XF***
Goods Sep 25,2023 AM 06:53
The Artist Pro 24 does it come with the setup so you can attach it to a monitor arm using aVesa attachement.
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XF***
Goods Jul 29,2023 AM 11:14
Just making sure, Windows 11 is supported on this right?
Official mallJul 31,2023 PM 14:42
Hello
Yes, Artist 24 Pro is compatible with Windows 11.
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XF***
Goods Jul 07,2023 AM 03:24
Are the 24" pen tablets Windows 11 compatible?
Official mallJul 07,2023 AM 10:52
Hello
Yes, Artist 24 Pro is compatible with Windows 11.
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XF***
Goods Jun 09,2023 AM 00:29
Hello, i'm a digital concept artist looking for a new, affordable graphics tablet. Is there a glossy or matte finish on the tablet? i need a glossy finish in order to create fully color accurate, vibrant, and sharp images and models.
Official mallJun 09,2023 PM 16:32
Hello
Yes, the Artist 24 Pro's screen is matte.
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XF***
Goods May 04,2023 AM 09:41
Hi, how speed this tablet? 8ms, 5 ms? I draw really fast, so...
Official mallMay 04,2023 PM 14:25
Hello
The response time of the Artist 24 Pro is 14 ms.
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XF***
Goods Apr 14,2023 AM 10:11
Does this display have a pre-installed screen protector like some of the others?Does this display have a pre-installed screen protector like some of the others?
Official mallApr 14,2023 PM 14:08
Hello
Yes, the Artist 24 Pro comes with a Screen protector
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Ca***
Goods Sep 04,2022 PM 20:47
Is the Artist 24 Pro a laminated display?
Official mallSep 06,2022 AM 10:26
Hello, Artist 24 Pro is not a laminated display.
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XF***
Goods Mar 22,2022 AM 01:34
What is the refresh rate of this display?
Official mallMar 22,2022 AM 09:35
Hello,
The report rate of artist 24 Pro is 220RPS
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XF***
Goods Jan 02,2022 AM 10:26
Hello, I plan to buy this graphic tablet. I also plan to buy a computer. Do I have to have a monitor for my computer when I have this graphics tablet?
I'm not sure if my 11-year-old monitor with SXGA resolution will be enough for this graphics tablet
Official mallJan 07,2022 PM 19:37
Thanks for your inquiry.
Our tablet is not a stand alone product. It needs to be connected to a computer to work.
Our tablet supports Windows 10/8/7(32/64bit), Mac OS X 10.10 and higher, and there is no requirement for the display, but it will affect the smoothness and resolution of the picture
If you have any other questions, please feel free to contact us.
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Goods Dec 22,2021 AM 05:42
If I bought a USB C to Thunderbolt adapter would the Artist 24 Pro display work with my iMac 21.5 inch Late 2012. My iMac only has USB and Thunderbolt connections. If the answer is yes is there an adapter you would recommend?
Official mallDec 31,2021 PM 16:13
Thanks for your inquiry.
Yes, you can purchase a USB-C to Thunderbolt 2 adapter to connect the Artist 24pro to the iMac 21.5 inch Late 2012.
If you have any other questions, please feel free to contact us.
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XF***
Customer service Dec 02,2021 AM 07:54
How to return order
Official mallDec 02,2021 PM 14:20
Hello, please write an email with the order number to shop@xp-pen.com and our colleague will help you accordingly. Thank you!
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XF***
Customer service Nov 27,2021 AM 05:52
Will the new X3 pen work with this specific tablet in the future?
Official mallNov 29,2021 AM 09:37
Hello! Sorry, the X3 pen cannot work with this tablet. Thanks for contacting us!
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XF***
Goods Nov 06,2021 AM 02:53
Does the Artist 24 Pro come with a pre installed screen protector?
Official mallNov 10,2021 PM 20:24
Yes, the Artist 24pro comes with a pre-installed screen protector.
If you have any other questions, please feel free to contact us.
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XF***
Goods Oct 11,2021 PM 13:59
Could I use this also as a side display to my main monitor when I am not using it for drawing? For example, I am playing a game and want another screen up? Something just for the internet or maybe Youtube videos while I work?
Official mallOct 11,2021 PM 17:43
Yes, our tablet can be used as a second monitor.
If you have any other questions, please feel free to contact us.
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Delivery Oct 09,2021 PM 14:52
Please make a facility to deliver in india
Official mallOct 09,2021 PM 16:37
You can purchase our product to India at https://xp-pen.co.in/
If you need further assistance, please feel free to let us know.
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