AM 03:40

Will it work with Chromebook and an android device

Au***Sep 05,2020 PM 14:58

The device does connect with Chromebook but I am unsure of any other android devices.

Official mallSep 05,2020 PM 19:44

Thanks for your inquiry.
Our Innovator 16 supports Chrome OS is lower than 83.X version(not included). It doesn't work with Android devices.
If you have any other questions, please feel free to contact us.

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Ch***

Goods  Sep 03,2020 AM 10:43

Is there a cord? Or is it a bluetooth tablet?

Official mallSep 03,2020 PM 15:53

Thanks for your inquiry.
The innovator display needs to be connected to a computer by cables. It's not a Bluetooth tablet.
If you have any other questions, please feel free to contact us.

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ta***

Goods  Sep 03,2020 AM 10:02

Does it use any specific drawing programs? And if so, what are they?

Official mallSep 03,2020 PM 15:50

Thanks for your inquiry.
The Innovator Display 16 Anniversary Edition supports Windows 10/8/7(32/64bit), Mac OS X 10.10 and higher. Compatible with popular digital art software such as Adobe, Photoshop, Illustrator, SAI, CDR, GIMP, Krita, Medibang, Fire Alpaca, Blender, 3D and more.
If you have any other questions, please feel free to contact us.

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Da***

Goods  Sep 01,2020 PM 13:30

Is it a whole drawing tablet itself or does it have to be connected to another device?

Official mallSep 01,2020 PM 17:49

Thanks for your inquiry.
The Innovator Display 16 is not a stand alone tablet, it needs to be connected to a computer to work.
If you have any other questions, please feel free to contact us.

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Ma***

Goods  Aug 17,2020 PM 22:03

Does the anniversary package come with all of the same accessories as the regular Innovator 16 package? ie. drawing glove, cloth, same power cords, pen holder, power adapter.

Official mallAug 18,2020 PM 14:28

Thanks for your inquiry.
Yes, the Innovator Display 16 Anniversary Edition comes with all the accessories as the regular Innovator display 16 including drawing glove, cloth, same power cords, pen holder, power adapter, etc. It also comes with extra fitting like Fenix Sticker Pack, Branding Blue Pen, Postcard Set and Fenix Keyring.
If you have any other question, please feel free to contact us.

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Sa***

Goods  Aug 17,2020 PM 18:42

How heavy is the entire packaging? Including the tablet and the extra goodies.

Official mallAug 17,2020 PM 19:44

Thanks for your inquiry.
The weight of entire package of Innovator Display 16 Anniversary Edition is nearly 3.5 kg.
If you have any other questions, please feel free to contact us.

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