XF***

Goods  Oct 01,2022 AM 08:53

Good evening, I have a straightforward question, I bought an XP-Pen Artist 12 Pro Easy, and it is fantastic, my question is because it does not come with an adapter to connect to the wall, on the back of the box I read that it needs 5V, and I was looking to buy it, but at least in my search, I have had no luck finding where to buy it here in Argentina, which is why I wanted to ask you, for example, I have a Samsung smartphone charger, and for what I am reading, at the entrance has 100- 240v and the output delivers 5.0V-1.0A can be used as a replacement? At the moment the red USB power cable is plugged into my laptop. Thank you so much for your time.

Official mallOct 08,2022 AM 09:48

Hello, Mobile phone adapter can be used as a replacement, if you lose the original adapter, you can also directly plug the red USB cable into the computer.

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XF***

Goods  Aug 18,2021 PM 17:23

Is there a way to just get 1 of the power adapters? Because I only need the standard U.S one due to the other one fizzing out

Official mallAug 18,2021 PM 17:44

Thanks for your inquiry.
Sorry, but our product is always sold in the new whole set.
If you have any other questions, please feel free to contact us.

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XF***

Goods  May 22,2021 AM 02:21

What is the amperage of this power adapter?
I want to power my XP pen artist11 from a large power bank but i can't find specific confirmation of how much power the red cable needs to deliver to the tablet.
Thank you :)

Official mallMay 25,2021 PM 16:09

Thanks for your inquiry.
The power adapter supports 5V/2A output.
Hope this helps.
If you have any other questions, please feel free to contact us.

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Ka***

Goods  Jun 25,2020 AM 08:43

Can I purchase only the united states power adapter (without cable) for the artist 13.3 pro? I lost mine and don't need the adapters for other countries.

Official mallJun 25,2020 PM 23:44

Thanks for your inquiry.
Sorry, but our power adapter is sold in a whole set.
If you have any other question, please feel free to contact us.

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