XF***

Goods  Jan 17,2025 AM 07:57

Is the stylus compatible with the Artist 12?

Official mallJan 17,2025 AM 11:22

Hello

Yes, it is compatible with Artist 12.

I want to answer

XF***

Goods  Dec 21,2024 AM 07:00

is this the ONLY stylus compatible with ArtistPro 16tp?

Official mallDec 23,2024 PM 18:27

Hello

Yes, the PH02 Battery-free Stylus is the only stylus compatible with the Artist Pro 16TP.

I want to answer

Zu***

Customer service  Jul 12,2022 AM 11:57

Looks like I have the same issues as the two people having replacement duds. Mine is DOA and only shows full pressure when I'm hovering. What's worse is that the eraser part doesn't even work because my original pen has pressure issues. My pen display is the 16TP. Someone needs to check quality control for these pens.

Official mallJul 13,2022 AM 10:04

Thanks for your review.
We have read your review carefully. In XP-PEN, we care about the customer's experience in the use of our product, and we strive to provide even better products and services, and your opinion can bring us here.
For the issue of your item, could you please contact our tech support at service@xp-pen.com with a description or a video of the issue? They are willing to provide professional help.
We provide 18 months warranty for our products, which starts from the date of purchase and we are able to arrange a replacement unit if the problem of your item can't be fixed online.
We sincerely hope that we can remedy this issue and provide a satisfying shopping experience for you. Your understanding and cooperation are much appreciated.

I want to answer

XF***

Goods  Jul 01,2022 PM 17:42

I have bought two now as replacement for my 16tp pen neither have worked, both show full pressure when the screen is not even touched. Is this really the replacement??

Official mallJul 04,2022 AM 10:48

Thanks for your review.
For the issue of your item, could you please contact our tech support at service@xp-pen.com with a description or a video of the issue? They are willing to provide professional help.
We provide 18 months warranty for our products, which starts from the date of purchase and we are able to arrange a replacement unit if the problem of your item can't be fixed online.
We sincerely hope that we can remedy this issue and provide a satisfying shopping experience for you. Your understanding and cooperation are much appreciated.

I want to answer

XF***

Goods  May 06,2022 PM 22:20

I have a Deco 01 V2, is this stylus compatible?

Official mallMay 09,2022 PM 14:27

Hello, Deco 01 V2 only work with P05/ P05S Battery-free Stylus.

I want to answer

XF***

Goods  Dec 01,2021 AM 02:26

Would this work with Artist 12 pro tablet?

Official mallDec 01,2021 AM 09:47

Hello, PH02 only works with Star G960S Plus while Artist 12 Pro works with PA2 stylus. Thanks!

I want to answer

XF***

Goods  Aug 16,2021 PM 21:55

Is it compatible with the G960S star tablet?

Official mallAug 17,2021 PM 17:33

The PH02 Battery-free Stylus isn't compatible with Star G960S.
You can purchase the PH03 Battery-free Stylus for Star G960S at https://www.storexppen.com/buy/ph03.html
If you have any other questions, please feel free to contact us.

I want to answer

XF***

Goods  Jul 31,2021 AM 01:03

Are there replacement nibs available for this stylus yet? I'm considering purchasing the 16TP and I also wanted to order replacement nibs at the same time. Please advise.

Official mallAug 02,2021 PM 18:21

Thanks for your inquiry.
You can purchase the PH02 replacement nibs at https://www.storexppen.com/buy/49.html
If you have any other questions, please feel free to contact us. We'd be happy to help you.

I want to answer

tu***

Goods  Apr 20,2021 PM 17:38

will this stylus work with the Artist 24 pro?

Official mallApr 21,2021 PM 18:03

Thanks for your inquiry.
Only the PA2 Battery-free Stylus can work with Artist 24 pro and you can purchase it at https://www.storexppen.com/buy/pa2.html
If you have any other question, please feel free to contact us.

I want to answer

ro***

Customer service  Feb 09,2021 AM 01:43

would this work for my Artist 12 drawing tablet?

Official mallFeb 09,2021 PM 14:10

Thanks for your inquiry.
The PH02 stylus isn't compatible with Artist 12.
You can purchase the P06 stylus for Artist 12 at https://www.storexppen.com/buy/p06.html
If you have any other questions, please feel free to contact us.

I want to answer